Crestron TPMC-8T-GA, Operation Manual

Page 1: ...Crestron TPMC 8T GA 8 4 TableTopWiFiTouchScreen Operations Guide ...

Page 2: ...frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to t...

Page 3: ...e Hookup 35 Recommended Cleaning 36 Uploading and Upgrading 37 Establishing Communication 37 Programs Projects and Firmware 38 Program Checks 38 Restore 38 Operation 39 Power Modes 39 Security Infrastructure 39 Problem Solving 41 Troubleshooting 41 Reference Documents 42 Further Inquiries 43 Future Updates 43 Appendix TPMC 8X GA Security Pack 44 Return and Warranty Policies 48 Merchandise Returns ...

Page 4: ......

Page 5: ...nd phone technology Customizable audio feedback High powered speakers headphone jack and microphone 5 way thumbpad up down arrow buttons and four hard keys 8 4 TableTop WiF Touch Screen TPMC 8T GA Introduction The TPMC 8T GA from Crestron is a compact tabletop touch screen controller offering enhanced 2 way wireless or wired performance onboard multimedia and web browsing high performance H 264 vi...

Page 6: ...er devices Smart Graphics Crestron touch screens use Smart Graphics to deliver the ultimate user experience and the ultimate value by enabling the creation of dynamically rich user interfaces with incredible efficiency and unparalleled functionality Using Smart Graphics programmers can swiftly integrate fluid gesture driven controls animated feedback metadata embedded apps and full motion video fo...

Page 7: ...s voice communication using the TPMC 8T GA s integrated microphone and speakers Embedded PC Applications The TPMC 8T GA provides everything needed to enjoy online music and videos browse the Internet and even review digital documents without a separate computer With Microsoft Internet Explorer embedded there is full access to the entire World Wide Web including sites that use Flash or Java Windows...

Page 8: ...cements Auto Brightness smoothly maintains optimal visibility under varying lighting conditions while minimizing power usage Standby Mode turns off the touch screen display to save power while the hard buttons remain active Allows adjustment of volume or channel changes by pressing a hard button without waking the screen Power Down Mode suspends the touch screen during prolonged periods of non use...

Page 9: ...hics or traditional GUI projects Embedded PC Applications 3 Microsoft Internet Explorer with Adobe Flash plug in and Java Runtime plug in Windows Media Player VNC Viewer 4 Remote Desktop Adobe Acrobat Reader WordPad MS Word Viewer 2003 Excel Viewer 2003 PowerPoint Viewer 2003 Wireless Communication 3 Transceiver IEEE 802 11a b g Wi Fi 5 8 or 2 4 GHz 2 way RF static IP or dynamic IP via DHCP 64 and...

Page 10: ...graphics Amplification High efficiency Class D stereo 2 1 watts per channel Power Requirements Power Pack 42 watts 3 5 amps 12 Vdc 100 240 VAC 50 60 Hz power pack included Default IP ID 5 03 Environmental Operating Temperature 32º to 104ºF 0º to 40ºC Storage Temperature 14º to 140ºF 10º to 60ºC Humidity 10 to 90 RH non condensing Heat Dissipation 143 Btu h Enclosure Plastic with integral stylus st...

Page 11: ...ord protected FTP or HTTP server 3 Refer to website or contact Crestron for a current list of compatible devices and embedded applications To ensure reliable performance new device drivers and applications are available only from Crestron through firmware updates 4 The supported VNC viewer is UltraVNC version 1 0 2 Other VNC viewers may work but are not guaranteed 5 Refer to Identity Code on page ...

Page 12: ...tron TPMC 8T GA 8 8 4 TableTop WiFi Touch Screen TPMC 8T GA Operations Guide DOC 7262F Physical Description This section provides information on the connections controls and indicators available on the TPMC 8T GA TPMC 8T GA Physical View ...

Page 13: ...op WiFi Touch Screen Operations Guide DOC 7262F 8 4 TableTop WiFi Touch Screen TPMC 8T GA 9 TPMC 8T GA Overall Dimensions Top Front and Rear Views 1 2 4 5 6 6 21 in 158 mm 9 69 in 246 mm 3 7 Rear view of base with cover removed 8 9 ...

Page 14: ...ing text or commands 2 Power LED 1 Green LED indicates touch screen power status 3 Battery LED 1 Green yellow dual color LED not used 4 Wi Fi LED 1 Green LED indicates wireless network connection status Solid green communicating with a wireless access point WAP Blinking green searching for a WAP Off no wireless communication unit is in power down mode or power is off 5 Thumbpad Arrows 1 1 programm...

