12 TECHNICAL SERVICE
In case of failure, contact the technical service accessing the website
and using the support tools on the
homepage. It is advisable to keep the identiication data of the product at hand.
The product code, the serial number and the hardware release number can be found on the product label (see
).
The irmware release number (SCODE) can be found:
•
•
connecting the device to a PC and starting the “PrinterSet” tool (see
•
by consulting the “setup.ini” ile (see
103
Summary of Contents for KPM216HIII
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