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Commercial Audio Series 

Mixers

page 18

Operation Manual

6 Warranty

WORLDWIDE EXCEPT USA & CANADA

SUMMARY OF WARRANTY

Crown International, 1718 West Mishawaka Road, 
Elkhart, Indiana 46517-4095 U.S.A. warrants to 
you, the ORIGINAL PURCHASER and ANY 
SUB SEQUENT OWNER of each NEW Crown1 
product, for a period of three (3) years from the 
date of pur chase by the original purchaser (the 
“warranty period”) that the new Crown product is 
free of defects in materials and workmanship, and 
we further warrant the new Crown product 
regardless of the reason for failure, except as 
excluded in this Warranty.

Warranty is only valid within the country in which 
the product is purchased.

1   Note:  If your unit bears the name “Amcron,” please substitute it 

for the name “Crown” in this warranty.

ITEMS EXCLUDED FROM THIS CROWN-
WARRANTY

This Crown Warranty is in effect only for failure of 
a new Crown product which occurred within the 
Warranty Period. It does not cover any product 
which has been damaged because of any 
inten tional misuse, accident, negligence, or loss 
which is covered under any of your insurance 
contracts. This Crown Warranty also does not 
extend to the new Crown product if the serial 
number has been defaced, altered, or removed.

WHAT THE WARRANTOR WILL DO

We will remedy any defect, regardless of the 
rea son for failure (except as excluded), by repair, 
replacement, or refund. We may not elect refund 
unless you agree, or unless we are unable to 
pro vide replacement, and repair is not practical or 
cannot be timely made. If a refund is elected, then 
you must make the defective or malfunctioning 
product available to us free and clear of all liens or 
other encumbrances. The refund will be equal to 
the actual purchase price, not including inter est, 
insurance, closing costs, and other fi nance 
charges less a reasonable depreciation on the 
product from the date of original purchase. 
War ranty work can only be performed at our 
autho rized service centers. We will remedy the 
defect and ship the product from the service center 
within a reasonable time after receipt of the 
defec tive product at our authorized service center. 

HOW TO OBTAIN WARRANTY SERVICE

You must notify your local Crown importer of your 
need for warranty service within the warranty 
period. All components must be shipped in the 
original box. Corrective action will be taken within 
a reasonable time of the date of receipt of the 
defective product by our authorized service center. 
If the repairs made by our authorized service 
cen ter are not satisfactory, notify our authorized 
ser vice center immediately.

DISCLAIMER OF CONSEQUENTIAL AND 
INCIDENTAL DAMAGES

YOU ARE NOT ENTITLED TO RECOVER FROM US 
ANY INCIDENTAL DAMAGES RESULTING FROM 
ANY DEFECT IN THE NEW CROWN PRODUCT. 
THIS INCLUDES ANY DAMAGE TO ANOTHER 
PRODUCT OR PRODUCTS RESULTING FROM 
SUCH A DEFECT.

WARRANTY ALTERATIONS

No person has the authority to enlarge, amend, or 
modify this Crown Warranty. This Crown Warranty 
is not extended by the length of time which you are 
deprived of the use of the new Crown product. 
Repairs and replacement parts provided under the 
terms of this Crown Warranty shall carry only the 
unexpired portion of this Crown Warranty.

DESIGN CHANGES

We reserve the right to change the design of any 
product from time to time without notice and with 
no obligation to make corresponding changes in 
products previously manufactured.

LEGAL REMEDIES OF PURCHASER

No action to enforce this Crown Warranty shall be 
commenced after expiration of the warranty period.

THIS STATEMENT OF WARRANTY SUPERSEDES 
ANY OTHERS CONTAINED IN THIS MANUAL FOR 
CROWN PRODUCTS.                          9/07

Summary of Contents for 14M

Page 1: ...d To obtain the latest version of this manual please visit the Crown website at www crownaudio com Trademark Notice Crown Crown Audio and Amcron are registered trademarks of Crown International Other trademarks are the property of their respective owners Some models may be exported under the name Amcron 2008 by Crown Audio Inc 1718 W Mishawaka Rd Elkhart Indiana 46517 9439 U S A Telephone 574 294 ...

