When the controller identifies that an error has occurred, it is programmed to take steps to attempt to correct the er-
ror on it’s own. If it is unable to correct the problem, the controller will display the message “
PROBLEM FOUND
”.
When an error message is displayed (on either the GBE Controller or the remote display), pressing the “
CHECK-
MARK”
on the keypad will display the detected error condition(s). Some of these messages will also provide ad-
ditional information to help correct the error.
The following error messages may display on both the GBE controller display as well as the Remote Display (if one
is connected:)
If the words “
PROBLEM FOUND
” appear on the main screen, it indicates that there are one or more errors de-
tected. Pushing the “
CHECK MARK
” button will display the first error present. Pressing the DOWN arrow will show
any additional errors present. At the bottom of this list the user can “
CLEAR THE ERROR
” or “
EXIT
”. Pressing the
“
CHECK MARK
” button on the “
CLEAR
THE
ERROR
” message causes the controller to re-check to see if the error
condition still exists, if it still exists, the error will remain displayed on the main screen. If the error no longer exists
the main menu will return to displaying “
SYSTEM
OK
”.
Error Description
Reason for Error
Comment/ Clearing Error Message
POSITION SENSOR
ERROR
The motor is turning, but the position sensor
appears to be incorrect
Check the motor using manual motor control and the position sen-
sors using Main Menu/ Advanced/ Diagnostics Sensors
MOTOR POSITION
ERROR
Motor did not move when it should. No feed-
back from switches.
Use manual motor control to see if motor is actually working and
not jammed. Use Diagnostics/ Sensor menu to verify that the opti-
cal or mechanical position switches are working
BRINE BLOCKED
The flow rate of brine or water to or from the
brine tank is fully or partially blocked
Check brine line for blockages or air leaks. Check eductor and
eductor screen for blockages
REPLACE FILTER MEDIA Total gallons thru the unit has exceeded the
specified capacity of the media
Replace the media. Reset the media filter life at Main Menu/
Advanced Setup/Regen Settings/ Media Life
REPLACE AUX FILTER
MEDIA
Total gallons thru the secondary filter (i.e. “Big
Blue” filter) has exceeded the specified capac-
ity of the big blue
Replace optional filter cartridge. Reset the aux. Filter media life at
Main Menu/ Accessories/ Aux Filter menu
CALL CULLIGAN AT
XXX-XXX-XXXX
This message is displayed if an error has
been detected that requires servicing and no
modem installed in the system
Call the number shown. If possible, place this call using a phone
that will allow you to see and enter changes to the main controller
if required by the service technician during the call
SALT BRIDGING
Brine tank has low concentration of brine
Use a tool to break up any salt bridge inside the brine tank
XX DAYS SALT RE-
MAINING
This is a prediction of the number of days until
it will be necessary to add salt to the brine
tank
Salt can be added to the brine tank at any time. It is recommended
that the brine tank be filled to approximately
2/3 full.
AqUA-SENSOR SALT
ERROR
Aqua-Sensor did not detect brine during the
regeneration cycle
Check brine tank - add salt if necessary. Check Z ratio of the Aqua-
Sensor at Main Menu/ Advanced / Diagnostics/ Sensors
NO REMOTE RF
SIGNAL
Main board is not receiving a signal from the
remote
Remote is off, out of range or on a different channel from the main
board. If interference is suspected, try moving the remote closer or
switching to a different channel on both the main and remote units
LOW SALT LEVEL
Salt level is low; less than 15 days of salt
remaining.
Contact Culligan dealer for salt deviery or fill brine tank with salt.
LOW BATTERY
Battery needs replacement.
Replace with Panasonic Model# CR 2032 3V battery.
BRINE OVERFILL
Too much water in brine tank.
Plugged drain line flow control (Unit will not
draw brine).
Slow leak to brine line.
Faulty eductor piston
Power outage while control was in refill
position.
Check edorctor; check fro brine draw.
Clean drain line flow control.
Clean eductor screen and nozzle.
Replace ductor piston.
NO REFILL
Failure to refill brine tank. Refill restrictor
plugged.
Air in brine line causes float to slam shut.
Clean or replace refill restrictor. Verify all tubing connections are
properly assembled.
Error & Alert Codes
Diagnostics
54
53
CULLIGAN GLOBAL ELECTRONIC CONTROLLER
Summary of Contents for GBE
Page 62: ...Menu Overview Continued on page 61 59 CULLIGAN GLOBAL ELECTRONIC CONTROLLER ...
Page 63: ...Menu Overview Menu Overview 60 ...
Page 64: ...Menu Overview Continued from page 59 61 CULLIGAN GLOBAL ELECTRONIC CONTROLLER ...
Page 65: ...Menu Overview Menu Overview 62 ...
Page 72: ...Appendix D 69 CULLIGAN GLOBAL ELECTRONIC CONTROLLER ...
