Crystal Vision Indigo 2AE, User Manual

Page 1: ...d Indigo 2SE CoolFlow 2U frames Crystal Vision Ltd Lion Technology Park Station Road East Whittlesford Cambridge CB22 4WL England Tel 44 0 1223 497049 Fax 44 0 1223 497059 sales crystalvision tv www crystalvision tv ...

Page 2: ...etting up and connecting 21 Set up the PC s Local Area Connection 21 Setting Default IP address 22 Recovery Mode 22 4 VisionWeb 24 4 1 VisionWeb Option pages 25 About 26 Hardware ID 26 Configuration Backup Restore Auto restore 27 Configuration Backup Restore Manual restore 28 Configuration Labels 29 Configuration Network 30 Software Upgrade 31 Diagnostics 31 Configuration SNMP 31 4 2 Password prot...

Page 3: ...ings 53 Control Panel keys overview 54 Updating the display 54 Slot numbers 54 Node numbers 55 8 Maintenance 56 Inserting and removing power supplies 56 Replacing the PSU fan 58 Replacing a front panel fan 58 Replacing the mains input fuses 60 9 Troubleshooting 62 Reading front panel LED status 62 PSU relays 63 Frequently asked questions 63 10 Specification 65 11 Appendix 1 66 11 1 Telnet access t...

Page 4: ...SU 75i PSU 150i obsolete 16 06 10 Revision 12 FCC Part 15 warning added to page 6 22 06 11 Revision 13 Removed references to RS422 added frame software v4 6 info and moved old frame software info to Appendix 23 10 13 Revision 14 Added frame software v5 2 and v5 3 info Amalgamated 2AE and 2SE manuals 10 06 16 Revision 15 Configuration Backup Restore Auto restore page changed from 32 slots to 24 slo...

Page 5: ...ptical sensor on the front panel switching the PSU fan on and the front panel fans off The PSU fan only runs when the frame is open If one of the front panel fans should fail or operate too slowly the other front panel fan is automatically switched to full power and an alarm asserted A frame temperature sensor mounted above the top central module position slot 5 also controls fan speed There are t...

Page 6: ... open the frame may not meet electromagnetic compatibility EMC requirements in this condition The Indigo PSUs have a built in processor which communicates with the front panel display processor referred to as a PIC and monitors power rail voltage levels 5 75V and 6 0 V The PSUs also store their own serial number in non volatile memory The panel processor regularly receives status updates from the ...

Page 7: ...Normal operation Change lower PSU Temp Green Red Normal operation Internal temperature too high approx 650C Comms No function Note Serial RS422 control from Statesman or third party applications is no longer supported All connections should be made via Ethernet Crystal Vision AE and SE frames running v4 6 software or later support VisionWeb Statesman Lite ASCII and HTTP JSON control protocols An o...

Page 8: ... have adequate ventilation Installation should be in standard 19 racks with cool air circulation available at the front The left and right ventilation grilles must not be obstructed EMC To comply with EMC regulations the following guidelines should be observed Do not operate this unit for extended periods with the front panel open Do not use the frame unless all the rear connector positions are fi...

Page 9: ...ications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense 2 2 Rack mounting and ventilation The unit must have adequate ventilation Install in standard 19 racks with cool air circulation at the front and with both side ventilation grilles unobstructed Indigo 2AE airflow...

Page 10: ...es Remote 4 GPI lower PSU alarm relay and DC out Refer to pinout tables RS422 in bus RS422 control using CAT5 cabling Refer to pinout tables Ethernet Ethernet control using CAT5 cabling Refer to pinout tables All frame connectors are grouped together behind the PSUs at the rear of the frame Indigo 2AE 2SE rear connectors Connecting mains cables To connect the Indigo 2AE 2SE frame to AC mains proce...

Page 11: ...ic shock if two power supply cords are used plug each power supply cord into separate branch circuits employing separate service grounds Note The fuse holder is part of the mains inlet The mains cable must be disconnected before the fuse can be accessed Replace the fuse only with one of the same type and rating Refer to the Maintenance section of the Troubleshooting guide for more information Indi...

