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quickstart guide 

PT-AMFMXM

PT-AMFMXM

QUICKSTART DOC. 6963B (2027132)    07.10

Radio Tuner

www.crestron.com/prodigy

888.273.7876

201.767.3400

©2010 Specifications subject to 

change without notice.

All brand names, product names, and trademarks 

are the property of their respective owners.

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The following table provides corrective action for possible trouble situations. If further 

assistance is required, please contact a Crestron customer service representative.

Problem Solving

Further Inquiries

If you cannot locate specific information or have questions after reviewing this guide, 

please take advantage of Crestron's award winning customer service team by calling 

Crestron at 1-888-CRESTRON [1-888-273-7876].
You can also log onto the online help section of the Crestron website 

(www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time 

users will need to establish a user account to fully benefit from all available features.

Future Updates

As Crestron improves functions, adds new features and extends the capabilities of the 

PT-AMFMXM, additional information may be made available as manual updates. These 

updates are solely electronic and serve as intermediary supplements prior to the release 

of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its relevance. 

Updates are identified as an “Addendum” in the Download column.

Troubleshooting

TROUBLE

POSSIBLE CAUSE(S)

CORRECTIVE ACTION

Tuner muted.

Antenna not connected or not 

connected properly.

Connect antenna according to instructions.

The XM Tuner is not activated.

Follow instructions on page 1.

Receiving only XM 

Channels 0 and 1.

Improper antenna connection.

Verify proper antenna connection.

Noisy AM/FM 

reception.

For Regulatory Compliance information, refer to the latest 

version of Doc. 6964.

Improper Net ID.

Verify Net ID matches Net ID in the Prodigy 

Composer.

NET

 LED does not 

illuminate.

Either connect or remove chassis ground 

(

G

) connection.

Hum or buzz in 

audio.

Grounding problem.

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Application

The following diagram illustrates a PT-AMFMXM in a system with other Prodigy devices.

NOTE:

  Use the Prodigy Composer software (available for download from www.crestron.com/prodigycomposer) to configure 

your Prodigy system. A Prodigy Network Setup Wizard is included with Prodigy Composer. Before a PT-AMFMXM can be 

used, it must first be integrated into a Prodigy system. Launch the Prodigy Network Setup Wizard and follow the steps in the 

process. When the PT-AMFMXM is recognized, the front panel will instruct you to push a button. Press any button on the 

front panel of the PT-AMFMXM to complete the process.

AM/FM scan does 

not operate.

Station signal strength too weak. Check antenna placement and orientation 

for good signal strength.

Notes on XM Radio

It is prohibited to copy, decompile, disassemble, reverse engineer, or manipulate any technology incorporated in 

receivers compatible with the XM Satellite Radio system. Furthermore, the AMBE

®

 voice compression software 

included in this product is protected by intellectual property rights including patent rights, copyrights, and trade secrets 

of Digital Voice Systems, Inc. The user of this or any other software contained in an XM Radio is explicitly prohibited 

from attempting to copy, decompile, reverse engineer, or disassemble the object code, or in any other way convert the 

object code into human-readable form. The software is licensed solely for use within this product.
Hardware and required basic monthly subscription sold separately. Installation costs and other fees and taxes, 

including a one-time activation fee may apply. Subscription fee is consumer only. All fees and programming subject to 

change. Subscriptions subject to Customer Agreement available at xmradio.com. Only available in the 48 contiguous 

United States. ©2010 XM Satellite Radio Inc. All rights reserved.

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Tuning/Presets

To tune and store a preset station:

1.   Select a tuner by pressing 

AM

FM 

or 

XM

.

2.  Press 

j

 or 

k

 to tune a station.

3.  Press 

MENU

.

4.  Press 

j

 or 

k

 until 

Presets 

is displayed.

5.  Press 

ENTER 

to display the list of presets.

6.   Press 

j

 or 

k

 until the desired preset location is displayed.

7.   Press and hold 

ENTER 

for three seconds until the 

Saving Preset 

message is displayed.

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