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User Maintenance Instructions
This appliance requires little maintenance. It contains no user serviceable parts. Do not
try to repair it yourself. Any servicing requiring disassembly other than cleaning, must be
performed by a qualified appliance repair technician.
1. Be careful not to dent the cooking pot, especially the bottom of it. To work properly
and produce the best cooking results, the cooking pot must fit snugly on top of the
thermostat.
2. DO NOT let loose grains of rice or other food particles fall into the bottom of the base
unit because they might prevent the thermostat from fitting tightly against the bottom of
the cooking pot and cause inadequate cooking.
3. Use the plastic rice paddle or a wooden spoon to stir and remove food from the cooking
pot. NEVER use any metal utensils.
4. Never use abrasive cleansers or scouring pads because they can damage the finish of
both the cooking pot and base unit.
5. Never pour liquid into the base unit or immerse it in water.
Trouble Shooting
ERROR DISPLAY: E2
Description
Solution
Cooking pot is empty and caused dry
boiling
Make sure cooking ingredients are always
placed in the pot before selecting cooking
cycle.
Food particles or foreign material is stuck
between the heating plate and bottom of
the cooking pot
Make sure heating plate is clean and
cooking pot sits flat on it for good surface
contact.
ERROR DISPLAY: E1, E3 or E4
Description
Solution
Control panel sensor loose connection
Unplug unit, let cool down and contact
customer service
If the unit still shows the error message please contact the Customer care for further
instructions.
SO-314491_14651_Crux_20 cup Fuzzy Logic rice cooker_Macy's_IM_R5.indd 23
2017-07-12 9:05 AM