CyberData SIP IP66, Configuration Manual

Page 1: ...RING CENTRAL CONFIGURATION GUIDE SIP IP66 Outdoor Horn Document Part CyberData Corporation 3 Justin Court Monterey CA 93940 831 373 2601...

Page 2: ...roducts software firmware and or hardware described herein and CyberData Corporation assumes no liability for damages or claims resulting from any use of this configuration guide or such products soft...

Page 3: ...Justin Court Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 RING CENTRAL CONFIGURATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 2 Revision Information Revision 931592A was relea...

Page 4: ...DE SIP IP66 OUTDOOR HORN Doc 931592A Page 3 Table of Contents Table of Contents 3 1 0 Setup Diagram 4 2 0 Test Setup Equipment 5 3 0 Before You Start 6 4 0 Configuration Procedure Auto Answer Paging 7...

Page 5: ...3 Justin Court Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 RING CENTRAL CONFIGURATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 4 1 0 Setup Diagram Figure 1 1 Interoperabilit...

Page 6: ...OUTDOOR HORN Doc 931592A Page 5 2 0 Test Setup Equipment This section describes the products used for interoperability testing with RingCentral Table 2 1 Setup Equipment EQUIPMENT MODEL or PART NUMBE...

Page 7: ...te with RingCentral in the cloud The horn s paging extension uses SIP port 5060 to receive SIP messages The Nightringer extension uses SIP port 5061 to receive SIP messages Both extensions will send S...

Page 8: ...s supporting a combination of CyberData paging endpoints and RingCentral Polycom and Cisco desk phones CyberData SIP IP66 Outdoor Horns are ideal for one way auto answer paging in outdoor or indoor en...

Page 9: ...nterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 RING CENTRAL CONFIGURATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 8 1 From the Phones Devices menu select Paging Devices and then...

Page 10: ...ww cyberdata net P 831 373 2601 F 831 373 4193 RING CENTRAL CONFIGURATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 9 2 A popup window labeled Add Paging Device will appear Set the Paging Device Ni...

Page 11: ...ric Paging Device Provisioning will appear You will use the provisioning information to register the horn s paging extension with RingCentral Figure 4 4 Paging Device Provisioning Information Note The...

Page 12: ...rdata net P 831 373 2601 F 831 373 4193 RING CENTRAL CONFIGURATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 11 4 Next add your new Paging Device to a Paging Only group From the n Groups menu selec...

Page 13: ...831 373 2601 F 831 373 4193 RING CENTRAL CONFIGURATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 12 5 A popup window labeled Add Paging Group will appear Enter an available extension number and na...

Page 14: ...HORN Doc 931592A Page 13 6 A confirmation screen will confirm the paging group has been created Select Yes to configure paging settings Figure 4 7 Confirmation 7 Verify the new paging group appears in...

Page 15: ...rdata net P 831 373 2601 F 831 373 4193 RING CENTRAL CONFIGURATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 14 10 From the Paging menu select Devices to receive page then check the devices to add...

Page 16: ...IP66 OUTDOOR HORN Doc 931592A Page 15 13 Next select Users allowed to page this group to designate users with paging privileges Check the box next to the users desired then press Save Figure 4 10 Use...

Page 17: ...Table 4 1 CyberData Configuration Settings Primary SIP Server field From the Paging Device Provisioning Information popup SIP Server Primary SIP User ID field From the Paging Device Provisioning Infor...

Page 18: ...rough the web interface use the following steps to login to the web interface of your CyberData device 1 Click Launch Browser from the CyberData Discovery Utility or point your browser to the CyberDat...

Page 19: ...figuration page Note The firmware version and registration status for the paging extension and Nightringer extensions appear here 4 Enter the provisioning information from the Generic Paging Device Pr...

Page 20: ...Justin Court Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 RING CENTRAL CONFIGURATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 19 8 Click Save and Reboot to store changes Figur...

Page 21: ...mware folder available on the Downloads tab of the product webpage here https www cyberdata net products 011324 Be sure to use the autoprovisioning template for the firmware version running on the hor...

Page 22: ...SIP Configuration page next to Primary SIP Server See Figure 4 12 and Figure 4 13 Additionally you may verify the horn is registered with RingCentral through the admin portal From the Phones Devices m...

Page 23: ...ts from the horn s paging menu or enter DTMF digits for stored message selections Provision the horn s extension as an IP phone to enable the following features Playing up to 9 configurable stored mes...

Page 24: ...tin Court Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 RING CENTRAL CONFIGURATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 23 2 Select Users and then press the Add User button...

Page 25: ...NG CENTRAL CONFIGURATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 24 3 A popup window labeled Add User will appear Select a location then press Next Figure 5 3 Add User Popup 4 In the subsection A...

