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7.Heater does not
provide heat when
turned on.

1.

Thermal switch has been

tripped.

2.

Wiring is loose.

3.

Heater is defective.

1.Turn unit off and unplug unit
for 10 minutes. Plug back in and
turn unit on. If plug cannot be
reached, follow directions for
tripped circuit breaker.
2.Disconnect from power source
and inspect wiring for loose
connections and repair or
replace if necessary.
3.Replace heater.

CAUTION:

To remove the glass, you will notice two screws on front both sides (right and left) of the

fireplace. Once the screws are removed, slide the glass up and away from the fireplace. Once the
bottom frame plate is removed, you will notice one flame motor on right side where the rod should be
in place with the rubber plugs.

Please remember to always have the unit disconnected prior to any work, always lay glass as well
as the unit on a towel or other material not to damage parts/frame.

This entire process should not take longer than 20-30 minutes.

Summary of Contents for BG-36B

Page 1: ...SED ELECTRIC FIREPLACE FRONT VENT WITH REMOTE CONTROL ORANGE FLAME COLOR AC 120V 60Hz 1500W IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to install or use this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage ...

Page 2: ...to the equipment WARNING Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death IMPORTANT INSTRUCTIONS Quick Reference Guide Fireplace Installation Wiring Diagram Hard wire Installation 3 4 5 6 8 9 Wiring 9 Front Glass Removal Installation 10 Wall Mount Installation 11 12 Framing Fully Recessed Installation 14 Partially recessed i...

Page 3: ...valids and whenever the unit is left operating and unattended Young children should be supervised to ensure that they do not play with the appliance The appliance is not intended for use by young children or infirm persons without supervision Do no operate any heater after it malfunctions Disconnect power at service panel and have heater inspected by a reputable electrician before reusing If the s...

Page 4: ... heaters directly into a wall outlet receptacle Never use with an extension cord or relocatable power tap outlet power strip Do not burn wood or other materials in the electric fireplace Do not strike the fireplace glass Always use a certified electrician should new circuits or outlets be required Always use properly grounded fused and polarized outlets Disconnect all power supply before performin...

Page 5: ...MOTE CONTROL ORANGE FLAME COLOR 36 91 5cm 21 46 54 4cm 5 51 14cm 32 48 82 5cm BG 50B 50 L WALL MOUNT RECESSED ELECTRIC FIREPLACE FRONT VENT WITH REMOTE CONTROL ORANGE FLAME COLOR 50 128cm 21 46 54 4cm 5 51 14cm 46 85 119cm PRODUCT DIMENSIONS Model Number Description E F G BG 36B 36 L WALL MOUNT RECESSED ELECTRIC FIREPLACE FRONT VENT WITH REMOTE CONTROL ORANGE FLAME COLOR 20 51 52 1cm 12 30 5cm 30 ...

Page 6: ...ay exceed the current rating of the circuit breaker WARNING Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure that the power cord is stored or secured to avoid tripping or snagging to reduce the risk of fire electric shock o injury topersons Construction and electrical outlet wiring must comply with local building codes and other applicable regulations...

Page 7: ... floor Top 11 8 300mm to mantel Sides 0 can go to the edge of the wall Top 11 8 300mm to ceiling Back 0 Top 25 635mm to TV MINIMUM MANTEL TV CLEARANCES WARNING WHEN USING PAINT OR LACQUER TO FINISH THE MANTEL THE PAINT OR LACQUER MUST BE HEAT RESISTANT TO PREVENT DISCOLOURATION 11 8 300mm 0 0 0 Wall Floor 25 635mm ...

Page 8: ...n convenience Hard wiring the fireplace is also an option for any installation WARNING Do not attempt to wire your own new outlets or circuits Toreduce the risk of fire electric shock or injury persons always usea licensed electrician WARNING Ensure that the power cut off at the service panel until installation is complete BG 36 50B ...

Page 9: ...RICAL CODE in the United States A Remove the cover plate from the right side B Remove the wire connectors from the power bottom of the appliance by removing the three screws as shown above cord The power cord may be discarded C Take the new cover plate supplied in the hardware bag Punch out the 7 8 22 2mm hole and install a box connector through into the junction box Snap the box connector clamp o...