Page 2: ...RVICE ABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL À PRÉVENIR LE CHOC ÉLECTRIQUE N ENLEVEZ PAS LES COUVERCLES IL N Y A PAS DES PARTIES SERVICEABLE À L INTÉRIEUR TOUS REPA RATIONS DOIT ETRE FAIRE PAR PERSONNEL QUALIFIÉ SEULMENT TO COMPLETELY DISCONNECT THIS EQUIPMENT FROM THE AC MAINS DISCONNECT THE POWER SUPPLY CORD PLUG FROM THE AC RECEPTACLE THE MAINS PLUG OF THE POWER SUPPLY...

Page 3: ...rt 2 Immunity EN 61000 4 2 2001 Electrostatic Discharge Immunity Environment E2 Criteria B 4k V Contact 8k V Air Discharge EN 61000 4 3 2001 Radiated Radio Frequency Electromagnetic Immunity Environment E2 Criteria A EN 61000 4 4 2001 Electrical Fast Transient Burst Immunity Criteria B EN 61000 4 5 2001 Surge Immunity Criteria B EN 61000 4 6 2003 Immunity to Conducted Disturbances Induced by Radio...

Page 4: ...nnectors 9 2 5 Wire Your System 10 2 6 Input Routing 11 2 7 Phantom Power 11 2 8 Priority Muting 11 2 9 Powering Up 12 2 10 Included Accessories 12 2 11 Block Diagram 13 3 Troubleshooting 14 4 Specifications 15 5 Service 16 5 1 International and Canada Service 16 5 2 US Service 16 5 2 1 Service at a US Service Center 16 5 2 2 Factory Service 16 5 2 3 Factory Service Shipping Instructions 16 5 2 4 ...

Page 5: ...ing background music security and evacuation instructions 1 1 Features 4 or 8 inputs 1 or 2 line outputs Ideal for commercial and industrial use Expandable by adding Crown Commercial Audio mixer amps or Commercial Audio power amplifiers Balanced Phoenix type mic line inputs RCA inputs Balanced Phoenix type line outputs Any input can be sent to any output Independent Bass and Treble controls on eac...

Page 6: ...t Volume Controls One per output channel Detented potentiometer with knob D Output Signal Presence Indicator Green LED one for each output channel illuminates when output signal level exceeds 100 mV E Clip Indicator Red LED one per output channel illuminates at threshold of audible distortion F Power Indicator Blue LED indicates power on G H Tone Controls Bass and Treble non detented potentiometer...

Page 7: ...onnector allows Input 1 or Input 5 28M only to mute other input signals by contact closure R Auxiliary Power Input 2 position terminal strip for 24 VDC 10 backup power Accepts up to 10 AWG terminal forks NOTE To prevent a spark when attaching a battery have unit turned on and connected to the mains supply S Line Out Connector One 3 pin balanced Phoenix type connector per output channel Level contr...

Page 8: ... sides and the back of the rack should be a minimum of four inches 10 2 cm from the mixer back panel Figure 2 1 Dimensions 2 2 How to Attach Rack Ears 1 Locate the two rack ears supplied 2 See Figure 2 2 Remove the two screws from each side of the chassis near the front 3 Place a rack ear flush with the right front of the chassis 4 Insert a screw that you removed into the bottom hole of the rack e...

Page 9: ...ctor pin assignments for unbalanced wiring The RCA input connectors can also be used for unbalanced inputs NOTE Custom wiring should only be performed by qualified personnel Class 2 wiring is required 2 4 Choose OutputWire and Connectors Use 2 conductor shielded cable and 3 pin Phoenix type connectors for Line Output wiring Figure 2 5 Figure 2 3 Balanced Input Connector Wiring Figure 2 4 Unbalance...

Page 10: ...gnals to RCA input connectors OUTPUTS Maintain proper polarity on output connectors For more application drawings see the enclosed Commercial Audio Mixer Quick Start Guide NOTE Crown provides a reference of wiring pin assignments for commonly used connector types in the Crown Amplifier Application Guide available at www crownaudio 2 Setup Figure 2 6 Input and Output Wiring Satellite Receiver Dual ...

