CyberData SIP Strobe, Configuration Manual

Page 1: ...Zoom Configuration Guide SIP Strobe Document Part 931710A CyberData Corporation 3 Justin Court Monterey CA 93940 831 373 2601 ...

Page 2: ...firmware and or hardware described herein and CyberData Corporation assumes no liability for damages or claims resulting from any use of this configuration guide or such products software firmware and or hardware CyberData Corporation reserves the right to make changes without notice to this configuration guide and to any such product software firmware and or hardware OPEN SOURCE STATEMENT Certain...

Page 3: ...CyberData Corporation 3 Justin Court Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 2 Revision Information 9 27 19 Initial Release ...

Page 4: ... 0 Setup Diagram 4 2 0 Test Setup Equipment 5 3 0 Before You Start 6 4 0 Configuration Procedure Common Area Phone 8 5 0 Configuration Procedure Setting up the Paging Extension 15 6 0 Configuration Procedure Setting up the Nightringer extension 24 7 0 Using the CyberData Intercom in a Zoom system 33 7 1 Creating a Call queue 33 7 2 Setting the Blink Scenes 38 8 0 Contact CyberData Corporation 40 ...

Page 5: ...orporation 3 Justin Court Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 4 1 0 Setup Diagram Figure 1 1 Interoperability Test Infrastructure ...

Page 6: ...P STROBE Doc 931710A Page 5 2 0 Test Setup Equipment This section describes the products used for interoperability testing with Zoom Table 2 1 Setup Equipment EQUIPMENT MODEL or PART NUMBER FIRMWARE VERSION CYBERDATA SIP STROBE 011376 20 0 0 CYBERDATA OUTDOOR SIP STROBE 011479 20 0 0 YEALINK T58A 58 83 3 6 LINKSYS SWITCH SRW208MP ...

Page 7: ... 5061 5091 SIP UDP 10500 RTP The strobe will need to traverse the public internet in order to operate with Zoom in the cloud The strobe s paging extension uses SIP port 5060 to receive SIP messages The Nightringer extension uses SIP port 5061 to receive SIP messages Both extensions will send SIP messages to port 5091 the port used by Zoom s Outbound Proxy SIP ports 5060 5061 and RTP port 10500 are...

Page 8: ...d Utilities Before you start download the Operation and Quick Start guides from the intercom s product webpage CyberData SIP RGB Multi Color Strobe 011376 https files cyberdata net assets 011376 011376_931567B_SIP_RGB_Strobe_Ops_Guide pdf CyberData SIP Outdoor RGB Multi Color Strobe 011479 https files cyberdata net assets 011479 011479_931629A_SIP_Outdoor_RGB_Strobe_Ops_Gu ide pdf ...

Page 9: ...n Area Phone There are several different extension types that can be used on the Zoom platform This guide provides instructions to register the CyberData SIP Strobe as a Common Area Phone Registering in a different capacity may require creating a user profile and providing an email address See Zoom documentation for more details 1 Log into Zoom https zoom us signin Figure 4 1 Log into Zoom ...

Page 10: ...1 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 9 2 From the Profile page select the Phone System Management section and the Users Rooms subsection Figure 4 2 Profile Landing Page Note Some text from the profile page has been hidden to protect sensitive information ...

Page 11: ...erdata net P 831 373 2601 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 10 3 From the Users Rooms page select Common Area Phones Figure 4 3 Phone System Management Note Some text from this page has been hidden to protect sensitive information ...

Page 12: ...TROBE Doc 931710A Page 11 4 From the Common Area Phones press the Add Button to create a new common area phone to be used by the device Note The MAC address of the speaker will be required to create the common area phone Figure 4 4 Common Area Phones 5 After clicking the Add button a Pop up will appear that allows extension creation ...

Page 13: ...age 12 Figure 4 5 Common Area Phone Pop up 6 Set the Display name of the extension This will be the main Identifier on the Common Area Phones page 7 Set the description to the location of the strobe 8 The extension number will be auto generated but can be changed if desired 9 Set the MAC address of the device Figure 4 6 Common Area Phone Pop up Filled ...

Page 14: ... F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 13 10 Click the Save button to create the Common Area Phone 11 Once created the new extension will appear in the list Figure 4 7 Common Area Phone list 12 Press the Provision button on the extension that was just created ...

Page 15: ...OBE Doc 931710A Page 14 Figure 4 7 Provisioning Pop up Note CyberData Devices do not support SRTP at the time of writing this document 13 A popup will appear with manual provisioning information to setup the CyberData Intercom Keep this popup open 14 Make sure to download the CA Certificate which will be needed for device configuration ...

Page 16: ... Setting Name correlation CyberData Setting Zoom Provisioning Pop up Primary SIP Server SIP Domain Outbound Proxy Outbound Proxy Port Outbound Proxy Primary SIP User ID User Name Primary SIP Auth ID Authorization ID Primary SIP Auth Password Password 1 Click Launch Browser from the CyberData Discovery Utility or point your browser to the CyberData device s IP address to access the Home Page of the...

Page 17: ...oration 3 Justin Court Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 16 Figure 5 2 Web Interface Login 3 From the Home tab press the Device Tab ...

Page 18: ...F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 17 Figure 5 3 Device Tab 4 Confirm that Enable NTP is enabled 5 Change the NTP server if necessary 6 Set the Timezone to the local area Note See the operations manual for other time zone strings 7 Save 8 Go to the SIP Tab ...