Page 15: ... to turn touch screen power on Press again to put touch screen in power down mode Press to restore full on mode Press and hold for four seconds to turn power off The recommended method for shutting down the touch screen is to press the Shut Down button on the setup menu 11 Headphones 1 3 5 mm TRS mini phone jack Stereo headphone output 1 For programming details refer to Hard Buttons on page 23 2 R...

Page 16: ...tem refer to the latest version of the Crestron e Control Reference Guide Doc 6052 at www crestron com manuals Identity Code NOTE The latest software can be downloaded at www crestron com software The IP ID is set within the TPMC 8T GA s IP table using Crestron Toolbox For information on setting an IP table refer to the Crestron Toolbox help file The IP IDs of multiple TPMC 8T GA devices in the sa...

Page 17: ...en in sequence from left to right and again from left to right press 1 2 3 4 1 2 3 4 within a 10 second period Via USB Keyboard 1 Attach a USB keyboard refer to Hardware Hookup which starts on page 35 for details 2 Open the Validate User Account Info window shown below by pressing Ctrl Alt Shift on the keyboard Validate User Account Info Window 3 Enter the user account tpmcadmin and the password t...

Page 18: ...m Info page select Functions Setup Mode Setup Mode Window 3 Select Enter Setup Mode The setup menu opens as shown in the following diagram NOTE Select Exit Setup Mode to exit the setup menu TPMC 8T GA Setup Menu NOTE Another way to enter the setup menu after a project has been loaded is to touch the screen during boot up when the Preparing to Load Project message is displayed Maintain touch until ...

Page 19: ...f the setup menu To save any changes and reboot the touch screen touch Save Reboot located at the bottom of the setup menu Use the Shut Down button to turn off the touch screen Setup Menu Details The setup menu allows configuration of the touch screen s settings for security touch screen calibration runtime project audio embedded applications diagnostics and hard button programming The setup menu ...

Page 20: ... be mapped Network Connections Window To add a new network connection touch Add Configure Network Connection Window To add a network drive perform the following procedure 1 Touch to browse for the new network connection If the remote shareable folder name does not appear on the list it can be entered manually in the Remote Name field using the following format Remote host name Shareable folder nam...

Page 21: ...urns to the setup menu NOTE When touching the screen during calibration be as accurate as possible Use the tip of the included stylus To cancel calibration and return to the setup menu without saving calibration data ignore the Touch the red square message After about 10 seconds the setup menu opens If a USB keyboard is attached to the touch screen pressing the Escape key Esc cancels calibration a...

Page 22: ...annot be viewed via Crestron Toolbox Project and Firmware Window Project Tab The Firmware tab of the Project and Firmware window refer to illustration on the following page displays the Current Loaded Firmware and also has a Load New Firmware section Current Loaded Firmware displays the version of the current firmware In the Load New Firmware section touch Browse and select the firmware file the c...

Page 23: ...e and mute controls Microphone In includes a Boost checkbox which applies a 20 dB boost to the level of the microphone input The key click sound can be enabled or disabled with the Key Click On and Off radio buttons NOTE The Audio Output section of the Audio Setup window is not applicable to the TPMC 8T GA and is not used The Test Recording button allows testing of the built in microphone Touching...

Page 24: ...ntent Unsigned ActiveX controls are not downloaded Appropriate for most Internet sites Low Minimal safeguards and warning prompts are provided Most content is downloaded and run without prompts All active content can run Appropriate for sites that are absolutely trusted Touch Default to restore the default security settings By default security is set to Medium for Internet and Local Intranet and L...

Page 25: ...trictions in effect on this computer Please contact the system administrator If this message appears checking Enable Popup Windows in the Embedded Apps window may correct this error Other restrictions may also cause this error so this may not prevent all occurrences NOTE The TPMC 8T GA supports automatic connection to the VNC server when the VNC View application is opened For automatic connection ...

Page 26: ...ss displays a screen with Up and Down controls for Screen Brightness a Light Sensor level indicator and On and Off controls for Auto Brightness Screen Brightness can be varied from 0 to 100 To increase brightness touch Up To decrease brightness touch Down Lower brightness settings extend battery life Touch Close to return to the setup menu Screen Brightness Screen ...

Page 27: ... the screen illuminating in yellow By default hard key number 1 toggles the on screen keyboard on and off However this can be disabled using the Keyboard button on the Hard Buttons screen Hard key number 1 can then be used like any of the other buttons If disabled it uses the VT Pro e project assignment NOTE The Wallmount Docking Station Release button is not applicable to the TPMC 8T GA and is no...

Page 28: ...cally connected keyboard It can be used in any of the embedded applications for example to enter a URL for a website or to enter data into a spreadsheet On Screen Keyboard The on screen keyboard also has a few special keys Touch the key to change to a numeric keyboard as shown in the illustration that follows On Screen Keyboard Numeric Touch the key to change to a symbol keyboard as shown in the i...

