Troubleshooting Guide
21
Cat. No. 01021717
Symptom
Possible Cause
Solution
Hot water not flowing.
1. Hot Tank scaling.
2. Exhausted filter(s).
3. Tubing is creased or has a “kink”
in it.
1. Inspect and descale, or replace
Hot Tank.
2. Inspect filter(s) and replace if
necessary.
3. Inspect and replace tubing if
necessary.
Hot water flowing but not hot.
1. The red power switch is OFF.
2. Loose or improperly connected
wire to the heating element on the
hot tank.
3. Thermostat or Overload open on
Hot Tank.
1. Turn the red power switch ON.
2. Inspect wire leads going to the
hot tank; ensure proper connec-
tions to the heating elements.
3. Turn power OFF, check OHMs re-
sistance across terminals on the
Thermostat and Overload sepa-
rately. Good components will
indicate a closed circuit or zero
OHMs on the meter.
Restricted flow of hot water.
1. Partially closed water supply
valve to the unit.
2. Hot Tank outlet hole is scaled
over.
3. Tubing is creased or has a “kink”
in it.
4. Exhausted filter(s).
1. Open water supply valve.
2. Remove outlet tube from hot tank
to faucet. Add descaler to hot
tank.
3. Inspect and replace tubing if
necessary.
4. Replace filter(s).
Hot water is coming out of the faucet
vent hole.
1. Improper tubing attachment from
the tank to faucet, or vice versa.
2. Hot tank scaling.
1. Ensure tubing is connected prop-
erly from tank outlets to correct
faucet attachments.
2. Inspect and de-scale or replace
hot tank.
Dispense Buttons stick.
1. Dirt or foreign material is filling the
gap around the push-buttons.
1. Inspect the push-buttons and
clean surrounding area. Inspect
faucet assembly inside the unit
and clean if necessary.
Small amount of water periodically dis-
penses from faucet automatically.
1. Faucet not sealing closed
properly.
1. Take apart faucet assembly and
inspect. Clean and reassemble.