Page 19: ... SIP Domain from the configuration Popup 13 Set the Primary SIP User ID to the Username from the configuration Popup 14 Set the Primary SIP Auth ID to the Authorization ID from the configuration Popup 15 Set the Primary SIP Auth Password to the password provided in the configuration Popup 16 Set the Outbound proxy and Outbound Proxy port to the address provided in the configuration Popup Note Make...

Page 20: ...rData Corporation 3 Justin Court Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 19 Figure 5 5 SSL Tab 20 Press the Choose Files button ...

Page 21: ...940 www cyberdata net P 831 373 2601 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 20 Figure 5 6 Choose file Pop up 21 Select the sbc_ca pem file and press the Open button 22 Press the Import CA Certificate button to load the cert ...

Page 22: ...Court Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 21 Figure 5 7 Import CA Certificate 23 Once imported confirm the file is listed with the other certificates ...

Page 23: ...onterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 22 Figure 5 8 Certificate List 24 Once the certificate is loaded a reboot will be required to make the changes take effect ...

Page 24: ...CyberData Corporation 3 Justin Court Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 23 Figure 5 10 Home page Registered ...

Page 25: ...m Provisioning Pop up SIP Server SIP Domain Outbound Proxy Outbound Proxy Port Outbound Proxy User ID User Name Authenticate ID Authorization ID Authenticate Password Password 1 Click Launch Browser from the CyberData Discovery Utility or point your browser to the CyberData device s IP address to access the Home Page of the web interface Figure 6 1 CyberData Discovery Utility 2 Enter the default c...

Page 26: ...oration 3 Justin Court Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 25 Figure 6 2 Web Interface Login 3 From the Home tab press the Device Tab ...

Page 27: ...F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 26 Figure 6 2 Device Tab 4 Confirm that Enable NTP is enabled 5 Change the NTP server if necessary 6 Set the Timezone to the local area Note See the operations manual for other time zone strings 7 Save 8 Go to the SIP Tab ...

Page 28: ...Check the box for Verify Server Certificate 12 Set the SIP Server to the SIP Domain from the configuration Popup 13 Set the User ID to the Username from the configuration Popup 14 Set the Authenticate ID to the Authorization ID from the configuration Popup 15 Set the Authenticate Password to the password provided in the configuration Popup 16 Set the Outbound proxy and Outbound Proxy port to the a...

Page 29: ...rData Corporation 3 Justin Court Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 28 Figure 6 4 SSL Tab 19 Press the Choose Files button ...

Page 30: ...940 www cyberdata net P 831 373 2601 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 29 Figure 6 5 Choose file Pop up 20 Select the sbc_ca pem file and press the Open button 21 Press the Import CA Certificate button to load the cert ...

Page 31: ...Court Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 30 Figure 6 6 Import CA Certificate 22 Once imported confirm the file is listed with the other certificates ...

Page 32: ...onterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 31 Figure 6 7 Certificate List 23 Once the certificate is loaded a reboot will be required to make the changes take effect ...

Page 33: ...CyberData Corporation 3 Justin Court Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 32 Figure 6 8 Registration Status ...

Page 34: ...ctly called or added to a ring group call queue When the strobe receives a call it will blink in accordance to the color and scene that was picked for that operation 7 1 Creating a Call queue CyberData recommends using the Nightringer extension as part of a call queue allowing the amplifier to also serve as an additional notification for incoming calls 1 From the Phone System Management page selec...

Page 35: ... 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 34 2 After clicking Add a pop up will appear that allows naming and assigning a number to the call queue Figure 7 2 Name the queue 3 Name the queue set a description and change the extension number if necessary Figure 7 3 Add users ...

Page 36: ...FIGURATION GUIDE SIP STROBE Doc 931710A Page 35 4 Press the Add button to add Users and Common Area Phones to the queue Figure 7 4 Add Users 5 Select the users who will participate in the call group then select Common Area Phones 6 In the Common Area Phones section select the phones you wish to add to the queue ...

Page 37: ... Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 36 Figure 7 5 Add Common Area Phones 7 Click OK to confirm your selections 8 Finally press Save to complete the queue ...

Page 38: ...CyberData Corporation 3 Justin Court Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 37 Figure 7 6 Call queue complete ...

Page 39: ...th ADA standards Slow Fade o Full brightness that slowly fades in intensity Fast Fade o Full brightness that fades quickly in intensity Slow Blink o Full brightness that slowly blinks Fast Blink o Full brightness that blinks quickly Off Strobe Settings SIP Ring Strobe Settings o How the strobe will blink when the paging extension is called SIP Call Strobe Settings o How the strobe will blink when ...

Page 40: ...CyberData Corporation 3 Justin Court Monterey CA 93940 www cyberdata net P 831 373 2601 F 831 373 4193 ZOOM CONFIGURATION GUIDE SIP STROBE Doc 931710A Page 39 Figure 7 7 SIP Strobe Settings ...

Page 41: ...t form initiates a troubleshooting ticket which CyberData uses for quality assurance purposes Additionally the Contact VoIP Tech Support form tells us which phone system you are using the make and model of the network switch and other essential troubleshooting information we need to efficiently assist with a resolution Please also include as much detail as possible in the Describe Problem section ...