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3
1.
ONLINE: The UPS is supplying utility power to
connected equipment.
2.
ENERGY-SAVING: The UPS in energy-saving bypass
mode. See “CyberPower GreenPower UPS™
Technology” section for more information.
3.
AVR (Automatic Voltage Regulation): This icon
appears whenever your UPS is automatically
correcting low AC line voltage without using battery
power. This is a normal, automatic operation of your
UPS, and no action is required on your part.
4.
ON BATTERY: During a severe brownout or blackout,
this icon appears and an alarm sounds (two short
beeps followed by a pause) to indicate the UPS is
operating from its internal batteries. During a
prolonged brownout or blackout, the alarm will beep
rapidly every 1/2 second to indicate the UPS’s
batteries are nearly out of power. You should save files and turn off your equipment immediately or
allow the software to shut the system down.
5.
BATTERY CAPACITY: This meter displays the approximate charge level (in 20% increments) of the
UPS’s internal battery. During a blackout or severe brownout, the UPS switches to battery power, the
BATTERY icon appears, and the charge level decreases.
6.
REPLACE BATTERY: This icon illuminates when the batteries are not connected well or the batteries
were worn out.
7.
FAULT: This icon appears if there is a problem with the UPS. Press the POWER button to turn the UPS
off.
-
E01: Charger Fault – Overcharge (Contact CyberPower Systems for support.)
-
E02: Charger Fault – No Charge (Contact CyberPower Systems for support.)
-
E11: Battery Overvoltage (Contact CyberPower Systems for support.)
-
E21: Output Short (Turn on the UPS again.)
-
E22: Overload (Unplug at least one piece of equipment from battery outlets and turn the UPS on
again.)
8.
OVERLOAD: This icon appears and an alarm sounds to indicate the battery-supplied outlets are
overloaded. To clear the overload, unplug one piece of equipment from the battery-supplied outlets at a
time until the icon turns off and the alarm stops.
9.
CURRENT LOAD: This meter displays the approximate output load level (in 20% increments) of the UPS
battery outlets.
10.
SCHEDULE: Users can setup the schedule to turn on and shut down the computer and UPS through
PowerPanel® Personal software. The LCD display will show how much time is left before the UPS will
turn back on or shut down.
11.
MUTE: This icon appears whenever the UPS is in silent mode. However, when there is a problem with the
UPS, the alarm will still beep even in silent mode.
12.
INPUT METER: This meter measures the AC voltage that the UPS system is receiving from the utility wall
outlet. The INPUT voltage meter can be used as a diagnostic tool to identify poor-quality input power.
13.
OUTPUT METER: This meter measure, in real time, the AC voltage that the UPS system is providing to
the computer, such as normal AC line mode, AVR mode, and battery backup mode. (Note: The OUTPUT
meter shows the status of the battery backup outlets in terms of load, frequency, and voltage.)
14.
EVENT: This meter records the number of power outages.
15.
ESTIMATED RUNTIME: This displays the runtime estimate of the UPS with current battery capacity and
load.
16.
SENSITIVITY SETUP: This meter is also used to setup the UPS sensitivity when you are in the
programming mode. If the connected equipment can tolerate more power events (example: unstable
power often associated with stormy weather), select Low Sensitivity and the UPS will go to Battery
Mode less often. If the connected equipment is more sensitive to power events, select High Sensitivity
and the UPS will go to Battery Mode more often.
For more information about functions setup, please refer to the
Function Setup Guide
.
MODEL
GX1500U
Capacity
1500VA / 900W
Nominal Input Voltage
120V
Input Frequency
60 Hz +/- 3 Hz
On-Battery Output Voltage
/- 5%
Max. Load for UPS Outlets (5 Outlets)
1500VA / 900W
Max. Load for Full-Time Surge Protection outlets
(12 Outlets)
12 Amp
On-Battery Output Wave Form
Sinewave
Operating Temperature
+ 32°F to 104° F / 0° C to 40° C
Operating Relative Humidity
0 to 95% non-condensing
Size (L x W x H)
3.9" x 11" x 14" (100 x 280 x 355 mm)
Net Weight
24.91lbs / 11.3kg
Battery Type
Sealed Maintenance Free Lead Acid Battery
Typical Battery Recharge Time
8 hours from total discharge
Typical Battery Life
3 to 6 years, depending on number of
discharge/recharge cycles
Safety Approvals
UL1778, CSA C22.2 No 107.3, FCC/DoC Class B
Problem
Possible Cause
Solution
Circuit breaker button
is projecting from the
back of the unit.
Circuit breaker has tripped
due to an overload.