Page 11: ...G are used Figure 2 7 Follow the settings printed on the back panel next to the INPUT ROUTING switch For example to send input Channel 3 to Output 1 and Output 2 turn on DIP switches 13 and 14 2 7 Phantom Power To turn on phantom power on all mic inputs turn on the switch number 7 in the AMP CONFIG DIP switch 2 8 Priority Muting A back panel AMP CONFIG DIP switch Figure 2 8 can assign Input Ch 1 o...

Page 12: ...one talk into a microphone Turn up the master volume control s until the output clip LED flashes then turn down the master volume control s about 1 4 turn for headroom 8 Turn on any equipment connected to the Line Out connectors 9 Turn up the power amplifier level control until the desired loudness or power level is achieved 10 Touch up the input levels as needed for equal loudness from each micro...

Page 13: ...2 SW12 Mic Line Bal Input Gain Ch 5 Priority SW6 CH 5 Tone Control Bass Trebl e Gain 5 SPI Input Gain Mic Line Bal RCA Line Mi c Ch 5 Normal SW5 Ch 5 to Out 1 SW17 Ch 5 to Out 2 SW18 CH 6 Tone Control Bass Trebl e Gain 6 SPI RCA Line Mi c Ch 6 to Out 1 SW19 Ch 6 to Out 2 SW20 Mic Line Bal Input Gain Ch 3 and Ch 4 similar to Ch 2 Ch 7 and Ch 8 similar to Ch 6 Ch 1 Out 1 Mute Ch 5 Out 2 Mute Master ...

Page 14: ...he internal fuse may have opened The power switch has no effect on 24V operation CONDITION Distorted sound POSSIBLE REASON Input signal level is too high Turn down your input volume controls NOTE Your mixer should never be operated at a level which causes the Clip LEDS to illuminate constantly Master volume level is too high Turn it down to about 3 4 of maximum level CONDITION No sound POSSIBLE RE...

Page 15: ...ntrols at 10 70 dB at 1 kHz 70 dB at 1 kHz Line Output Level nominal 1 2V into 10 kilohms 1 2V into 10 kilohms Phantom Power 15 VDC 15 VDC AC Line Voltages Available 100V 50 60 Hz 120V 60 Hz 220V 50 60 Hz 230V 50 60 Hz 240V 50 60 Hz 100V 50 60 Hz 120V 60 Hz 220V 50 60 Hz 230V 50 60 Hz 240V 50 60 Hz Operating Temperature Humidity 0o C to 40o C at 95 relative humidity non condensing 0o C to 40o C at...

Page 16: ... may prepay the cost of shipping and Crown will reimburse you Send copies of the shipping receipts to Crown to receive reimbursement Your repaired unit will be returned via UPS ground Please contact us if other arrangements are required 5 2 3 Factory Service Shipping Instruc tions 1 Service Return Authorization SRA is required for product being sent to the factory for service Please complete the S...

Page 17: ...ective product at our authorized service center or our factory All expenses in remedying the defect including surface shipping costs in the United States will be borne by us You must bear the expense of shipping the product between any foreign country and the port of entry in the United States including the return shipment and all taxes duties and other customs fees for such foreign shipments HOWT...

Page 18: ...urchase price not including interest insurance closing costs and other finance charges less a reasonable depreciation on the product from the date of original purchase Warranty work can only be performed at our authorized service centers We will remedy the defect and ship the product from the service center within a reasonable time after receipt of the defective product at our authorized service c...

Page 19: ...__________________________ E mail address ___________________________________________ Phone include area code ___________________________ Fax __________________________________ MODEL SERIAL PURCHASE DATE e g IT8000 CDi1000 PCC160 e g 8000000000 mo day yr ________________________________ ____________________ ______ _____ _____ ________________________________ ____________________ ______ _____ _____...

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Page 21: ...________________________ Other equipment in your system _________________________________________________________________________________________________________________________________________________________ If warranty is expired please provide method of payment Proof of purchase may be required to validate warranty PAYMENT OPTIONS I have open account payment terms Purchase order required PO __...

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