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     NOTE: If water has a vinegar taste or smell, 

continue to fill and dispense water until 
taste or smell is gone.

WARRANTY

Limited Three-Year Warranty

This warranty is available to U.S. consumers only. 
You are a consumer if you own a Coffee PLUS

®

 

12-Cup Programmable Coffeemaker & Hot Water 
System that was purchased at retail for personal, 
family or household use. Except as otherwise 
required under applicable law, this warranty is  
not available to retailers or other commercial 
purchasers or owners. We warrant that your Coffee 
PLUS

®

 12-Cup Programmable Coffeemaker & Hot 

Water System will be free of defects in materials 
and workmanship under normal home use for 3 
years from the date of original purchase. 
We recommend that you visit our website, 

https://

cuisinart.registria.com,

 for a fast, efficient way to 

complete your product registration. However, 
product registration does not eliminate the need for 
the consumer to maintain the original proof of 
purchase in order to obtain the warranty benefits. 
In the event that you do not have proof of 
purchase date, the purchase date for purposes of 
this warranty will be the date of manufacture.

CALIFORNIA RESIDENTS ONLY

California law provides that for In-Warranty Service, 
California residents have the option of returning a 
nonconforming product (A) to the store where it 
was purchased or (B) to another retail store that 
sells Cuisinart products of the same type. The retail 
store shall then, according to its preference, either 
repair the product, refer the consumer to an 
independent repair facility, replace the product, or 
refund the purchase price less the amount directly 
attributable to the consumer’s prior usage of the 
product. If neither of the above two options results 
in the appropriate relief to the consumer, the 
consumer may then take the product to an 
independent repair facility, if service or repair can 
be economically accomplished. Cuisinart and not 
the consumer will be responsible for the 
reasonable cost of such service, repair, 
replacement, or refund for nonconforming products 
under warranty. California residents may also, 
according to their preference, return 
nonconforming products directly to Cuisinart for 
repair or, if necessary, replacement by calling our 
Consumer Service Center toll-free at 

1-800-726-

0190.

 Cuisinart will be responsible for the cost of 

the repair, replacement, and shipping and handling 
for such nonconforming products  
under warranty.

Hassle-Free Replacement Warranty

Your ultimate satisfaction in Cuisinart products  
is our goal, so if your Coffee PLUS

®

 12-Cup 

Programmable Coffeemaker & Hot Water System 
should fail within the generous warranty period,  
we will repair it or, if necessary, replace it at no 
cost to you. To obtain a return shipping label, 
please complete the product inquiry form at 

 

www.cuisinart.com/customer-care/product-
assistance/product-inquiry/.

 Or call our toll-free 

Consumer Service Center at 

1-800-726-0190

 to 

speak with a representative.
Your Coffee PLUS

®

 12-Cup Programmable 

Coffeemaker & Hot Water System has been 
manufactured to the strictest specifications and 
has been designed for use only in 120-volt outlets 
and only with authorized accessories and 
replacement parts. This warranty expressly 
excludes any defects or damages caused by 
attempted use of this unit with a converter, as well 
as use with accessories, replacement parts or 
repair service other than those authorized by 
Cuisinart. This warranty does not cover any 
damage caused by accident, misuse, shipment or 
other than ordinary household use. This warranty 
excludes all incidental or consequential damages. 
Some states do not allow the exclusion or 
limitation of these damages, so these exclusions 
may not apply to you. You may also have other 
rights, which vary from state to state. 

Important:

 If the nonconforming product is to  

be serviced by someone other than Cuisinart’s 
Authorized Service Center, please remind the 
servicer to call our Consumer Service Center at 

1-800-726-0190

 to ensure that the problem is 

properly diagnosed, the product is serviced  
with the correct parts, and the product is still  
under warranty.

Summary of Contents for CHW-16 Series

Page 1: ...r your safety and continued enjoyment of this product always read the instruction book carefully before using Coffee PLUS 12 Cup Programmable Coffeemaker Hot Water System CHW 16 SERIES INSTRUCTION BOOKLET ...

