Crestron FT-TSC600 FlipTop, Operations & Installation Manual

Page 1: ...Crestron FT TSC600 FlipTop TouchScreenControlSystem Operations Installation Guide ...

Page 2: ...blications department at Crestron 2014 Crestron Electronics Inc Regulatory Compliance This product is Listed to applicable UL Standards and requirements by Underwriters Laboratories Inc As of the date of manufacture the FT TSC600 has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling Federal Communications Commissio...

Page 3: ...ng 15 Identity Code 15 Configuring the Touch Screen 16 Supplied Hardware 29 Installation 29 Hardware Hookup 33 Recommended Cleaning 34 Uploading and Upgrading 35 Establishing Communication 35 Programs Projects and Firmware 36 Program Checks 37 Problem Solving 38 Troubleshooting 38 Check Network Wiring 38 Reference Documents 39 Further Inquiries 39 Future Updates 39 Return and Warranty Policies 41 ...

Page 4: ......

Page 5: ...ystem is an ideal complement to a DigitalMedia system or any other AV system It provides an intuitive and inviting front end for the more complex and mundane technology beneath the tabletop and throughout the room The integrated touch screen and control processor can provide total control for an entire room offering a fully customizable user interface for selecting presentation sources adjusting a...

Page 6: ...lend a contemporary metallic accent to conference tables and podiums The FT TSC600 installs cleanly in virtually any flat horizontal surface up to 1 3 4 44 mm thick Beveled edges provide for a nearly flush appearance The FlipTop lid flips open with just the tip of a finger to access the touch screen and connection compartment Once connections and touch screen settings are made the lid can be close...

Page 7: ...ng the blank plates provided All four connector plates are positioned at the center of the connection compartment AC Power Outlet Modules To provide power for laptops and other portable devices the FT TSC600 can be equipped with up to four AC power outlets A single FTA PWR 102 Dual AC Power Outlet Module1 can be installed in place of two of the connector plates or two FTA PWR 102 modules can be in...

Page 8: ...amming architecture allows the FT TSC600 to run multiple programs simultaneously for increased efficiency and flexibility Rock solid networking and IP control afford seamless integration with other systems and devices with add on control capability using Crestron touch screens wireless remotes and mobile devices and remote management through Crestron Fusion Enterprise Management Software Cresnet E...

Page 9: ...600 gets its operating power right through the LAN wiring PoE Power over Ethernet eliminates the need for a local power supply or any dedicated power wiring The FT TSC600 supports LLDP advanced power management requiring only 15 Watts from the PoE power budget when powered by a compatible PoE switch such as the Crestron CEN SWPOE 162 1 License required The FT TSC600 supports a maximum of 250 BACne...

Page 10: ...beled with icons for Power Home Lights Up and Down Memory DDR3 SDRAM 1 GB Flash 4 GB Maximum Project Size 512 MB Control Engine 3 Series real time preemptive multithreaded multitasking kernel Transaction Safe Extended FAT file system supports up to 10 simultaneously running programs Graphics Engine Supports Smart Graphics 1 Communications Ethernet 10 100 Mbps auto switching auto negotiating auto d...

Page 11: ...l Temperature 32º to 112º F 0º to 45º C Humidity 10 to 90 RH non condensing Heat Dissipation 51 Btu h Enclosure Chassis Metal black Cover Aluminum black anodized or brushed aluminum finish Touch Screen Bezel Aluminum Mounting Flush tabletop mount 1 3 4 in 44 mm maximum surface thickness 6 1 4 159 mm deep x 7 1 2 in 190 mm wide cutout template provided Dimensions Height 8 59 in 218 mm 12 34 in 313 ...

Page 12: ... PWR 102 FlipTop Dual AC Power Outlet Module NEMA 5 Fusion EM Energy Management Software Fusion RV Remote Asset Management Software myCrestron Dynamic DNS Service for Crestron Systems RoomView Express Remote Help Desk and Resource Management Software VMK WIN TouchPoint Virtual Mouse Keyboard Software for Windows XPanel Crestron Control for Computers 1 Supports Smart Graphics only Not compatible wi...

