User Guide
Part 3: What can NetGenie do
for you?
This section explains various useful scenarios through which NetGenie is able to ensure safe Internet
experience for home users.
Registration
NetGenie registration is required to avail support subscriptions offered by NetGenie.
Why do I need to register my appliance and how do I do it?
You need to register your NetGenie appliance in order to avail of the following facilities and
subscriptions offered by NetGenie:
1. Phone and Email support with extended hardware warranty
2. Access to Customer Portal
To register your appliance,
1. Log in to NetGenie with administrator credentials.
2. Go to
System
Registration
.
3. Click the link given below SSN (Serial Number
– Unique number associated with your
NetGenie appliance). It will redirect you to
customer.netgenie.net
.
4. Please follow the instructions given on screen to register your NetGenie appliance.
Screen
– Appliance Registration