Page 2: ...plug cord into the wall outlet To disconnect push the Off button then remove plug from wall outlet 12 Do not use appliance for anything other than its intended use 13 Snap lid securely onto carafe before serving any beverages 14 Scalding may occur if the lid is removed during the brewing cycle 15 The glass carafe is designed for use with this coffeemaker only It must never be used on the range top...

Page 3: ...rized plug one blade is wider than the other To reduce the risk of electric shock this plug will fit into a polarized outlet only one way If the plug does not fit fully into the outlet reverse the plug If it still does not fit contact a qualified electrician Do not modify the plug in any way OPERATING NOTICE Clogging and backing up of water and or coffee in the filter basket can occur under any or...

Page 4: ...ality of that water is as important as the quality of your coffee If water doesn t taste good from the tap it won t taste good in your coffee Cuisinart includes a charcoal water filter to remove chlorine bad tastes and odors for the purest coffee flavor every time you brew ELEMENT 2 COFFEE While coffee is 98 water the flavor comes from the beans To achieve the same great taste you enjoy at a coffe...

Page 5: ...ed coffee at desired temperature Scratch resistant with nonstick coating 11 Ready Tone not shown Signals the end of the brew cycle with 5 beeps 12 Power Loss Backup System not shown One minute protection if a breaker trips unit is unplugged or power fails Holds all programmed information including time of day Auto On time and Auto Off time HOT WATER SYSTEM FEATURES AND BENEFITS 13 Hot Water Reserv...

Page 6: ... carafe at the temperature you prefer 5 1 4 Cup Setting with Indicator Improves extraction flavor and temperature when brewing fewer than 5 cups 6 Clean Indicator Indicates when it s time to clean coffeemaker to remove calcium buildup 7 Brew Off Auto Off Turns coffeemaker on and off Use the Auto Off feature to program the time you want the coffeemaker to shut off from 0 to 4 hours after brew cycle...

Page 7: ...appear and indicator will light up Display will return to clock setting The Brew Off Auto Off indicator light will come on when brew cycle begins The indicator light will turn off when the keep warm cycle ends 3 To deactivate automatic brew start Press illuminated Prog button light will go off indicating mode is turned off SETTING THE AUTO OFF TIME 1 Press and hold the Brew Off Auto Off button for...

Page 8: ...firmly on cover to be sure it closes securely CHARCOAL WATER FILTERS Your coffeemaker comes with two charcoal water filters one for the coffeemaker and one for the Hot Water System that eliminate chlorine bad tastes and odors from tap water Inserting the Water Filters Remove the filters from the polybags and soak them fully immersed in cold tap water for 15 minutes Lift the water filter holders ou...

Page 9: ...unit is heating Once the unit has heated the Water Ready indicator will become solid 4 Dispensing water To dispense water be sure the safety switch which is located below the dispensing lever is in the unlocked position Simply slide the safety switch to the left to unlock Then place a cup on the drip tray and press the lever down the unit dispenses up to 13 ounces of hot water at a time If desired...

Page 10: ...orm over time on the metal parts of the coffeemaker To Decalcify Your Coffeemaker For best performance from your coffeemaker decalcify the unit from time to time The frequency depends upon the hardness of your tap water and how often you use the coffeemaker The flashing Clean light will indicate when unit should be cleaned If the Clean light begins to flash when the coffeemaker is turned on it is ...

Page 11: ...for the reasonable cost of such service repair replacement or refund for nonconforming products under warranty California residents may also according to their preference return nonconforming products directly to Cuisinart for repair or if necessary replacement by calling our Consumer Service Center toll free at 1 800 726 0190 Cuisinart will be responsible for the cost of the repair replacement an...

Page 12: ... 2021 Cuisinart Stamford CT 06902 Printed in China 21CE078016 IB 17225 ESP ...

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