Crock-Pot 201023, Instruction Manual

10

  AFTER SALES SERVICE

These appliances are built to the very highest of standards. There are no user serviceable parts. Follow these steps if the 

unit fails to operate:
1. Check that the instructions have been followed correctly.
2. Check that the fuse has not blown.
3. Check that the mains supply is functional.
If the appliance will still not operate, return the appliance to the place it was purchased for a replacement. To return the 

appliance to the Customer Service Department, follow the steps below:

1.

Pack it carefully (preferably in the original carton). Ensure the appliance is clean.

2.

Enclose your name and address and quote the model number on all correspondence.

3.

Give the reason why you are returning it.

4.

If within the guarantee period, state when and where it was purchased and include proof of purchase (e.g. till receipt).

5.

Send it to our Customer Service Department at the address below:

Acreto AB

Norra Ågatan 10

416 64 Göteborg, Sverige

Tel: +46 31 3000500

support@acreto.se 

GUARANTEE

Please keep your receipt as this will be required for any claims under this guarantee.
This appliance is guaranteed for 2 years after your purchase as described in this document.
During this guaranteed period, if in the unlikely event the appliance no longer functions due to a design or manufacturing 
fault, please take it back to the place of purchase, with your till receipt and a copy of this guarantee.
The rights and benefits under this guarantee are additional to your statutory rights, which are not affected by this 

guarantee. Only 

Acreto AB

 has the right to change these terms.

JCS (Europe) undertakes within the guarantee period to repair or replace the appliance, or any part of appliance found to 

be not working properly free of charge provided that:

•

you promptly notify the place of purchase or JCS (Europe) of the problem; and

•

the appliance has not been altered in any way or subjected to damage, misuse, abuse, repair or alteration by a person

other than a person authorised by JCS (Europe).

Faults that occur through, improper use, damage, abuse, use with incorrect voltage, acts of nature, events beyond the 

control of JCS (Europe), repair or alteration by a person other than a person authorised by JCS (Europe) or failure to follow 

instructions for use are not covered by this guarantee. Additionally, normal wear and tear, including, but not limited to, minor 

discoloration and scratches are not covered by this guarantee.
The rights under this guarantee shall only apply to the original purchaser and shall not extend to commercial or communal 

use.
If your appliance includes a country-specific guarantee or warranty insert please refer to the terms and conditions of such 

guarantee or warranty in place of this guarantee or contact your local authorized dealer for more information.
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. E-mail us 

at 

support@acreto.se

 for further recycling and WEEE information.

Acreto AB

Norra Ågatan 10

416 64 Göteborg, Sverige

Tel: +46 31 3000500

support@acreto.se