Page 12: ...r older frames Indigo 2AE CPU board Reset switch on side of board Indigo 2SE CoolFlow The CPU board is mounted on the rear of the front panel This PCB was fitted after August 2013 see Appendix 3 for older frames Also on this board is a status Link LED This LED is useful for troubleshooting the network link The link LED will be illuminated whenever the frame is connected to a network Should this LE...

Page 13: ...ture inside the frame goes up 1 down 2 up Quiet mode For use with a lightly loaded frame for low ambient temperature When the frame temperature is below approximately 45 C the panel fan is switched off and the PSU fan runs at minimum speed If the frame temperature goes above 45 C it reverts to normal cooling and goes back to quiet mode when frame temperature falls below 42 C 1 up 2 down Maximum co...

Page 14: ...eby the network settings may be changed See section Control for more information on establishing an Ethernet connection with a frame Reset switch Press this switch to reset the CPU following a software upgrade or when resetting the IP address to its default value 2 6 Connector pin out Remote Control GPI Connections Each frame slot has six connections that are brought out to one or more of the four...

Page 15: ...ction Remote 4 function 1 Slot 5 GPI e Slot 7 GPI e 2 Slot 5 GPI f Slot 7 GPI f 3 Slot 6 GPI a Slot 8 GPI e 4 Slot 6 GPI f Slot 8 GPI f 5 Relay close on fault upper PSU Relay close on fault lower PSU 6 Frame GND Frame GND 7 RX bus RS422 N C 8 TX RS422 o p N C 9 TX RS422 o p N C 10 Slot 2 GPI e Slot 4 GPI e 11 Slot 2 GPI f Slot 4 GPI f 12 Slot 9 GPI e Slot 11 GPI e 13 Slot 9 GPI f Slot 11 GPI f 14 ...

Page 16: ...14 open on fault Remote 2 pin 23 close on fault Remote 2 pin 5 Lower Power Supply Relay Connections Description Pin number relay common Remote 4 pin 14 open on fault Remote 4 pin 23 close on fault Remote 4 pin 5 Note The current though the relay contacts should be limited to a maximum of 200mA RJ45 Ethernet connector Pin number Function 1 TD 2 TD 3 RD 4 and 5 Not used 75 ohm resistor to GND in fra...

Page 17: ...ng signal modules one or more retaining brackets may need to be removed Retaining brackets prevent the modules from being inadvertently removed or from coming out during transit They may also prove useful in OB vehicles when travelling over rough ground Inserting modules To insert a module proceed as follows Remove the two screws holding the bracket adjacent to the slot intended for the module and...

Page 18: ...gnal types and pinouts are given in the documentation supplied with each Crystal Vision video or audio card The Indigo 2AE 2SE frame rear view with EMC covers removed for slots 1 to 4 The rear modules are screwed in place to ensure EMC compliance To access the rear connector motherboard the appropriate EMC covers and retaining screws must be removed Fitting rear connectors To fit a rear connector ...

Page 19: ...SU 160i It is possible to use the older PSU 75i and PSU 150i but it is preferred that these are not mixed in any one frame PSU 160i top view Note Care should be taken if mixing power supply types It is not recommended to combine the PSU 75i with anything other than a second PSU 75i The Indigo power supply modules are not compatible with similar PSUs used in FR2AV and FR1AV frames Monitoring power ...

Page 20: ...atus of the PSUs can also be investigated using VisionWeb control the VisionPanel control panels Statesman Lite PC control as well as the Indigo 2AE integrated control panel as shown in the section Operating the Active Panel Configuring PSUs The number of fitted PSUs must agree with the configuration switch settings see section PSU Configuration Indigo 2AE and 2SE User Manual R1 17 19 27 February ...

Page 21: ...guration and Software Upgrade menus should restricted access be required to these settings Please contact support crystalvision tv for further information including the necessary frame login credentials Ethernet control is provided by the Indigo 2AE and 2SE frame This allows PC control of a large number of Indigo 2AE 2SE series frames over a local area network by VisionWeb Statesman Lite or by Vis...

