Troubleshooting
5
14
Problem
Cause
Remedy
Engine fails to start
1. Choke not in CHOKE position.
2. Spark plug wire disconnected.
3. Fuel tank empty or stale fuel.
4. Engine not primed.
5. Faulty spark plug.
6. Safety key not in switch.
7. Extension cord not connected (when using
electric start button, on models equipped)
1. Move choke to CHOKE position.
2. Connect wire to spark plug.
3. Fill tank with clean, fresh fuel.
4. Prime engine as instructed in Engine Manual.
5. Clean, adjust gap or replace.
6. Insert safety key fully into switch.
7. Connect one end of extension cord to electric starter outlet
and other end to a three-prong 120V, grounded, AC outlet.
Engine running erratically/
inconsistent RPM (hunting or
surging)
1. Engine running on CHOKE.
2. Stale fuel.
3. Water or dirt in fuel system.
4. Carburetor out of adjustment.
5. Engine over-governed.
1. Move choke lever to RUN position.
2. Fill tank with clean, fresh fuel.
3. Drain fuel tank. Refill with fresh fuel.
4. Contact an authorized Service Center.
5. Contact an authorized Service Center.
Engine overheats
1. Engine oil level low.
1. Fill engine with proper amount of engine oil.
Excessive vibration
1. Loose parts or damaged auger.
1. Stop engine immediately and disconnect spark plug wire.
Tighten all bolts and nuts. If vibration continues, have unit
serviced by an authorized Service Center.
Unit fails to propel itself
1. Drive control cable in need of adjustment.
2. Drive belt loose or damaged.
3. Friction wheel worn.
4. Drive tracks in need of adjustment.
1. Adjust drive control cable. Refer to Service section.
2. Replace drive belt. Refer to Service section.
3. Replace friction wheel. Refer to Service section.
4. Contact an authorized service center.
Unit fails to discharge snow
1. Chute assembly clogged.
2. Foreign object lodged in auger.
3. Auger control cable in need of adjustment.
4. Auger belt loose or damaged.
5. Shear pin(s) sheared.
1. Stop engine immediately and disconnect spark plug wire. See
Engine Operator’s Manual. Clean chute assembly and inside
of auger housing with clean-out tool. Refer to Cleaning a
Clogged Chute, in the Controls & Operation section.
2. Stop engine immediately and disconnect spark plug wire.
See Engine Operator’s Manual. Remove object from auger
with clean-out tool. Refer to Cleaning a Clogged Chute, in the
Controls & Operation section.
3. Refer to Auger Control Test in the Assembly and Set-Up
section.
4. Refer to Auger Belt Replacement iin the Service section.
5. Replace with new shear pin(s). Refer to Controls & Operation
section.
Chute fails to easily rotate
180-200 degrees
1. Chute assembled incorrectly.
1. Unassemble chute control and reassemble as directed in the
Assembly & Set-up section.
Unit plows snow instead of
blowing it
1. Low/slow ground speed in wet/slushy snow
1-3” in depth.
2. Shear pin(s) sheared.
1. Increase ground speed and always operate snow thrower
engine at FULL throttle.
2. Replace with new shear pin(s). Refer to Controls & Operation
section.
Overhead chute crank does
not stay stationary while
throwing snow using an
overhead chute control
1. Insufficient preload applied to chute control.
1. Refer to the Service section to adjust chute preload.
