CTI Products, Inc. SLM SiteLync
TM
User Guide
Standard Limited Hardware Warranty
LIMITED WARRANTY. Equipment manufactured by CTI Products, Inc. is warranted to be free from
defects in material and workmanship for a period of ONE (1) YEAR from date of shipment to original
purchaser. Under this warranty, our obligation is limited to repairing or replacing any equipment proved to
be defective by our inspection within one year of sale to the original purchaser. This warranty shall not
apply to equipment which has been repaired outside our plant in any way, so as to, in the judgment of CTI
Products, Inc. affect its stability or reliability, nor which has been operated in a manner exceeding its
specifications, nor which has been altered, defaced, or damaged by lightning.
CUSTOMER REMEDIES. In the event of a defect, malfunction, or failure to conform to specifications
established by the seller during the period shown, the customer shall call CTI Products, Inc. to obtain a
Return Authorization Number and return the product or module, shipping and insurance prepaid. CTI
Products, Inc., will then at its option, either repair or replace the product or module and return it, shipping
prepaid, or refund the purchase price thereof. On-site labor at the purchaser's location is not included in
this warranty.
EQUIPMENT NOT MANUFACTURED BY CTI Products, Inc. Equipment not manufactured by CTI
Products, Inc. is excluded from this warranty, but is subject to the warranty provided by its manufacturer, a
copy of which will be supplied to you upon specific written request.
NO OTHER WARRANTIES. The foregoing constitutes the sole and exclusive remedy of the buyer and
exclusive liability of CTI Products, Inc., AND IS IN LIEU OF ANY AND ALL OTHER WARRANTIES
EXPRESSED OR IMPLIED OR STATUTORY AS TO MERCHANTABILITY, FITNESS FOR
PURPOSE SOLD, DESCRIPTION, QUALITY, PRODUCTIVENESS OR ANY OTHER MATTER.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES. WITHOUT LIMITING THE FOREGOING,
IN NO EVENT SHALL CTI PRODUCTS, INC. OR ITS SUPPLIERS BE LIABLE FOR ANY
DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS) ARISING
OUT OF THE USE OF OR INABILITY TO USE CTI PRODUCTS, INC. EQUIPMENT BY
PURCHASER OR OTHER THIRD PARTY, WHETHER UNDER THEORY OF CONTRACT, TORT
(INCLUDING NEGLIGENCE), INDEMNITY, PRODUCT LIABILITY OR OTHERWISE, EVEN IF CTI
PRODUCTS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.
IN NO EVENT SHALL CTI PRODUCTS, INC.’S, LIABILITY EXCEED THE TOTAL AMOUNT PAID
BY PURCHASER FOR THE EQUIPMENT GIVING RISE TO SUCH LIABILITY.
Location:
CTI Products, Inc
1211 West Sharon Road
Cincinnati, OH 45240 USA
Phone: +1.513.595.5900
Fax: +1.513.595.5983
Web:
www.ctiproducts.com
E-mail, Sales:
info@ctiproducts.com
Technical Support:
lwsupport@ctiproducts.com
