17
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Burner won’t light
Burner flame is low
Heater makes
popping noises.
Carbon build-up
Heater glow is
excessively uneven.
Thick black smoke
Gas odor with
extreme yellow
tipping of flame.
1. Propane cylinder is frosted over
2. Blockage in orifice
3. Control knob is not in ON position
1. Gas pressure is low
3. Control knob fully ON
4. Spiders and insects nest in burner or
orifices
1. Dirt or film on reflector and burner screen
1. Blockage in burner
1. Spiders and insects nest in burner or
orifices
1. Spiders and insects nest in burner or
orifices
1. Spiders and insects nest in burner or
orifices
1. Remove blockage and clean burner
inside and outside
3. Check burner and orifices for
4. Clean burner and orifices
blockage
1. Clean reflector and burner screen
1. Clean burner and orifices
1. Clean burner and orifices
1. Clean burner and orifices
2. Outdoor temperature is less than 40ºF and
tank is less than 1/4 full
1. Turn cylinder valve OFF and
replacecylinder
2. Use a full cylinder
3. Turn control knob to ON
1. Wait until the propane cylinder
warms up and becomes unfrosted
2. Clear blockage