Page 26: ...Page 25 5 You will be asked to select a phone type Choose Other Phones and then make sure Existing Phone is selected Press Select Figure 5 5 Select Phone Type 7 Next you will be taken to a six step or...

Page 27: ...IP66 OUTDOOR HORN Doc 931592A Page 26 8 From the Phones Devices menu select User Phones and select the user phone designated for the paging server Click Setup and Provision Figure 5 6 Setup and Provis...

Page 28: ...RATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 27 10 A popup window labeled Setup Provisioning will appear You will use the information in this popup to register your device with RingCentral Figu...

Page 29: ...ng Information popup Outbound Proxy Outbound Proxy Port field From the Paging Device Provisioning Information popup Outbound Proxy Port Re registration Interval in seconds field 30 Keep Alive Period f...

Page 30: ...OOR HORN Doc 931592A Page 29 Note the Local SIP Port is set to 5060 on default and is used by the horn as its source port for the paging extension configured on this page 5 Set the Re registration Int...

Page 31: ...erData Corporation 3 Justin Court Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 RING CENTRAL CONFIGURATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 30 Figure 5 9 SIP Configurat...

Page 32: ...ioning If you are autoprovisioning the paging server use the SIP Settings in the autoprovisioning template to register the paging extension with RingCentral Figure 5 10 Autoprovisioning Template Examp...

Page 33: ...ce Your device should show as Registered with SIP Server in green text on the bottom of the Home Page of the web interface as well as at the top of the SIP Configuration page next to Enable SIP Operat...

Page 34: ...Doc 931592A Page 33 Verify Stored Message Menu Is Enabled Before making a test call be sure to verify the stored message menu is enabled The setting Enable Stored Message Playback is located on the De...

Page 35: ...autoprovisioning the horn set Enable Stored Message Playback to Yes under DeviceSettings in the autoprovisioning template Figure 5 13 Autoprovisioning Example Enabled Paging Menu Make a Test Call Onc...

Page 36: ...Provisioning a Nightringer extension with RingCentral differs from provisioning the auto answer paging extension It is important to note the Paging Extension and Nightringer Extension must use separat...

Page 37: ...RATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 36 Add an IP Phone To provision the horn s Nightringer extension add a RingCentral Existing Phone through the RingCentral Admin Portal First you mus...

Page 38: ...A 93940 www cyberdata net P 831 373 2601 F 831 373 4193 RING CENTRAL CONFIGURATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 37 2 A popup window labeled Add User will appear Choose the user locatio...

Page 39: ...0 www cyberdata net P 831 373 2601 F 831 373 4193 RING CENTRAL CONFIGURATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 38 3 In the subsection Add Users with Phones select the number of users state...

Page 40: ...erdata net P 831 373 2601 F 831 373 4193 RING CENTRAL CONFIGURATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 39 4 You will be asked to select a phone type Click the Select button to choose an Exis...

Page 41: ...P 831 373 2601 F 831 373 4193 RING CENTRAL CONFIGURATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 40 7 From the Phones Devices menu select User Phones and the select the user phone designated for...

Page 42: ...cyberdata net P 831 373 2601 F 831 373 4193 RING CENTRAL CONFIGURATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 41 8 A popup window labeled Assisted provisioning Step 1 will appear Select Other Ph...

Page 43: ...OUTDOOR HORN Doc 931592A Page 42 9 A popup window labeled Assisted Generic IP Phone Adaptor Provisioning will appear You will use the provisioning information to register the horn s paging extension...

Page 44: ...vice Provisioning Information popup Authenticate ID Primary SIP Auth Password field From the Paging Device Provisioning Information popup Authenticate Password Outbound Proxy field From the Paging Dev...

Page 45: ...utton 3 Enter the provisioning information from the Assisted Generic IP Phone Adaptor Provisioning popup Note the Local SIP Port is set to 5061 on default and is used by the horn as its source port fo...

Page 46: ...n 3 Justin Court Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 RING CENTRAL CONFIGURATION GUIDE SIP IP66 OUTDOOR HORN Doc 931592A Page 45 Figure 6 9 Nightringer Configuration Page...

Page 47: ...ing If you are autoprovisioning the horn use the Nightringer Settings in the autoprovisioning template to register the Nightringer with RingCentral Figure 6 10 Autoprovisioning Template Example Nightr...

Page 48: ...bottom of the Home Page of the web interface as well as at the top of the Nightringer Configuration page next to Enable Nightringer See Figure 5 9 and Figure 5 10 Additionally you may verify the horn...

Page 49: ...act form initiates a troubleshooting ticket which CyberData uses for quality assurance purposes Additionally the Contact VoIP Tech Support form tells us which phone system you are using the make and m...