BATTERY REPLACEMENT PROCEDURE:
STORAGE
First turn off your UPS and disconnect its power cord from the wall outlet. Disconnect all cables
connected the UPS to avoid battery drain. To store your UPS for an extended period, cover it and
store with the battery fully charged. Recharge the battery every three months to insure battery life. If
the battery remains uncharged for an extended period of time, it may suffer permanent loss of
capacity.
TROUBLE SHOOTING
Problem
Possible Cause
Solution
Batteries are not fully charged.
Recharge the battery by leaving the UPS
plugged in.
The UPS does not
perform expected
runtime.
Battery is slightly worn out.
Contact CyberPower Systems at
sales@cyberpower-eu.com
The on/off switch is designed to
prevent damage by rapidly
turning it off and on.
Turn the UPS off. Wait 10 seconds and then
turn the UPS on.
The unit is not connected to an
AC outlet.
The unit must be connected to a 220-240V
50/60Hz outlet.
The battery is worn out.
Contact CyberPower Systems at
sales@cyberpower-eu.com
The UPS will not
turn on.
Mechanical problem.
Contact CyberPower Systems at
sales@cyberpower-eu.com
Fuse is blown due to overload
Turn the UPS off and unplug at least one piece
connected equipment. Unplug the power cord of
the UPS then remove the fuse compartment
beneath the power inlet of the UPS and replace
the blown fuse with a spare one. Lock the
compartment back to the UPS. Connect power
cord then turn the UPS on. Make sure that your
spare fuse meets the specification: 6.3A, 250V,
5x10mm.
Batteries are discharged
Allow the unit to recharge for at least 4 hours.
Outlets do not
provide power to
equipment
Unit has been damaged by a
surge or spike.
Contact CyberPower Systems at
sales@cyberpower-eu.com
The serial/USB cable is not
connected.
Connect the serial/USB cable to the UPS unit
and an open serial port on the back of the
computer. You must use the cable that came
with the unit.
The serial/USB cable is
connected to the wrong port.
Try another serial/USB port of your computer.
The unit is not providing battery
power.
Shutdown your computer and turn the UPS off.
Wait 10 seconds and turn the UPS back on.
This should reset the unit.
PowerPanel
®
Plus
is inactive (all icons
are gray).
The serial cable is not the cable
that was provided with the unit.
You must use the cable included with the unit
for the software.
TECHNICAL SPECIFICATIONS
Model
OP500E
OP750E
OP1000UE OP1500UTE
Capacity (VA)
500VA
750VA
1000VA
1500VA
Capacity (Watts)
300W
450W
700W
900W
Input
Input Voltage Range
220-240Vac
Frequency Range
50/60 Hz
Output
On Battery Output
Voltage
Simulated Sine Wave at /- 7%
On Battery Output
Frequency
50/60 Hz
Overload Protection
On Utility: Fuse, On Battery: Internal Current Limiting
Surge Protection and Filtering
Lightning / Surge
Protection
Yes
Network Protection
RJ45 (One In/One Out)
Physical
Total # of UPS
Receptacles
3 4
Maximum Dimensions
28.3cm*9.1cm*16.4cm 30.9cm*14.1cm*18.4cm
Weight (Kg)
6.5
7.6
12.3
14.2
Battery
Sealed Maintenance
Free Lead Acid
Battery
12V / 7.2AHx1
12V / 9AHx1
12V/7.2AHx2
12V/9AHx2
User Replaceable
Yes, Hot Swappable Battery Pack
Typical Recharge
Time
8 Hours
Warning Diagnostics
Indicators
Power On, Using Battery, Boost, Buck
Audible Alarms
On Battery, Low Battery, Overload
Environmental
Operating
Temperature
+32
°
F to 95
°
F ( 0
°
C to 35
°
C )
Operating Relative
Humidity
0 to 95% NON-CONDENSING
Communication
PowerPanel
®
Plus
Software
Windows 98/ME/2000/NT/XP, Server 2003
Management
Auto-Charger Yes
Auto-Restart Yes
USB No
Yes
1. Remove the 2 retaining screws then push
the battery cover backward and remove the
cover.
DEFINITIONS FOR ILLUMINATED LED INDICATORS
Power
On
Using
Battery
Fuse
Alarm
Condition
On Off Off Off
Normal
Off
Normal
On Off On
Off
Normal
Off
Max. boost 13%/15%* of
input voltage for output
regulation while input voltage
is from 11% to 22% under
nominal.
On Off Off
On
Normal
Off
Max. buck 12%/13%** of
input voltage for output
regulation while input voltage
is from 9% to 17% over
nominal.
Off On Off Off
Normal
Two
Beeps
Utility Failure- The UPS is
providing battery power to the
Battery-Power Supplied outlets.
Off On Off Off
Normal
Rapid
Beeps
Utility Failure- The UPS is
providing battery power. The
rapid beeps indicate the battery
will run out of charge within a few
minutes.
Off On/Off
On/Off
On/Off
Blown
Two
beeps or
rapid
beeps
Overload- Occurs in the Full-time
Surge Protection Outlets. Please
turn the UPS off and unplug at
least one piece of equipment from
the UPS. Replace the fuse with
a spare one then turn the UPS
on.
Off On/Off
On/Off
On/Off
Normal/
Blown
Long
Beep
Overload- Occurs in the
Battery-power Supplied Outlets.
Turn the UPS off and unplug at
least one piece of equipment from
the UPS. Check the fuse and do
the replacement if necessary.
Turn the UPS on.
2. Lean the UPS to one side and pull out the
battery partially from the compartment.
Disconnect the battery wires from the battery,
and then remove the battery from the
compartment.
REMINDER
: For OP1000E/OP1500TE, 2
batteries are attached with one single plastic
strip. You can pull the plastic strip to pull out
the battery.
3. Install the replacement battery by connecting
the red wire to the positive (+) terminal of the
battery and connecting the black wire to the
negative (-) terminal of the battery.
4. Slide the battery back into the
compartment. Turn the UPS upside down
to help the batteries entirely slide into the
compartment. Replace the cover and the
retaining screws.
REMINDER
: Recharge the unit for 4 – 8
hours to ensure the UPS performs
expected runtime
*: 13% for OP500E/750E, 15% for OP1000UE/1500UTE
**: 12% for OP500E/750E, 13% for OP1000UE/1500UTE
For more information, visit
eu.cyberpowersystems.com
or contact
CyberPower Systems B.V. Flight Forum 3545, 5657DW Eindhoven, The Netherlands
TEL: +31 (0)40 2348170, FAX: +31 (0)40 2340314, E-MAIL:
sales@cyberpower-eu.com
CyberPower Systems Inc. (USA) 4241 12th Avenue East Suite 400 Shakopee, MN 55379, U.S.A.
Tel: +1 952 4039500, Fax: +1 952 4030009, E-MAIL:
sales@cyberpowersystems.com
Entire contents copyright ©2004 CyberPower Systems B.V., All rights reserved. Reproduction in whole or in part
without permission is prohibited. PowerPanel
®
and PowerPanel
®
Plus are trademarks of CyberPower Systems
(USA) Inc.
CyberPower warrants to you, the original purchaser, that CyberPower UPS will be free from defects
in design, assembly, materials and workmanship for two years ( battery is only one year) from the
date of original purchase. Any warranty services, please contact your local dealers or distributors.
