Crestron
DTT-18
DualTouch™ Technology Touchpanel
Rear of DTT-18
Alternate Mounting
Platform
M4 Screws
4 mm wide
0.7 mm pitch
10 mm maximum length
70 mm Opening for
Bearing Hub and Cable
70 m
m
100
mm
100 mm
CAUTION:
When attaching the DTT-18 to an alternate mounting platform, be sure
to follow all instructions supplied by the manufacturer.
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
DTT-18 Troubleshooting
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
DTT-18 is not
receiving power. The
Power LED is off.
Verify cable connections and power to
unit.
DTT-18 does not
function.
DTT-18 is not
receiving power. The
Power LED is on.
Check contrast, brightness and
backlight controls. Refer to page 13, 14
and 16.
Verify the DVI/VGA switch is in the
VGA
position.
Multiple images
displayed.
Video cable is
extended.
Use video cable without extensions.
White color appears off-
white.
Colors are not set up
correctly.
Return to factory settings or adjust
colors as necessary.
VGA display ripples or
shows a moiré pattern.
Pitch and/or phase
misadjusted.
Adjust pitch and/or phase. Refer to
•
DTT-18: DualTouch™ Technology Touchpanel
Operations Guide – DOC. 6290
18
