Troubleshooting
Scale Readings Are Not Accurate
CubiScan 125
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Scale Readings Are Not Accurate
If you suspect that the CubiScan 125 scale readings are inaccurate, do the
following:
1. Zero the CubiScan 125 by making sure the platform is free of all objects
and then selecting
Zero
from the toolbar or Tools menu in Qbit. (If a
computer is not connected, tap the
[Zero]
button on the touchscreen.)
2. Make sure that the CubiScan 125 is on a level surface.
3. Move the CubiScan 125 if it is located close to open freight doors or
where air is blowing on it. Extreme air flow can affect the accuracy of
the CubiScan 125. Refer to
for information.
4. Recalibrate the CubiScan 125. Refer to
for instructions.
Dimension Readings Are Not Accurate
If you suspect that the CubiScan 125 dimension readings are inaccurate, do
the following:
1. Check the glass platform and gate filters for dirt or debris. Clean the
glass platform with a clean, damp cloth.
2. Verify that the image is representative of the measured item. If not,
check gate diagnostics of the CubiScan 125. Refer to
Computer Error Messages
The following error messages generated by Qbit indicate a communications
problem between the CubiScan 125 and the computer.
No
Communications
with CubiScan 125
This message indicates that no communication is taking place between the
computer and the CubiScan 125.
Transmission
Error
This message indicates that erroneous or garbled data is being sent from
the CubiScan 125.
If you receive one of these messages, verify the following.