Page 13: ...tion Guide DOC 7593A FlipTop Touch Screen Control System FT TSC600 9 Physical Description This section provides information on the connections controls and indicators available on the FT TSC600 FT TSC600 Overall Dimensions Top View 6 22 in 158 mm 7 98 in 203 mm 6 77 in 172 mm ...

Page 14: ...p Touch Screen Control System Crestron FT TSC600 10 FlipTop Touch Screen Control System FT TSC600 Operations Installation Guide DOC 7593A FT TSC600 Overall Dimensions Front View 7 28 in 185 mm 6 88 in 175 mm ...

Page 15: ...Touch Screen Control System Operations Installation Guide DOC 7593A FlipTop Touch Screen Control System FT TSC600 11 FT TSC600 Overall Dimensions Side View 8 59 in 218 mm 3 75 in 95 mm 5 12 in 130 mm 6 07 in 155 mm 7 88 in 200 mm ...

Page 16: ...FlipTop Touch Screen Control System Crestron FT TSC600 12 FlipTop Touch Screen Control System FT TSC600 Operations Installation Guide DOC 7593A FT TSC600 Oblique View Microphone Speaker ...

Page 17: ...vel 4 Vrms 2 COMPUTER Pin 2 Pin 1 Pin 3 Pin 4 1 USB Type B female USB computer console port 6 foot cable included PIN DESCRIPTION 1 5 Vdc 2 Data 3 Data 4 Ground 3 NET 1 4 pin 3 5 mm detachable terminal block Cresnet master port Connects to C2N IO Control Port Expansion Modules and other Cresnet devices 2 24 Power 24 Vdc Y Data Z Data G Ground 4 MSG LED 1 Red LED indicates processor has generated a...

Page 18: ...n Pressing this in combination with HW R button performs a system restart without loading the program Pressing it alone momentarily while the system is running restarts the program 9 LAN PoE 3 Pin 8 Pin 1 1 8 pin RJ 45 with two LED indicators 10BASE T 100BASE TX Ethernet port Power over Ethernet compliant Green LED indicates link status Yellow LED indicates Ethernet activity PIN DESCRIPTION 1 TX 2...

Page 19: ... for communications between the device and a control system computer media server and other IP based devices For general information on connecting Ethernet devices in a Crestron system refer to the Crestron e Control Reference Guide Doc 6052 at www crestron com manuals Identity Code NOTE The latest software can be downloaded at www crestron com software Net ID The Net ID of the FT TSC600 has been ...

Page 20: ... If no project has been loaded or if an invalid project has been loaded the screen displays a message saying There is no display project to start Touch Screen to Enter Setup The setup screens enable basic configuration procedures prior to regular operation of the touch screen During regular operation of the touch screen there are two ways to activate the setup functions 1 Place a button on the pro...

Page 21: ...wing pages of this guide Ethernet Setup On the FT TSC600 Setup menu touch Ethernet Setup to display the Ethernet Setup menu Ethernet Setup Menu The Ethernet Setup menu displays current settings such as whether DHCP is on or off the touch screen s Hostname and its IP Address There are controls for turning DHCP On or Off as well as controls which allow editing of the Hostname and IP Address This men...

Page 22: ...Address touch Edit on the right side of the Ethernet Setup menu The Edit IP Address screen opens with its on screen numeric keyboard shown in the following illustration Edit IP Address Screen with On Screen Numeric Keyboard Use the keyboard to enter the new IP address Touch Clear to remove any previous entry Backspace to delete the last digit Enter to save a new entry or Cancel to return to the pr...

Page 23: ...u to reboot the touch screen so the new settings can take effect Touch Advanced Settings to display the Advanced Ethernet Setup menu Advanced Ethernet Setup Menu The Advanced Ethernet Setup menu provides controls for enabling or disabling SSL Secure Sockets Layer a protocol for encrypting information over the Internet and for editing the CIP Port Secure CIP Port CTP Port and Secure CTP Port The SS...

Page 24: ...ver s IP address touch New to open an on screen keyboard Use the keyboard to enter the IP address of the new DNS server Touch Clear to remove any previous entry Backspace to delete the last digit Enter to save a new entry or Cancel to return to the previous screen On the Advanced Ethernet Setup menu touch the ellipsis at the top to display the On and Off controls which allow enabling or disabling ...

