TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM POSSIBLE
CAUSE SOLUTION
Nothing works.
Power cord is loose, defective or
not plugged in.
A.C. line fuse blown.
Inspect the cord to find the
problem.
Find the cause of the electrical
short and correct.
Power switch on, printer
is on, no display.
PLC is off.
Cables are not plugged in on PLC
or display.
Check power supply.
Make sure cables are plugged
in.
Power switch on, display
is lit and working;
printer not on.
Printer turned off.
Power cord going to the printer is
disconnected.
Turn the printer on.
Inside the applicator, plug the
printer power cord in.
Label liner breaking.
Labels are not threaded correctly.
Unwind/rewind disks or guide
collar not aligned with printer.
Adhesive build-up.
Label jammed in printer.
Bad roll of labels.
Re-thread labels.
Adjust disks and collars so the
labels flow through the printer.
Clean as necessary.
Clear jam.
Replace label roll.
Labels are not
consistently stopping on
label pad.
Vacuum pump not working.
Too little or too much vacuum.
Air assist too high or too low.
Tamp pad not positioned correctly
to the peel edge.
Air assist tube not positioned
correctly.
Adhesive build-up on the pad.
Clean or replace pump.
Adjust vacuum pressure.
Adjust air pressure.
Check with the applicator setup
section on how to position the
label pad.
Adjust the position of the air
assist tube.
Clean label pad.
11-1
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