Dual AC Power Control Module
Crestron
ST-PC
“Send Program” Window
4. To verify that the program has been transferred successfully, select
Diagnostics | Report Program Information
. This should display a
window that provides details about the current program loaded into the
control system.
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
ST-PC Troubleshooting
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Unexpected
response from
control system.
Network devices are
not communicating
to the control
system.
From the Viewport, poll the network (F4)
to verify communication.
ST-PC is not
receiving power.
Confirm that power pack securely
plugged into outlet and that the
connector is properly attached to the ST-
PC.
Verify that proper cables are securely
attached to ST-PC NET connectors (for
Cresnet system only).
Green PWR LED
does not
illuminate.
Incorrect power
supply.
Use a Crestron power supply, PW-1205,
PWI-1210, or Cresnet.
Improper Net ID.
Verify that ST-PC Net ID matches the
Net ID in the SIMPL Windows program.
Refer to "Identity Code".
Yellow NET LED
does not
Illuminate.
Loose network
connection.
Verify that cables attached to ST-PC
NET connectors are proper and secure.
16
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Dual AC Power Control Module: ST-PC Operations
Guide – DOC. 5708A