Page 22: ...e front panel configuration switches and accessing the Network Setup web page with an Internet browser using the frame s default IP address 10 0 0 201 This method should be used if the frame s IP address is unknown see Default IP address Set up the PC s Local Area Connection Set the PC s LAN controller s sub mask usually 255 255 255 0 and its IP address to within the frame s address range e g 10 0...

Page 23: ...o its default IP address 10 0 0 201 by moving configuration switch 6 to down The front panel CPU must now be reset in order for changes in the switch settings to be implemented This can be achieved by either pressing the reset button briefly interrupting the power to the frame or removing the ribbon cable connection to the front panel Care must be taken not to bend any pins in the cable connect as...

Page 24: ...If however configuration switch 6 has been put into the down position with a view to changing the IP address then the user can just select the Network Setup page Enter the desired IP and netmask addresses Enter the gateway address if necessary else leave at 0 0 0 0 Press Set to enter the values then reboot when all fields have been entered If configuration switch 6 is in the down position it will ...

Page 25: ...firmware version and serial number This page will give status information about the frame its power supplies and means to access each card s controls Recommended web browsers include IE10 Google Chrome and Mozilla Firefox VisionWeb Home page Click on any of the slots to access the card s home page which will give the user a full range of controls and status monitoring For example the Safire 3 chro...

Page 26: ...rature 4 1 VisionWeb Frame Options page Click on the circle at the top left of the Home page to open the Options page Click on the house icon to return to the Home page The Options page gives access to other pages that enable adjustment and give information of Network Hardware SNMP settings and diagnostic information Indigo 2AE and 2SE User Manual R1 17 25 27 February 2020 ...

Page 27: ...u to provide this information if there is a problem Note that only frames fitted with Indigo SNMP software are capable of supporting an SNMP interface An SNMP enabled Crystal Vision frame supports SNMP ASCII and HTTP JSON control protocols A non SNMP enabled frame supports ASCII and HTTP JSON control protocols Contact Crystal Vision customer support for protocol details Hardware ID This page gives...

Page 28: ...ion of the frame hardware entered during manufacture CV_HwModLevel indicates modifications to the frame hardware Configuration Backup Restore Auto restore Whenever a card s settings are changed a backup copy in the Frame Controller Processor FCP is automatically updated This feature allows for instance a faulty card to be replaced live and its settings automatically transferred to the replacement ...

Page 29: ...cards in a frame and allocated a unique slot number see section Virtual Cards The FTP Import Export button opens an index to the backup folder showing a list of the backup files that have so far been created Each backup file has a file name with a slot number extension Up to 24 files one per slot including virtual slots will be displayed Clicking on a file will transfer it to the PC s Downloads ar...

Page 30: ... created in a particular slot can be used to restore the settings into any or all slot positions For example if a card has been set up in slot 1 a number of similar cards can be fitted to the frame and the backup file applied to one or all of the cards to set them up the same as the original card The Refresh button will update this list The FTP Import Export button opens a window to the import fol...

Page 31: ...g up the Network Setup page If the installation includes more than one Indigo frame then the IP address may need changing as all frames need a unique IP address Enter the new IP address in the Primary IP address edit box and click on Set In the example below the IP address will be changed to 10 0 0 205 from its default value The Primary Netmask address can also be changed on this page if required ...

Page 32: ...struction from Crystal Vision or its representatives VisionWeb Software Upgrade page Diagnostics The Diagnostics link opens a page which will help Crystal Vision diagnose any faults encountered with your system Crystal Vision may ask you to supply this information by copying and pasting part or all of the data VisionWeb Diagnostics page Configuration SNMP Access this window by clicking the link on...

Page 33: ...al SNMP licence must be purchased to enable control and monitoring via SNMP The full list of available XML commands is contained within the Schema Definition document CrystalVision xsd available from Crystal Vision Indigo SNMP configuration page The SNMP agent can also be accessed via FTP see section File Structure for more details Management information base MIB As is normal for an SNMP manager s...

Page 34: ...howing identifiers The frame variables monitored by the FrameMon MIB are Name Function Syntax Value Slot Frame s virtual slot number INTEGER 0 31 1 1 2 16 isTempOk Frame temperature OK INTEGER 1 NO 2 TRUE isPSUFanOk Frame s PSU fan OK INTEGER 1 NO 2 TRUE isFrontFanOk Frame s front panel fan OK INTEGER 1 NO 2 TRUE isDoor Closed Frame s front panel closed INTEGER 1 NO 2 TRUE detectedFrameType Type o...

