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infiNET EX™ LCD Handheld Remote 

 

Crestron 

MLX-2

 

Problem Solving 

Troubleshooting 

The following table provides corrective action for possible trouble situations. If 
further assistance is required, please contact a Crestron customer service 
representative.  

MLX-2 Troubleshooting 

TROUBLE 

POSSIBLE 

CAUSE(S) 

CORRECTIVE ACTION 

The MLX-2 does 
not function. 

Batteries are not 
installed properly, 
or need 
replacement. 

Check battery orientation. If 
necessary, install new batteries 
(polarity marked in compartment). 

Display screen is 
difficult to read. 

Contrast setting is 
inappropriate. 

Refer to “Configuring the MLX-2” 
starting on page 6 for instructions.  

Interference is 
blocking the signal. 

Move away from possible sources 
of interference.  

User may be 
blocking the signal. 

The antenna is located behind the 
screen. Avoid holding the MLX-2 in 
the area of the screen or placing it 
in the lap during operation. 

Connection to the 
CEN-RFGW-EX 
gateway cannot 
be established. 

Channel blocking is 
not properly set. 

Refer to “Configuring the MLX-2” 
starting on page 6 for instructions. 

Check Network Wiring 

Use the Right Wire

 

In order to ensure optimum performance over the full range of your installation 
topology, Crestron Certified Wire and only Crestron Certified Wire may be used. 
Failure to do so may incur additional charges if support is required to identify 
performance deficiencies because of using improper wire. 

Calculate Power

 

CAUTION:

  Use only Crestron power supplies for Crestron equipment. Failure to 

do so could cause equipment damage or void the Crestron warranty. 

CAUTION:

  Provide sufficient power to the system. Insufficient power can lead to 

unpredictable results or damage to the equipment. Please use the Crestron Power 
Calculator to help calculate how much power is needed for the system 
(

www.crestron.com/calculators

). 

When calculating the length of wire for a particular Cresnet run, the wire gauge and 
the Cresnet power usage of each network unit to be connected must be taken into 
consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy-
chained on the run, the Cresnet power usage of each network unit to be daisy-
chained must be added together to determine the Cresnet power usage of the entire 
chain. If the unit is home-run from a Crestron system power supply network port, the 
Cresnet power usage of that unit is the Cresnet power usage of the entire run. The 
wire gauge and the Cresnet power usage of the run should be used in the following 
equation to calculate the cable length value on the equation’s left side. 

 

18  

  infiNET EX™ LCD Handheld Remote: MLX-2 

Operations Guide – DOC. 6839A 

Summary of Contents for infiNET EX MLX-2

Page 1: ...Crestron MLX 2 InfiNETEX LCDHandheldRemote Operations Guide...

Page 2: ...by the Technical Documentation department at Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 1 888 CRESTRON All brand names product names and trademarks are the property of their respectiv...

Page 3: ...rements for the PC 12 Programming with Crestron SystemBuilder 12 Programming with SIMPL Windows 12 Programming with VisionTools Pro e 14 Example Program 14 Uploading and Upgrading 15 Loading Projects...

Page 4: ......

Page 5: ...ces enables menu items to be updated dynamically supporting anything from AV sources and TV channels to lighting and climate control presets to artist names and song titles Each menu item is executabl...

Page 6: ...line batteries included Default RF ID 03 Minimum 2 Series Control System Update File 1 2 Version 3 155 1240 CUZ or later Environmental Temperature 32 to 122 F 0 to 50 C Humidity 10 to 90 RH non conden...

Page 7: ...CD Handheld Remote Physical Description This section provides information on the connections controls and indicators available on your MLX 2 MLX 2 Physical View Operations Guide DOC 6839A infiNET EX L...

Page 8: ...00 ModelMLX 2 U E I Connectors Controls Indicators CONNECTORS CONTROLS INDICATORS DESCRIPTION 1 POWER 1 programmable button for power functions 2 LIGHTS 1 programmable button for lighting functions 3...

Page 9: ...occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged...

Page 10: ...en power is first applied to the MLX 2 the startup screen shown to the left is displayed From this screen press the h key next to the HOME button to enter the remote Setup mode and display the PROGRAM...

Page 11: ...vigation screen shown to the left press h next to the HOME button to enter the acquire function Press h again to start the process to add the MLX 2 to the network NOTE Pressing the HOME button once ty...

Page 12: ...er 0 0 2 1 Press to continue PAGE 1 1 Follow the instruction to press the h key to continue The display returns to the BASIC SETUP screen permitting you to set the screen contrast display timeout and...

Page 13: ...cklight Timeout From the BASIC SETUP screen press one of the menu buttons on either side of the LIGHT T O menu option to select the backlight timeout adjustment function This setting determines the nu...

Page 14: ...ide of RFID value to Adjust it Press and hold keys for quick adjustments 0x06 SAVE PAGE 1 1 Read Info Screen Network Info Stored RFID 0x03 Network ID 0xffff Short Address 0xffff RFChannel 255 Press to...

Page 15: ...Press to continue Success You have updated the blocked RF channels Press to Continue PAGE 1 1 If you try to block or unblock a channel that is already in that state the above message appears Press the...

Page 16: ...SIMPL Windows can be used to program the MLX 2 it is recommended to use SystemBuilder for configuring a system SIMPL Windows is Crestron s premier software for programming Crestron control systems It...

Page 17: ...cating the MLX 2 in the Device Library The system tree of the control system displays the device in the appropriate slot with a default RF ID as shown in the following illustration C2Net Device Slot 9...

Page 18: ...symbols The symbol can be viewed by double clicking on the icon or dragging it into Detail View Each signal in the symbol is described in the SIMPL Windows help file F1 Programming with VisionTools Pr...

Page 19: ...ndirectly using Cresnet Refer to Establishing Communications section in the latest version of the CEN RFGW EX Operations Installation Guide Doc 6706 for details There are three methods to load a proje...

Page 20: ...D through the gateway address Cresnet or Ethernet From Toolbox load like any other touchpanel or use the new Display Project Assignment window available on the gateway Firmware Check the Crestron webs...

Page 21: ...ch it is used NOTE To ensure best possible signal transmission during operation avoid holding the MLX 2 in the area of the screen or resting the unit in the lap The antenna is located at the rear of t...

Page 22: ...Wire and only Crestron Certified Wire may be used Failure to do so may incur additional charges if support is required to identify performance deficiencies because of using improper wire Calculate Po...

Page 23: ...whenever the number of Cresnet devices on a network exceeds 20 or when the combined total length of Cresnet cable exceeds 3000 feet 914 meters Reference Documents The latest version of all documents...

Page 24: ...on for MLX 2 Remote Firmware ONLY USB PC RUNNING CRESTRON TOOLBOX MLX 2 The computer port on the MLX 2 connects to the PC via the supplied USB cable 1 Use the Address Book in Crestron Toolbox to creat...

Page 25: ...r 90 days batteries and incandescent lamps are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer r...

Page 26: ...infiNET EX LCD Handheld Remote Crestron MLX 2 This page is intentionally left blank This page is intentionally left blank 22 infiNET EX LCD Handheld Remote MLX 2 Operations Guide DOC 6839A...

Page 27: ...Crestron MLX 2 infiNET EX LCD Handheld Remote This page is intentionally left blank Operations Guide DOC 6839A infiNET EX LCD Handheld Remote MLX 2 23...

Page 28: ...Crestron Electronics Inc Operations Guide DOC 6839A 15 Volvo Drive Rockleigh NJ 07647 2024479 Tel 888 CRESTRON 05 09 Fax 201 767 7576 Specifications subject to www crestron com change without notice...

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