Chapter 1: Manual Overview and Support Services
Customer Support Services
PowerStation RS Monitor User Guide
7
Technical Support
Products
Our Technical Support Products department provides service in
two areas: training and consulting. CTC offers training on all our
products, either at CTC in our state-of-the-art training center or at
your site. You can learn how to write custom interfaces; develop
specialized applications; and implement your complete, operator
interface application. You can contact the Training Coordinator by
phone at 1-800-233-3329 or by email at training@ctcusa.com.
CTC offers consulting services through our Professional
Consulting Services (PCS) group. Our PCS group can build your
application from the ground up by writing custom communica-
tions drivers or by designing special modules to perform functions
unique to your application. Our team of specialists is flexible, so
they can create a project development schedule that meets your
needs. You can contact the PCS Coordinator by phone at 1-800-
233-3329 or by email at pcs@ctcusa.com.
Product Support
Program
The Product Support Program is designed to keep you up-to-date
with current versions of CTC software. The PSP consists of a
renewable, one-year membership that provides you with free
upgrades, utilities, automatic notification of software updates, and
other valuable tools for Interact or Machine Logic. Single-user,
site, and corporate licenses are available. The PSP is an easy, cost-
effective way to receive the most recent CTC software and associ-
ated utilities. You can contact the PSP Coordinator by phone at 1-
800-233-3329 or by email at psp@ctcusa.com.