Page 35: ...xample removing an input may typically trigger eight traps It will then be down to the SNMP manager to sort these into a hierarchical order or mask as necessary Example of a trap received by the SNMP manager Filters Any status or control value change can potentially send a trap but these can be filtered by information in the configuration file The following extract from the MIB tree shows two even...

Page 36: ...d slots The default state is no active passwords When setting up a user you will be able to limit the slots that have full read write access If no access list is specified all slots will be read write To add a new user Pick the user name and password say Crystal and Vision Generate the encrypted password information as an MD5 text string This can be obtained from http onlinemd5 com or similar site...

Page 37: ...nabled the new line will be Crystal 99A0628D9F7179C032E0CF59EFBC0FAD rw 1 6 13 Note Any user who has restricted access to slots with the rw option will not have access to the frame Options page via the cog Note The symbol indicates that the rest of the line is comment Editing the passwd html page in Notepad Exit and save changes Copy the file back to the frame replacing the original version Reboot...

Page 38: ...se HTTP Basic Access Authentication is a standard system that works with web browsers The browser generally stores the password information while the session is open although it may time out after a long period of inactivity That is a browser characteristic not controlled by the frame and if users want to prevent unauthorised access they should close the browser window not just the tab when they w...

Page 39: ...d Area of the CV website http www crystalvision tv support registeredarea registeredarea html or from customer support 4 The virtual card template file 5 3 Summary of what you have to do 1 Decide what controls you want on your virtual card and how you want them grouped 2 Get the XML files for the source cards from the website 3 Pick a virtual slot number for the virtual card Make a copy of the tem...

Page 40: ...ogo generator followed by a section of the XML file specific to that control After that is a screen grab of the Genlock Source control of a SYNNER 310 synchroniser with its associated XML file detail In the following example we will create a simple virtual card that contains a single control only from these two cards Indigo 2AE and 2SE User Manual R1 17 39 27 February 2020 ...

Page 41: ...Crystal Vision Virtual Cards MultiLogo Playmode control XML detail Indigo 2AE and 2SE User Manual R1 17 40 27 February 2020 ...

Page 42: ...and the unique identifier no spaces allowed Use the filename structure SlotID CardDescription xml In this example we will use slot 18 and the name VirtualCardTest by renaming the file 18 VirtualCardTest xml This file will appear in slot 18 2 02 when the file is copied into a frame Edit the template file Each Crystal Vision card type is given a reference ID number The range 900 999 is reserved for ...

Page 43: ...roups of controls but typically different levels of controlgroup entries might appear as follows card header section controlgroup this level appears as a new tab controlgroup this level appears as an accordion controlgroup this level appears as a sub accordion controlgroup could have more sub accordions in here controlgroup could have more accordions here controlgroup could have more tabs in here ...

Page 44: ...inciple you can have SNMP control of a virtual card but SNMP control of a user created virtual card does not make much sense and the file is smaller and simpler without it Change the controlid to match the number put into the id in step 1 Add a redirect section defined by the tags redirect redirect The redirect section tells the frame which slot the real control is in and what its control number i...

Page 45: ...ows The original control id has been replaced with 10 and re directed to slot 4 control 170 Otherwise the XML code for the MultiLogo Play Mode control is the same The control has been included as the only control in the group MultiLogo Repeating this process for the additional control from the SYNNER 310 in slot 6 Indigo 2AE and 2SE User Manual R1 17 44 27 February 2020 ...

Page 46: ...he Crystal Vision schema file CrystalVision xsd The preferred Oxygen XML editor does this automatically The schema file is included with the XML files download from the Registered Area on the Crystal Vision website Transfer the file to the frame Once you have got the controls you want you need to transfer the xml file to the virtualcard directory in the frame Follow the instructions in section Fil...