Page 29: ...r reboot the position of the on screen keyboard reverts to the default position set in the VT Pro e Crestron Studio or SIMPL Windows program The size reverts to the largest as determined by the firmware installed in the touch screen Exit the on screen keyboard by touching the red close button in the upper right corner of the keyboard window If the Keyboard button on the setup menu is still visible...

Page 30: ...en popup message appears when the touch screen is connected to the control system Checking Connection A yellow popup message appears when the touch screen is experiencing network issues Disconnected Trying to Reconnect A red popup message appears when the touch screen loses connection with the control system NOTE Battery popup messages are not applicable to the TPMC 8T GA and are not used A contro...

Page 31: ...cted to some but not all of the control systems listed in IP table Red Not connected to any control system listed in the IP table NOTE After configuring Ethernet settings for example changing IP address wait at least five seconds after seeing the change in the WiFi Status section of the main setup menu before initiating a Save Reboot to save the new settings Adapters Touch Adapters to access the E...

Page 32: ...rity Pack which starts on page 44 Configure the Wireless Network NOTE In most cases the built in Windows functionality allows configuration of the wireless network If advanced authentication is required the TPMC 8X GA Security Pack version 1 4 or later must be installed refer to Appendix TPMC 8X GA Security Pack which starts on page 44 When the Security Pack is installed the AP button appears in t...

Page 33: ...two ways to configure the wireless network via the wizard and manually Configure via the Wizard To configure the wireless network using the Wireless Network Setup Wizard complete the following procedure 1 From the Wireless Networks tab touch View Wireless Networks to view the Wireless Network Connection window Wireless Network Connection Window 2 Touch Refresh network list to scan for available ac...

Page 34: ...alue set to Open and Data Encryption set to WEP If the Wireless Access Point is configured with values other than Open and WEP these values must be set manually using the Wireless Networks tab of the Wireless Network Connection Properties window refer to illustration below Configure Manually To configure the wireless network manually complete the following procedure 1 From the Wireless Networks ta...

Page 35: ...on on page 28 To delete a network from the list select the network then touch Remove Configure IP Settings The procedure for configuring IP settings for both wired and wireless networks is the same The TPMC 8T GA is configured for DHCP by default To establish static processing or to switch between DHCP and static IP use the General tab of the Wireless Network Connection Properties window refer to ...

Page 36: ...namic addressing a device can have a different IP address every time it connects to the network In some systems the IP address of the device can even change while it is still connected DHCP also supports a mix of static and dynamic IP addresses Dynamic addressing simplifies network administration because the software keeps track of IP addresses rather than requiring an administrator to manage the ...

Page 37: ...refer to the latest version of the Crestron 3 Series Control Systems Reference Guide Doc 7150 at www crestron com manuals IP Table Setup Window The IP ID is the ID number that is used to identify the touch screen in the control system s IP table The IP ID should match the IP ID set in the SIMPL Windows program Identity Touch Identity to open the Network ID window The Network ID window displays the...

Page 38: ...the setup menu is not applicable to the TPMC 8T GA and is not used Standby Details The Standby function turns off the backlight when the touch screen is inactive for a specified time Use the Up and Down buttons to set the Standby from 0 through 120 minutes where 0 disables the timeout Touch the screen to reactivate the touch screen from standby mode When the touch screen is reactivated the last sc...

Page 39: ...ion of the setup menu This is the recommended method for shutting down the touch screen After the touch screen has shut down the power supply can be safely removed from the touch screen Exit Details Touch Exit to leave the setup menu and return to the project If no project has been loaded the touch screen displays an error message and returns to the setup menu Hardware Hookup Ventilation The TPMC ...

Page 40: ...E The included power pack can be attached to either the side or the rear of the TPMC 8T GA Recommended Cleaning Keep the surface of the touch screen free of dirt dust or other materials that could degrade optical properties Long term contact with abrasive materials can scratch the surface which may detrimentally affect image quality For best cleaning results use a clean damp non abrasive cloth wit...

Page 41: ...and Crestron Service Providers CSPs only New users must register to obtain access to certain areas of the site including the FTP site Establishing Communication Use Crestron Toolbox for communicating with the TPMC 8T GA refer to the Crestron Toolbox help file for details There is a single method of communication TCP IP communication NOTE Required for operation with a Crestron control system Ethern...

