Situation
Cause or Result
Product to use
Solution
Calcium deposits Hard water Stain n Scale Add 1oz. of Stain n Scale
on surfaces of
heater, fittings pH/total alkalinity pH Up Test water - adjust with
or plumbing
out of adjustment
pH Down
pH Up or pH Down. For
preventative maintenance
add Stain n Scale weekly.
(1oz. up to 300 gals.)
Cloudy or murky
pH/total alkalinity pH Up Test water - add pH Up or
water
out of balance pH Down pH Down as needed
Plugged filter
Spa Cartridge Filter Use Spa Cartridge Filter
Cleaner Cleaner (min. once/month)
No sanitizer residual Chlorinating Granules Add Chlorinating or
Brominating Granules (no
more than 2oz. per treatment).
Oils, soap, foreign Spa See Clear Treat water with Spa See
matter & other
Clear twice a week (1oz.
contaminants
up to 300 gals.)
Too many conflicting
Drain & refill if water is
chemicals
older than 60 days
Eye & skin Water balance needs pH Up Test water, add pH Up, pH
irritation, rashes
to be corrected (pH/ pH Down Down or Total “A” as needed
allergies
total alkalinity)
Total “A”
Excessive chlorine or
Add fresh water and/or wait
bromine
a day & re-test sanitizer level
Excessive foam
Build up of body oils, Spa Foam Away
Add Spa Foam Away to
cosmetics and Spa See Clear foamy area, then add 1oz.
contaminants
Spa See Clear
pH/Total Alkalinity Spa See Clear
Add Spa See Clear or Spa
not in balance or Spa Stain n Scale
Stain n Scale to help remove
calcium level too low oils and contaminants
Soft water
Drain and refill.
Blue water
Copper metals in
Cop-Out
Use Cop-Out as per
spa being eroded pH Up instructions. Test and restore
pH Down
alkalinity and pH to proper
Total “A”
levels.
NOTE
: Most water chemistry problems can be resolved by the recommended solutions
above. Extreme chemical conditions may warrant draining and refilling the spa. Stains or cal-
cium deposits on the spa may require attention prior to refilling.
Please contact Cyanna
Valley Spas or your service representatives if you have further questions.
24
SPA SITUATIONS & SOLUTIONS