Page 47: ...rrect nesting of the XML control definitions within the hierarchy The hierarchy of the controlgroup entries was created like this controlgroup controlgroup control controlgroup name Control name controlgroup name MultiLogo name control id 10 id label Play Mode label control controlgroup controlgroup name Synner310 name control id 11 id label Genlock Source label control controlgroup controlgroup M...

Page 48: ...dding a third level of controlgroup entries like this controlgroup controlgroup controlgroup control controlgroup name Control name controlgroup name MultiLogo nam e controlgroup name Animation na me control id 10 id label Play Mode label control controlgroup controlgroup controlgroup name Synner310 na me controlgroup name Reference nam e control id 11 id label Genlock Source label control control...

Page 49: ...Vision Virtual Cards It will produce the following with a single tab Control but with two groups that open when selected to reveal the included controls Indigo 2AE and 2SE User Manual R1 17 48 27 February 2020 ...

Page 50: ...s a frame via FTP with Internet Explorer type ftp followed by the frame s IP address i e ftp 10 0 0 205 Files can be copied to and from a PC folder via FTP Typical FTP file structure as viewed by Internet Explorer Folder or file Function backup Contains each slot s automatic backup files bin No user content definition No user content etc Contains files for password protection gato No user content ...

Page 51: ...number These files are stored in a folder backup which is accessible by FTP Typical contents of backup folder showing settings for slots 4 and 6 If the Auto Restore option is enabled then these files are automatically resent to the card in the slot on power up reset and when a card is re inserted With an FTP connection from a PC it is possible to copy these files rename them if necessary to make t...

Page 52: ...hen copying any settings via FTP the frame will require a reboot in order for the new settings to take effect 6 3 Frame The frame automatically creates a backup file whenever its configuration is changed such as network or slot labelling The backup file for the frame is in the root directory and is labelled settings Indigoframe 1004 xml The filename may change according to the firmware fitted but ...

Page 53: ... illuminate briefly Once the panel has completed its power up and configuration sequence the panel will enter its status mode and display the current software version and frame IP address Status menu showing current software version and IP address Selecting a module To continue with control panel operation or configuration press the DEVICE key once The control panel will display the name of the ca...

Page 54: ...tion of its menu structure Changing the Network Settings Pressing Asterisk will open the Configuration Network home page where network settings can be modified Example of the Network Setup home page The home page shows the current IP Address and pressing ENTER will allow the address to be modified The part of the address to be changed is bracketed Rotate the shaft control to scroll through to the ...

Page 55: ...e Rotary control shaft encoder used to select sub menus or variable data See individual board handbooks for detailed menu structure Updating the display The values displayed on an active front control panel are only updated when an adjustment is made and when changing menu level If changes occur through the use of card edge controls or other remote control the text displayed on the active front co...

Page 56: ...ost Crystal Vision cards have their unique card location address assigned automatically older cards and frames use a node switch on each card In all of the current frames this node switch should be set to zero factory default For compatibility reasons the Home menu for each module may display the module s node number one less than its location or slot number Further details of control panel operat...

Page 57: ...possible power down the frame Pull down the front panel using the black knobs at either side of the panel Release the two captive screws to the left of the PSU fan Remove the fan assembly by applying sideways pressure on the fan assembly outwards and towards the right hand frame side Note Take care not to damage the panel ribbon cable when removing the fan assembly Once the fan assembly has been p...

Page 58: ...e PSU to the frame guide rails it may help to turn the lower PSU handle fully outwards to clear the panel hinge Carefully push the PSU all the way into its socket Notes PSU modules should only fit into the PSU slots behind the PSU fan assembly Do not attempt to fit a PSU into a video or audio module slot Check that the 2 1 switch behind the control panel is set correctly for the number of PSUs ins...

Page 59: ...s on the fan Remove the finger guard and fan by unscrewing the four retaining screws Replace the fan with a Crystal Vision supplied replacement part to ensure adequate cooling and continued fire protection Be sure to refit finger guards on the outer side of the mounting plate assembly Plug in the three way connector from the new fan Replace the PSU fan assembly as shown in the preceding section Re...

Page 60: ... plate which is on the front panel Remove the fan and finger guard completely Replace the fan with a Crystal Vision supplied replacement part to ensure adequate cooling and continued fire protection Be sure to fit the finger guards on the outer side of the fan Reconnect the three way connector which is attached to three wires on the fan on to the front panel PCB connector labelled FAN Close the fr...