Page 25: ...sed message to show successful connection Touch Ping Crestron com to verify connection to an external DNS server Touch Who to display a list of devices connected to the PC via the Ethernet connection These devices may be Crestron Ethernet devices third party Ethernet devices or PCs including any PC using Crestron Toolbox to connect to the processor via Ethernet Touch to return to the Ethernet Setu...

Page 26: ...stem Touch to return to the Ethernet Setup menu Touch again to return to the FT TSC600 Setup menu Audio Setup On the FT TSC600 Setup menu touch Audio Setup to display the Audio Setup screen Audio Setup Screen The Audio Setup screen provides controls for muting or unmuting the audio adjusting level for both Master Volume and Media Volume as well as a control for playing a test wav file The Media Vo...

Page 27: ...C600 Setup menu touch Application Setup to display the Application Setup screen Application Setup Screen The Application Setup screen has controls to enable or disable the user program from running when the device boots and to restart the program Touch Register to enable the user program to load when the touch screen boots The control text changes to Unregister Touch Unregister to prevent the prog...

Page 28: ... screen Standby Timeout Screen The Standby Timeout screen provides controls to adjust standby timeout from 0 to 120 minutes Touch to return to the FT TSC600 Setup menu Diagnostics On the FT TSC600 Setup menu touch Diagnostics to display the Diagnostics menu Diagnostics Menu The Diagnostics menu displays the Available Memory and contains controls to Show Hardware Configurations Show Cresnet Devices...

Page 29: ...Keypad Test Screen The Diagnostic Keypad Test screen can be used to test the function of the hard key push buttons on the right side of the screen When a button is pressed its corresponding indication on the screen lights Touch to return to the Diagnostics menu Touch Test On the Diagnostics menu touch Touch Test to display the touch test screen Touch Test Screen The touch test screen can be used t...

Page 30: ...r of the crosshair until calibration is complete NOTE When touching the screen during calibration be as accurate as possible Touch to return to the Diagnostics menu RAVA On the Diagnostics menu touch RAVA to display the Diagnostics Rava screen Diagnostics Rava screen The Diagnostics Rava screen provides controls for testing the use of Crestron s Rava SIP Intercom with the FT TSC600 It can be used ...

Page 31: ...ontains buttons for selecting the different available test patterns Display Color Bars Display Vertical Lines Display Gray Scale Display Grid Pattern and Display Test Pattern Touch to return to the Diagnostics menu Calibrate On the Diagnostics menu touch Calibrate to initiate the screen calibration procedure Refer to Touch Test on page 25 for details Touch to return to the FT TSC600Setup menu Abou...

Page 32: ...n Guide DOC 7593A The About screen displays information about the firmware in the unit Touch Show Details to display more information About Screen Details Touch to return to the FT TSC 600 Setup menu Save Exit On the FT TSC600 Setup menu touch Save Exit to save all settings exit the setup screens and return to the main project ...

Page 33: ...ials should be avoided on all sides of the unit Cable Management Plates The FT TSC600 ships with two cable management plates pre installed These provide a pullout cable solution for the AUD OUT audio output COMPUTER and LAN cables A 6 foot 1 8 meter USB Type A to Type B cable is included for the COMPUTER connection Cables are looped through the cable management plates The included bushings must be...

Page 34: ...nting in a Surface The FT TSC600 is designed to mount in a horizontal surface such as a desktop lectern or podium The following diagram illustrates the required opening size to accommodate the FT TSC600 A cutout template 40143 is included Cutout Dimensions Maximum Radius 1 8 in 4 mm 6 1 4 in 159 mm 7 1 2 in 190 mm NOTE Before inserting the FT TSC600 in the mounting hole ensure that all required ca...

Page 35: ...ystem FT TSC600 31 Use the following procedure to mount the FT TSC600 1 Position the FT TSC600 in the mounting hole Mounting Plate Stud Locations Surface Cutout Studs for Mounting Plate 2 Install the four 10 32 socket screws 2037109 in the metal mounting plates 2036985 two screws per plate Refer to the following illustration ...

