Crestron
IM-WCVI
iMedia Wall Plate Computer Center with Video Interface
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
IM-WCVI Troubleshooting
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Verify computer cable
connection.
Verify video cable
connection.
No video output
displayed.
Incorrect cable
connection.
Verify iMedia output
cable connection is
secure.
Verify computer audio
cable connection.
No audio output.
Incorrect cable
connection.
Verify video input’s audio
cable connection.
Verify 15-pin computer
cable connection. Verify
iMedia output cable
connections.
Video from RGB
source is garbled or
no output.
Incorrect cable
connections.
Verify maximum iMedia
cable length. Adjust
delay on iMedia receiver.
Button does not
function when
pressed.
Incorrect cable
connection.
Verify that the iMedia
output cable connection
from the
IM-WCVI to
the iMedia
receiver is
secure.
Other functions
operate, but does not
control the projector.
Incorrect connections
to projector.
Verify cable wiring and
connections between
receiver and projector.
Operations & Installation Guide – DOC. 6488
iMedia Wall Plate Interface: IM-WCVI
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Summary of Contents for IM-WCVI
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