Page 61: ...e accessed when the power cord is disconnected The sequence is as follows Disconnect ALL the power cords one or two depending on configuration from the rear of the frame Using a flat bladed screwdriver or similar tool gently lever out the fuse drawer from the relevant IEC connector using the tab visible at the bottom of the connector depression Remove the defective fuse and replace with either the...

Page 62: ...e blows repeatedly this indicates a fault either in the associated power supply module or elsewhere Return the frame and or power supply to the manufacturer or dealer for repair Note Replace the fuse only with one of the same type and rating 5A 250V time delay Indigo 2AE and 2SE User Manual R1 17 61 27 February 2020 ...

Page 63: ...igo 2AE LEDs Indigo 2SE LEDs The following LED status indications may be seen LED Colour Notes Front Fan s Unlit Green Red Door open Normal operation Change the panel fan PSU Fan Unlit Green Red Door closed and fan idle Door open and fan operational Change PSU fan Upper PSU Unlit Green Red No upper PSU detected Normal operation Change upper PSU Indigo 2AE and 2SE User Manual R1 17 62 27 February 2...

Page 64: ...out to the remote connectors This relay is under frame control and will change state whenever a frame fault is present Note If the frame is fitted with two PSUs the frame will control both relays simultaneously These contacts can be used to operate external indicators as desired Note In certain circumstances there may be a delay of several seconds between the first relay and any other relay s stat...

Page 65: ...control panel fans are plugged in correctly Try replacing the fan s What should I do if the UPPER or LOWER PSU LED is red Check that the mains cord is connected to the PSU indicating the fault Try replacing the appropriate PSU Why does the LOWER PSU LED flash from green to off This will occur if two PSUs are fitted when the 2 1 PSU switch at the rear of the front panel is set for only one PSU Move...

Page 66: ...odule control Remote options Six control lines per module Assigned on module e g GPI or RS422 RS232 Contact open closure for any power supply or frame fault condition supply out of range or failure fan too slow or fail overheat RS485 loop system for front panel to all modules and rear connection rear connection by way of 26 pin high density D Type connector and RJ45 connector Second serial port av...

Page 67: ...ng on Start and typing telnet into the search programs and files box Hit return Open a telnet connection with the frame by typing open xxx xxx xxx xxx but replace xxx xxx xxx xxx with the IP address of the relevant frame You should get a BusyBox message and a root prompt Type touch tmp please exit to halt the card application Type reboot and hit return to reboot the frame or card You should get a ...

Page 68: ...a network port hub uses a straight CAT5 cable To access the internal web page set the frame to the default IP address by setting the default IP address switch DIP4 to down Open up your PC web browser and set its search to http 10 0 0 201 and select go to This is the default IP address the sub mask being 255 255 255 0 After a dialogue box has briefly appeared the Indigo main status page will be dis...

Page 69: ... server and then accessing an internal web page Any software upgrades can also be downloaded to the frame via this web page From this web page you are able then to change the IP address manually or automatically if DHCP is available A frame serial number may also be entered To reset the IP address from the status page select the Network link A new page will open allowing entry of the required IP a...

Page 70: ...had a serial number entered during manufacture this will be the front panel serial number This serial number can be freely overwritten with any series of numbers within the specified range The electronic serial number consists of three groups of numbers These groups must only contain digits with no gaps and must fall into the range of 0 127 An example would be 0 0 0 or 127 127 127 From the Status ...

Page 71: ... Once a serial number has been successfully entered a confirmation dialogue is displayed The Status page will also echo the new serial number Serial number successfully added Naming As well as having a discrete IP address it can be useful to give a frame its own unique name perhaps to reflect its location The naming tab allows this with up to 20 characters and no spaces Naming the frame Indigo 2AE...

Page 72: ...ntify a particular host in various forms of electronic communication such as the World Wide Web e mail or Usenet The hostname tab enables such a name to be entered Hostname window Reset The reset button allows the frame front panel to be rebooted remotely which is required when the IP address is changed Reset window Note Restart only affects the front panel and not any other cards within the frame...