Turn the UPS off and unplug at least one
piece of equipment. Wait 10 seconds, reset
the circuit breaker by depressing the button,
and then turn the UPS on.
The UPS does not
perform expected
runtime.
Battery not fully charged.
Recharge the battery by leaving the UPS
plugged in.
Battery is worn out.
Contact CyberPower about replacement
batteries.
The UPS will not turn
on.
The on/off switch is designed
to prevent damage from
rapidly turning it off and on.
Turn the UPS off. Wait 10 seconds and then
turn the UPS on.
The unit is not connected to
an AC outlet.
The unit must be connected to a 110/120V
60Hz outlet.
The battery is worn out.
Contact CyberPower about replacement
batteries.
Mechanical problem.
Contact CyberPower.
PowerPanel® Personal
software is inactive (all
icons are gray).
The USB / serial cable is not
connected.
Connect the USB / serial cable to the UPS
unit and an open USB / serial port on the
back of the computer.
The USB / serial cable is
connected to the wrong port.
Check the back of the computer for an
additional USB / serial port. Move the cable
to this port.
The unit is not providing
battery power.
Shutdown your computer and turn the UPS
off. Wait 10 seconds and turn the UPS back
on. This should reset the unit.
The USB charging
ports are not providing
power to the
connected devices.
The USB power port has Over
Current Protection design.
When the total current of
connected devices is over
3.1A, the USB charging ports
will stop providing power to
the connected devices.
Turn the UPS off and unplug at least one
piece of device connected to the USB
charging port and then turn the UPS on.
Additional troubleshooting information can be found under “Support” at www.cyberpowersystems.com.
Read the following terms and conditions carefully before using the CyberPower GX1500U (the “Product”). By
using the Product you consent to be bound by and become a party to the terms and conditions of this
Limited Warranty and Connected Equipment Guarantee (together referred to as this “Warranty”). If you do
not agree to the terms and conditions of this Warranty, you should return the Product for a full refund prior to
using it.
Who is Providing this Warranty?
CyberPower Systems (USA), Inc. (“CyberPower”) provides this Limited Warranty.
What Does This Warranty Cover?
This warranty covers defects in materials and workmanship in the Product under normal use and conditions.
It also covers equipment that was connected to the Product and damaged because of the failure of the
Product.
What is the Period of Coverage?
This warranty covers the Product for three years and connected equipment for as long as you own the
Product.
Who Is Covered?
This warranty only covers the original purchaser. Coverage ends if you sell or otherwise transfer the
Product.
How Do You Get Warranty Service?
1.
Before contacting CyberPower, identify Your Product model number, the Purchase Date, and each item
of Connected Equipment (E.G. Computer tower, Computer Monitor, Ink Jet Printer, Cable Modem, etc).
2.
Visit our web site at www.cyberpowersystems.com/support or Call us at (877) 297-6937.
3.
If your product requires warranty service you must provide a copy of your dated purchase receipt or
invoice.
How Do You Open A Connected Equipment Claim?
1.
Call us at (877) 297-6937 or write to us at Cyber Power Systems (USA), Inc., 4241 12th Ave. E., STE 400,
Shakopee, MN 55379, or submit a web ticket via www.cyberpowersystems.com/support for instructions,
within 10 days of the occurrence.
2.
When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected
Equipment. Have information on all applicable insurance or other resources of recovery/payment that
are available to the Initial Customer and Request a Claim Number.
3.
You must provide a dated purchase receipt (or other proof of the original purchase) for the CyberPower
unit and connected equipment. You also need to provide a description of the damage to your
connected equipment.
4.
Pack and ship the product to CyberPower and, if requested, the item(s) of Connected Equipment, a
repair cost estimate for the damage to the Connected Equipment, and all claim forms that CyberPower
provides to you. Show the Claim Number on the shipping label or include it with the product. You must
prepay all shipping costs, you are responsible for packaging and shipment, and you must pay the cost of
the repair estimate.
How Long Do I Have To Make A Claim?
All claims must be made within ten days of the occurrence.
What Will We Do To Correct Problems?
CyberPower will inspect and examine the Product.
If the Product is defective in material or workmanship, CyberPower will repair or replace it at CyberPower's
expense, or, if CyberPower is unable to or decides not to repair or replace the Product (if defective) within a
reasonable time, CyberPower will refund to you the full purchase price you paid for the Product (purchase
receipt showing price paid is required).
If it appears that our Product failed to protect any equipment plugged into it, we will also send you forms for
making your claim for the connected equipment. We will repair or replace the equipment that was
damaged because of the failure of our Product or pay you the fair market value (NOT REPLACEMENT COST)
of the equipment at of the time of the damage. We will use Orion Blue Book, or another a third-party
valuation guide, or eBay, craigslist, or other source to establish that amount. Our maximum liability is
limited to $500,000 for the GX1500U.
