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RTX220 QR - Manual

RAID 0:

 Never remove a drive from a RAID 0 as this will cause the loss of all data. In the event of a 

disk failure for a RAID 0, the RAID will be destroyed. Add a drive and then press the Up button to cre-
ate a new RAID. Follow the display prompts to build a new array. 

6.  Buzzer and Temperature Configuration 

The free software application “Configurator” allows users to change RTX-QR’s settings to meet individual 
needs. Configurator allows the user to set the password, enable and disable audible alarms, and change 
the thresholds for temperature warnings and alarms. To download Configurator and for the full Configurator 
manual, please visit http://www.wiebetech.com/software/configurator.php.  

7.   Encryption Information (RTX222-QR only) 

RTX222-QR includes an internal encryption key preinstalled in each bay.  After inserting any drive and 
formatting it, that drive will only be readable in the RTX222-QR and will be fully encrypted - including the 
boot sector, operating system and all files - without performance degradation.  The internal key can be over-
ridden by inserting a different key in the front of the bay.

g.   Replace the carrier cover and secure the screw on the rear of the carrier. Slide the carrier 

into RTX.

2.   Connecting and Powering RTX-QR

RTX-QR can connect to your computer in one of four ways (eSATA, FW 400, FW 800, and USB). 
Choose one of those four cables to use and plug it into RTX. Connect the power cord to the unit and 
to a grounded electrical outlet. Switch the unit on.

3.  Creating a New RAID 

(Use the LCD and interface buttons to complete this step if you did not purchase your unit pre-configured.)

a.   Upon insertion of new disks, the LCD will read “RAID Error: not a RAID set.” Press “Enter” on the front 

interface twice.

b.  The LCD screen will display “MAKE A NEW RAID?” Select “yes.”
c.  Select your RAID type (RAID 0 or 1)
d.  The LCD will read “Will erase all data OK?” If okay, select “yes.” 

4.  Changing the RAID Type  

(use the LCD and front interface buttons to complete this step)

WARNING

: Changing RAID levels will erase any data on the drives. 

a.  Disconnect RTX from the computer.
b.  Press the Up button, for the ‘Change RAID Mode’ screen. 
c.  Press the Enter button. 
d.   Press the Down or Up button to select the desired RAID type. The screen will display ‘Will Erase all 

Data.’ If data is backed up press Enter. The new configuration is selected and RTX will reboot. 

5.  Adding a New Disk  

WARNING

: Any data on the new disk will be destroyed when the drive is added to the RAID.

RAID 1:

 In the event of a disk failure or removal for a RAID 1, the RAID will continue to function in a 

degraded state. Add a new disk to RTX-QR to rebuild the RAID. After the new drive has been detected 
RTX-QR will ask to add a new disk. Press the enter button to select yes to add the disk. The disk will be 
added to the RAID and the RAID will begin to rebuild. The LCD screen will display the percent complete 
for the rebuild. You can toggle to the approximate time remaining by pressing enter on the front panel.

RAID is Not a Backup

Because your RTX 2-bay QR  features a redundant RAID mode which protects against a hard drive 
mechanical failure, it is an excellent part of any backup strategy.  However, a RAID is not, in itself, 
a backup strategy.  Many things besides hard drive failure can compromise your data (e.g. malware, 
theft, fire, etc.)  That’s why it’s important to have another copy of your data somewhere else.  Follow 
the 3-2-1 backup rule: your data should exist in three different places on two different storage media 
and at least one of those copies should be maintained offsite.  

If you do not have an effective backup strategy, you may not be able to recover your data, or the cost 
of recovery may be quite expensive. Our warranty does not cover costs associated with data loss (nor 
do the warranties of other hard drive manufacturers).  We know it would be heartbreaking to lose your 
data, so please plan accordingly!

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