Page 36: ...nting Plate Installation Screws 4 10 32 x 2 2037109 Mounting Plates 2 2036985 Mounting Surface 3 Slide the mounting plates over the studs on each side of the FT TSC600 4 Turn the four 10 32 socket screws equally until they contact the underside of the mounting surface NOTE Do not overtighten the 10 screws as this may damage the surface or the unit ...

Page 37: ...included cable cannot be extended Hardware Connections for the FT TSC600 Ground LAN PoE 10BASE T 100BASE TX Ethernet to LAN COMPUTER To PC AUD OUT To Balanced Line Level Input NET To any Cresnet Network Device CAUTION Do not apply excessive pressure to the touch screen display during handling Doing so can crack the screen and damage the touch screen NOTE Ensure the unit is properly grounded by con...

Page 38: ...optical properties Long term contact with abrasive materials can scratch the surface which may detrimentally affect image quality For best cleaning results use a clean damp non abrasive cloth with any commercially available non ammonia glass cleaner Bezels may not provide a complete watertight seal Therefore apply cleaning solution to the cloth rather than the surface of the touch screen Wipe touc...

Page 39: ...he FTP site While the next section provides an overview for communication refer to Establishing Communications with the Control System in the 3 Series Control Systems Reference Guide Doc 7150 for connection details If communications cannot be established refer to Troubleshooting Communications in the same guide Establishing Communication Use Crestron Toolbox for communicating with the FT TSC600 re...

Page 40: ...ion to upload programs and projects via the programming software or to upload and upgrade via the Crestron Toolbox For details on uploading and upgrading refer to the Crestron Studio help file SIMPL Windows help file VT Pro e help file or the Crestron Toolbox help file Crestron Studio SIMPL Windows If a Crestron Studio or SIMPL Windows program is provided it can be uploaded to the control system u...

Page 41: ...net Connections For Cresnet connections using Crestron Toolbox display the network device tree Tools Network Device Tree View to show all network devices connected to the control system Right click on the FT TSC600 to display actions that can be performed on the FT TSC600 Ethernet Connections For Ethernet connections using Crestron Toolbox display the System Info window Tools System Info and selec...

Page 42: ...he full range of the installation topology use Crestron Certified Wire only Failure to do so may incur additional charges if support is required to identify performance deficiencies because of using improper wire Calculate Power CAUTION Use only Crestron power supplies for Crestron equipment Failure to do so could cause equipment damage or void the Crestron warranty CAUTION Provide sufficient powe...

Page 43: ...rittle Insert the tinned connection into the Cresnet connector and tighten the retaining screw Repeat the procedure for the other three conductors Add Hubs Use of a Cresnet Hub Repeater CNXHUB is advised whenever the number of Cresnet devices on a network exceeds 20 or when the combined total length of Cresnet cable exceeds 3000 feet 914 meters Reference Documents All documents mentioned in this g...

Page 44: ...T TSC600 40 FlipTop Touch Screen Control System FT TSC600 Operations Installation Guide DOC 7593A Check the Crestron website periodically for manual update availability and its relevance Updates are identified as an Addendum in the Download column ...

Page 45: ...are covered for 90 days batteries and incandescent lamps are not covered This warranty extends to products purchased directly from Crestron or an authorized Crestron dealer Purchasers should inquire of the dealer regarding the nature and extent of the dealer s warranty if any Crestron shall not be liable to honor the terms of this warranty if the product has been used in any application other than...

Page 46: ...FlipTop Touch Screen Control System Crestron FT TSC600 42 FlipTop Touch Screen Control System FT TSC600 Operations Installation Guide DOC 7593A This page is intentionally left blank ...

Page 47: ...Crestron FT TSC600 FlipTop Touch Screen Control System Operations Installation Guide DOC 7593A FlipTop Touch Screen Control System FT TSC600 43 This page is intentionally left blank ...

Page 48: ...ron Electronics Inc Operations Installation Guide DOC 7593A 15 Volvo Drive Rockleigh NJ 07647 2038115 Tel 888 CRESTRON 01 14 Fax 201 767 7576 Specifications subject to www crestron com change without notice ...