Page 42: ...site Upgrade TPMC 8T GA firmware via Crestron Toolbox 1 Establish serial or TCP IP communications with the TPMC 8T GA and display the System Info window 2 Select Functions Firmware to upgrade the TPMC 8T GA firmware Program Checks Using Crestron Toolbox display the System Info window Tools System Info and select the Functions menu to display actions that can be performed on the TPMC 8T GA Be sure ...

Page 43: ... Infrastructure Since the TPMC 8T GA does not use a traditional hard drive but rather an image that gets restored every time the touch screen is rebooted any virus infection is cleared immediately after a reboot However using the currently available tools and techniques Crestron has provided an infrastructure that protects against possible virus infections 1 Executables Scripts brought in on exter...

Page 44: ... has ActiveX disabled and has no Java Virtual Machine installed These applets cannot run on the TPMC 8T GA NOTE While browsing the Internet with the TPMC 8T GA clicking on a link may cause a message box titled Restrictions to appear that contains the text This operation has been cancelled due to restrictions in effect on this computer Please contact the system administrator If this message appears...

Page 45: ...page 27 to define select WAPs No IP address configured obtained on the TPMC 8T GA Refer to Ethernet Details which starts on page 27 to define IP addresses If the TPMC 8T GA is set up to use DHCP not recommended use the WAP window box to verity the IP address provided If the number is invalid for the subnet or no number is present verify that the DHCP server is working properly TPMC 8T GA is out of...

Page 46: ...o IP Table on page 33 to define IP addresses TPMC 8T GA is out of range or has poor access to the WAPs The TPMC 8T GA is out of range of the WAP or is experiencing interference Refer to the WAP documentation for instructions on setting up a wireless network with minimum interference and no dead spots TMPC 8T GA shows unexpected or intermittent feedback or has intermittent device control TPMC 8T GA...

Page 47: ... about Crestron products log onto Crestron s Online Help at www crestron com onlinehelp First time users must establish a user account to fully benefit from all available features Future Updates As Crestron improves functions adds new features and extends the capabilities of the TPMC 8T GA additional information may be made available as manual updates These updates are solely electronic and serve ...

Page 48: ...y The Security Pack is available as a special firmware build TPMC 8X GA_SP_1 4 zip or later for the TPMC 8T GA For details on how to upgrade firmware refer to Programs Projects and Firmware which starts on page 38 NOTE The TPMC 8X GA Security Pack is only needed if authentication is required by the server with which the wireless access point communicates If authentication is not required Crestron ...

Page 49: ...A 45 Atheros Client Utility Window Profile Management Tab NOTE Leave the Disable WLAN if LAN is Connected box unchecked Touch New to open the Profile Management window Profile Management Window General Enter a name for the profile in Profile Name and the name of the wireless network in SSID1 Then touch the Security tab ...

Page 50: ...tions Guide DOC 7262F Profile Management Window Security Select one of the Security Options Depending on the choice one of the drop down boxes to the right either WPA WPA2 EAP Type or 802 1x EAP Type becomes enabled Use the drop down box to make the selection then touch Configure Configure PEAP Window ...

Page 51: ...me Password and Confirm Password boxes then touch Settings to open the Configure Advanced Settings window Configure Advanced Settings Window Enter the Server of Domain Name and Login Name Then touch OK The previous window opens Touch OK to return to the Profile Management window Touch OK again to return to the Atheros Client Utility window With the Profile Management tab selected the window displa...

Page 52: ...d for 90 days batteries and incandescent lamps are not covered This warranty extends to products purchased directly from Crestron or an authorized Crestron dealer Purchasers should inquire of the dealer regarding the nature and extent of the dealer s warranty if any Crestron shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for ...

Page 53: ... Device and only if the recipient agrees to this EULA If the SOFTWARE is an upgrade any transfer must also include all prior versions of the SOFTWARE o EXPORT RESTRICTIONS You acknowledge that SOFTWARE is subject to U S export jurisdiction You agree to comply with all applicable international and national laws that apply to the SOFTWARE including the U S Export Administration Regulations as well a...

Page 54: ...ir affiliates may disclose this information to others but not in a form that personally identifies you Internet Gaming Update Features If the SOFTWARE provides and you choose to utilize the Internet gaming or update features within the SOFTWARE it is necessary to use certain computer system hardware and software information to implement the features By using these features you explicitly authorize...

Page 55: ...Crestron TPMC 8T GA 8 4 TableTop WiFi Touch Screen Operations Guide DOC 7262F 8 4 TableTop WiFi Touch Screen TPMC 8T GA 51 This page is intentionally left blank ...

Page 56: ...Crestron Electronics Inc Operations Guide DOC 7262F 15 Volvo Drive Rockleigh NJ 07647 2031971 Tel 888 CRESTRON 10 14 Fax 201 767 7576 Specifications subject to www crestron com change without notice ...