19
5 TROUBLESHOOTING
Problem
Possible Cause
Solution
The product will not turn on.
The unit is not connected to an
AC wall outlet.
The unit must be connected to a
220/230V outlet.
The battery is worn out.
Replace the batteries.
Mechanical problem.
Contact CyberPower Systems.
Outlet does not provide power to
connected equipment.
Circuit breaker has tripped
due to an overload.
Turn the unit off and remove some
of the connected equipment. Wait
10 seconds, reset the circuit
breaker by depressing the button,
and then turn the unit on.
DC fuse is blown due to
overload.
Servicing of the DC fuse should
only be performed by trained
personnel. For more information on
DC fuse replacement, contact
CyberPower Systems.
Batteries are discharged.
Recharge the unit for at least 8
hours.
The product may require
service.
Contact CyberPower Systems.
There is no LCD display.
The product is not turned on. Press the power button.
Batteries are discharged.
Recharge the unit for at least 8
hours.
The LCD is defective.
Contact CyberPower Systems.
Utility power is normal but the
unit is in Battery Mode.
AC input is missing.
Make sure the AC input is
well-connected.
Input protector is tripped.
Reset the input protector.
The audible alarm beeps
continuously.
The unit is in Fault Mode.
Refer to Fault Code Table for
further information. Contact
CyberPower Systems.
Summary of Contents for CPD1200EO12LCD
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