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Page 12 of 15 

 

Troubleshooting 

 

PRESSURE DROP 

 

Sediment pre-filter clogged 

o

 

Replace filter 

 
HIGH BACTERIA COUNT 

 

Check if quartz sleeve stained or dirty 

o

 

Clean quartz sleeve 

 

Check feed water quality 

o

 

Test source water to ensure water quality still within allowable limits 

 

Possible finer sediment in source water than pre-filter capability  

o

 

Test source water for turbidity – may need better pre-filtration 

 
HEATED PRODUCT WATER 

 

Infrequent use of water 

o

 

Run water until it returns to ambient temperature 

 
CLOUDY WATER 

 

Air in lines 

o

 

Run water until air is purged 

 
UNIT LEAKING WATER 

 

Check inlet/outlet fittings correctly installed 

 

Check quartz sleeve o-ring properly fitted. 

o

 

Replace if damaged 

o

 

Clean if dirty 

 
LAMP NOT TURNING ON 

 

Check light on ballast 

o

 

Red means lamp and/or ballast has failed.  Replace lamp and check.  If still 
not working, replace ballast as well. 

 

Check lamp connection 

 
 
 
 
 

 

Summary of Contents for 12 GPM

Page 1: ...ET STERILISER WITH HOUR COUNTER INSTALLATION MAINTENANCE BOOKLET Crystal Clear Purification Systems Pty Ltd 81 Torrens Road BROMPTON SA 5007 Australia t 08 8340 4344 e cc crystalclearaustralia com w w...

Page 2: ...to avoid possible electric shocks DO NOT attempt to repair the system yourself Contact an authorized service facility for service 5 DO NOT operate the system if it has a damaged cord or plug if it is...

Page 3: ...t does not reduce sediments which effects the efficiency of the UV lamp Water Quality Parameters Water quality is extremely important for the performance of your UV system The following levels are rec...

Page 4: ...Page 4 of 15 Components Checklist Stainless Steel Vessel Quartz Sleeve 39W Lamp O Ring x2 Ballast pre installed in case...

Page 5: ...al with the lamp connector on top This is to prevent water damage from occurring on the lamp pins and connector The ballast should be mounted horizontally either above or beside the chamber to prevent...

Page 6: ...distributed on both ends Slide on o rings then secure sleeve with nuts DO NOT OVERTIGHTEN as this could damage the sleeve and or o ring Make sure water supply is turned off Connect fittings fittings...

Page 7: ...n the lamp Place the cover over the end of the UV unit Connect the unit to a power source turn water supply on and switch on the power CHECK FOR LEAKS The light on the ballast should come on and turn...

Page 8: ...Page 8 of 15...

Page 9: ...Page 9 of 15 Wiring Diagram...

Page 10: ...s and disconnect inlet and outlet elbows from chamber Tip the unit and drain as much water as possible into a bucket Remove end cover from chamber disconnect wire 4 pin plug from lamp and carefully re...

Page 11: ...el to water supply but do not turn power on Open water supply and faucet and allow unit to flush until water no longer suds System Limitations AquaPro UV systems are designed to operate continuously a...

Page 12: ...est source water for turbidity may need better pre filtration HEATED PRODUCT WATER Infrequent use of water o Run water until it returns to ambient temperature CLOUDY WATER Air in lines o Run water unt...

Page 13: ...our 24 hours of delivery A copy of the original invoice must be presented for any Warranty claim as proof of purchase The faulty item must be returned to Crystal Clear if such a request is made This l...

Page 14: ...Replaced Filters changed Yes Replace next service Next Service Due ____ ____ ____ 3rd Service ____ ____ ____ Serviced By ________________________ Lamp changed Yes No Quartz sleeve condition OK Cleaned...

Page 15: ...Page 15 of 15 Notes...

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