Who Pays For Shipping?
We pay when we send items to you; you pay when you send items to us.
What isn’t covered by the warranty?
1.
This Warranty does not cover any software that was damaged or needs to be replaced due to the failure
of the Product or any data that is lost as a result of the failure or the restoration of data or records, or
the reinstallation of software.
2.
This Warranty does not cover or apply to: misuse, modification, operation or storage outside
environmental limits of the Product or the equipment connected to it, nor for damage while in transit or
in storage, nor if there has been improper operation or maintenance, or use with items not designed or
intended for use with the Product, such as laser printers, appliances, aquariums, medical or life support
devices, etc.
What are the Limitations?
The sole and exclusive remedies of the Initial Customer are those provided by this Warranty.
1.
This Warranty does not apply unless the Product and the equipment that was connected to it were
connected to properly wired and grounded outlets (including compliance with electrical and safety
codes of the most current electrical code), without the use of any adapters or other connectors.
2.
The Product must have been plugged directly into the power source and the equipment connected to
the Product must be directly connected to the Product and not “daisy-chained” together in serial
fashion with any extension cords, another Product or device similar to the Product, surge suppressor,
or power tap. Any such installation voids the Limited Warranty.
3.
The Product and equipment connected to it must have been used properly in a suitable and proper
environment and in conformance with any license, instruction manual, or warnings provided with the
Product and the equipment connected to it.
4.
The Product must have been used at all times within the limitations on the Product’s VA capacity.
The Product was designed to eliminate disrupting and damaging effects of momentary (less than 1ms)
voltage spikes or impulses from lightning or other power transients. If it can be shown that a voltage spike
lasting longer than 1ms has occurred, the occurrence will be deemed outside the rated capabilities of the
Product and the Limited Warranty is void. CyberPower Does Not Cover or Undertake Any Liability in Any
Event for Any of the Following:
1.
Loss of or damage to data, records, or software or the restoration of data or records, or the
reinstallation of software.
2.
Damage from causes other than AC Power Line Transients, spikes, or surges on properly installed,
grounded and code-compliant 120 volt power lines in the United States and Canada; transients, surges
or spikes on standard telephone land lines, PBX telephone equipment lines or Base 10T Ethernet lines,
when properly installed and connected. (This exclusion applies, for example, to fluctuations in data
transmission or reception, by CATV or RF transmission or fluctuations, or by transients in such
transmission.)
3.
Damage from any circumstance described as excluded above with respect to the Product.
4.
Damages from fire, flood, wind, rain, rising water, leakage or breakage of plumbing, abuse, misuse or
alteration of either the product or the Connected Equipment.
5.
CyberPower excludes any liability for personal injury under the Limited Warranty and Connected
Equipment Guarantee. CyberPower excludes any liability for direct, indirect, special, incidental or
consequential damages, whether for damage to or loss of property [EXCEPT FOR (AND ONLY FOR)
the specific limited agreement of CyberPower to provide certain warranty benefits regarding
"Connected Equipment" under this Warranty], loss of profits, business interruption, or loss of
information or data. NOTE: Some States or Provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation may not apply to you.
6.
The Product is not for use in high-risk activities or with aquariums. The Product is not designed or
intended for use in hazardous environments requiring fail-safe performance, or for use in any
circumstance in which the failure of the Product could lead directly to death, personal injury, or severe
physical or property damage, or that would affect operation or safety of any medical or life support
device (collectively, "High Risk Activities"). CyberPower expressly disclaims any express or implied
warranty of fitness for High Risk Activities or with aquariums. CyberPower does not authorize use of
any Product in any High Risk Activities or with Aquariums. ANY SUCH USE IS IMPROPER AND IS A
MISUSE OF THE PRODUCT.
Where Can I Get More Information?
The application of the United Nations Convention of Contracts for the International Sale of Goods is
expressly excluded.
CyberPower is the warrantor under this Limited Warranty.
For further information please feel free to contact CyberPower at Cyber Power Systems (USA), Inc. 4241 12th
Ave E., STE 400, Shakopee, MN 55379; call us at (877) 297-6937; or submit a web ticket via
www.cyberpowersystems.com/support.
Entire contents copyright © 2019 Cyber Power Systems, Inc. All rights reserved. Reproduction in whole or in
part without permission is prohibited. CyberPower is a registered trademark and brand of Cyber Power
Systems (USA), Inc.
DEFINITIONS FOR ILLUMINATED LCD INDICATORS
TECHNICAL SPECIFICATIONS
TROUBLESHOOTING