Page 10: ... to prevent it from falling remove the two screws 1 per side from the side of the appliance Fig 4 1 Set the screws aside B Carefully lift the front glass up and away from the appliance Fig 4 2 and 4 3 Place it face down on a soft non abrasive surface C Reverse these steps to install the front glass 1 2 Fig 4 3 ...

Page 11: ...n C Have two people hold the appliance against the wall to determine the final location D Place appliance face down on a soft non abrasive surface Remove the bracket from the back of the appliance by removing the screws Fig 5 1 Set the bracket aside and discard the screws E Mark out location then mount the bracket onto the wall using screws supplied This bracket MUST have the hooks facing upward an...

Page 12: ...ance up and insert the hooks on the bracket into the slots on the back of the appliance Fig 5 3 G Check the appliance for stability ensuring that the bracket will not pull free from the wall H Install media see media installation section You must complete this step before moving onto the next step I Re install the front glass ...

Page 13: ...ll ensure clearance to combustibles is maintained A Select a location that is not prone to moisture and is located at least 36 94 1cm away from combustible materials such as curtain drapes furniture bedding paper etc B Measure the appliance and create a rough in frame with electrical see below framing C Remove the front glass see front glass removal installation section D Hold the appliance up to ...

Page 14: ...and complete hard wiring see hard wiring installation section B Insert the appliance into the rough in frame and then secure it by installing 6 screws supplied through the side flanges Fig 5 4 C Install media see media installation section You must complete this step before moving onto the next step D Re install the front glass ...

Page 15: ...5 5 B Remove the power cord and complete hard wiring see hard wiring installation section C Insert the appliance as far into the rough in frame as possible desired and then secure it by installing 4 screws supplied through the metal brackets Fig 5 6 D Install media see media ember installation section You must complete this step before moving onto the next step E Re install the front glass ...

Page 16: ... log set designated space Figure 6 1 C To use crystals Crystals media may have a fine oil residue that needs to be cleaned prior to installation Clean the them with mild dish soap drain rinse thoroughly and dry before placing into the tray D Place the plastic tray to the fireplace designed place then carefully place crystal ember into the bottom tray on the front of the appliance as illustrated Ap...

Page 17: ...Remote Control Operation BUTTON FUNCTION ACTION INDICATION POWER ON Enables control panel functions and remote control Turns on flame effect OFF Disables control panel functions and remote control Turns off flame effect 1 Press once Indicator light turns on Power turns on All functions enabled 2 Press again Flame effect turns off Unit goes to standby All functions turn off TIMER TIMER button Contr...

Page 18: ...be locked or unlocked by holding the Heater button for 5 seconds 1 Press once Indicator lightsup Fan blows cool air for 10 seconds 750W heater turns on and blows warm air 2 Press again Indicator lightsup 1500W heater turns on and blows hot air 3 Press again Heaters turn off The fan blows cool air for 10 seconds to allow heater to cool down then turns off NOTICE When the heater is first turned on a...

Page 19: ...ectly secured e g that the screw or other mechanical fastener is tightened Do not use if compartment is not secure 4 Dispose of used button batteries immediately and safely Flat batteries can still be dangerous 5 Tell others about the risk associated with button batteries and how to keep their children safe note The remote control has a removable plastic tab to prolong the battery life while shipp...

Page 20: ...ently with a slightly damp cloth and a mild solution of dish soap and warm water NEVER use abrasive cleansers liquid sprays or any cleaner that could scratch the surface Maintenance Risk of electric shock DO NOT OPEN any panels No user serviceable parts inside ALWAYS turn the heater OFF and unplug the power cord from the outlet before cleaning performing maintenance or moving this fireplace Failur...

Page 21: ...t are holding the bottom frame plate and placing the flame rod back into place 3 Flame is not visible 1 Wiring is loose 1 Disconnect from power source and inspect wiring for loose connections and repair or replace if necessary 2 Push the flame button to high 3 Replace with a new LED strip 4 Log set and or is not glowing 5 Remote control does not work 6 Fireplace will not come on when switch is fli...

Page 22: ...essary 3 Replace heater CAUTION To remove the glass you will notice two screws on front both sides right and left of the fireplace Once the screws are removed slide the glass up and away from the fireplace Once the bottom frame plate is removed you will notice one flame motor on right side where the rod should be in place with the rubber plugs Please remember to always have the unit disconnected p...

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