Page 73: ...systems These SNMP traps can then be used to trigger alarms for example say when a signal has been removed video standard changed or any of the many monitored status variables changed Note It will be necessary to import the frame MIB into the SNMP manager See the manager instructions if necessary to accomplish this Management information base MIB As is normal for an SNMP manager system each board ...

Page 74: ...ager Note The SNMP monitor allows for two frames to be connected as a frame pair The second frame will be reported as Unknown when not present The frame variables monitored are Name Value Name Value Frame Present 1 Frame PIC found not found PSU Present 1 Found not yet found Frame Present 2 Frame PIC found not found PSU Present 2 Found not yet found Frame Type 1 Reserved unknown PSU Present 3 Found...

Page 75: ... will then be down to the SNMP manager to sort these into a hierarchical order or mask as necessary Example of a trap received by the SNMP manager Downloading licences The Indigo 2AE frame is pre installed with an SNMP manager which will require a licence to be downloaded and installed The licence is available by email from Crystal Vision s customer support To obtain a licence the frame s MAC addr...

Page 76: ...gned 12 3 SNMP Quick Start Guide Introduction This should provide the information you need to set up and check a Crystal Vision frame for operation with an SNMP manager Frame Setup The frame must have a licence for SNMP operation for it to respond properly to SNMP requests This can be checked by looking at the frame web page Look at the frame IP address using a web browser You should see a page li...

Page 77: ...ss to which you want it to send unprompted SNMP messages traps On the web page shown above select the SNMP tab SNMP page The SNMP Agent in the frame is highly configurable However the default settings are correct for most systems and it is likely that only the trapsink address needs to be changed Click and drag to select the trapsink IP address and type in the IP address of the SNMP manager being ...

Page 78: ... SNMP Manager or MIB browser to the frame IP address and performing an SNMP walk of the private section of the Object ID tree See below for a screen shot of a successful walk in this case of a now obsolete 4U frame containing two boards If you do not see something similar to this then the frame may need to be reset to activate the SNMP licence The frame will report the presence of the licence even...

Page 79: ...rame Note that if the frame has been set to DHCP it may come back at a different IP address The frame should now be set up to respond to SNMP requests and send traps to the desired IP address Sending traps to multiple addresses To send traps to multiple addresses define multiple trapsinks in the config file Indigo 2AE and 2SE User Manual R1 17 78 27 February 2020 ...

Page 80: ...ble click it to run The following popup box will appear Note This is a generic tool used for updating both cards and frames Click Refresh list button and wait whilst the network is scanned Once done then select the frame for upgrading from the Board to talk to drop down list by IP address or name If not already selected select the Board Updater tab and click on the Browse button Navigate to the fo...

Page 81: ...frame This can be achieved by cycling the mains supply to the frame or if not convenient carefully removing the ribbon cable connector from the front panel PCB Note Take great care when reinserting the front panel ribbon cable that none of the pins in the PCB connector become bent or misaligned Indigo 2AE and 2SE User Manual R1 17 80 27 February 2020 ...

Page 82: ...dge switches and LEDs Indigo 2SE older board top edge switches and LEDs 13 2 Configuration Switches Piano switch Lever Function Notes 1 Fan Normally up best cooling down quieter running 2 Fan Normally up auto down front panel fans full speed 3 Debug Normally up no user function 4 Default IP address Normally up down sets IP address to default 10 0 0 201 Selecting the Cooling Mode Switches 1 and 2 o...

Page 83: ... with an ambient temperature of 40 C Warning Although it is possible to operate the frame with the front panel open the frame may not meet electromagnetic compatibility EMC requirements in this condition Terminating the RS422 Statesman chain The RS422 communication chain was used by older pre Ethernet enabled frames and is no longer supported by Crystal Vision A frame should be terminated when it ...

Page 84: ...ion Description Data Flashing This LED will flash to indicate activity Link Normally lit This LED will be lit whenever the frame is connected to an Ethernet network Lower Upper slot range The slot address range switch was used when two frames were paired together to make one large frame with 24 slots As this practice is no longer used the switch should be left in the Lower left position Configurin...