ug508_OakwoodSwivelBathSeat_0418
Freephone 0800 656 527 Email sales@cubro.co.nz www.cubro.co.nz
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Oakwood® Swivel Bath Seat
USER GUIDE
6. LIMITED WARRANTY
1. This warranty applies only to the original purchaser of CUBRO LTD’s product (who must be a
purchaser who is resident or carrying on business in New Zealand and who has purchased the
product directly from CUBRO LTD, or from a CUBRO LTD authorized distributor or reseller in New
Zealand) and it is not transferable to any other person or entity.
2. This warranty replaces all conditions, warranties or guarantees that might be implied by law
in favour of any person, which are excluded to the fullest extent permissible by law. Where the
Consumer Guarantees Act would apply but the purchaser acquires or holds themselves out as
acquiring any product for business purposes, the guarantees provided under the Consumer
Guarantees Act are excluded in relation to that product.
3. CUBRO LTD warrants the product to be free from defects in materials and workmanship from
date of purchase for a period of one year (12 months). This warranty does not cover any damage,
defect, expense or loss of any kind caused by accident, misuse, abuse, neglect, negligence,
alteration or modification (which includes the use of unauthorised parts or attachments),
improper service, repair by other than authorized personnel or any defects not related to
materials or workmanship. Wear of components in normal operation and failures resulting
therefrom are excluded from this warranty.
4. CUBRO LTD has no obligation to the purchaser and is not obligated to honour all or any part of
this warranty unless the following procedure is followed by the purchaser:
a. Before making a warranty claim, the purchaser should ensure that the product is defective
by following standard ‘trouble shooting’ procedures and be able to attribute the fault to a
defect in materials and/or workmanship of CUBRO LTD;
b. If CUBRO LTD determines that the product is not defective, or that the warranty claim is
otherwise invalid, CUBRO LTD shall charge the purchaser a handling and servicing fee as
well as any freights costs.
c. Upon receiving notice from the purchaser of an alleged defect in a product (which defect
should be reported to CUBRO LTD immediately), CUBRO LTD will issue a serialized return
management authorization (RMA). The purchaser must then return the entire unit or
remove, at the purchaser’s cost, the defective component part(s) identified, pack the unit
or the component part(s) in a manner to avoid shipping damage and to ship the unit or
the component part(s) to either CUBRO LTD, or a service centre as specified by CUBRO LTD,
within 30 days of the date of the serialized return authorization date.
d. If CUBRO LTD require additional information relating to the use of the product by the
purchaser or any other relevant information, the purchaser will supply such information as
soon as practically possible and in such a manner as CUBRO LTD may reasonably require.
e. If CUBRO LTD access the purchaser’s claim, it will either repair or replace the product, or
repair or replace the defect in workmanship, as it may determine in its sole discretion.
5. Proper selection of a specific product for a specific application and operating environment, and
its compatibility with other equipment is the purchaser’s responsibility. CUBRO LTD does not
warrant the performance of its products or their suitability for a particular purpose.
6. CUBRO LTD shall not be liable under any heading (whether in contract, negligence, or otherwise)
for any consequential, indirect or incidental loss or damages of any kind and the maximum
aggregate liability of CUBRO LTD (under any one or more headings) shall be the purchase price of
the product.