Security Safeguards
Duress Code
If the duress code is entered twice, the system will seem to disarm
normally, but Comfort will silently dialout to the designated programmed
numbers. Enter your duress code if you are forced to turn off the security
system by an intruder.
Your duress code is your sign-in code +/- 2. For example, if your sign-in
code is 1356, the duress codes are 1354 or 1358. To safeguard against
entering your duress code by mistake, you need to enter the duress code
twice to activate the silent duress alarm. The first time you enter the
duress code, it will not be accepted; there will be a long beep meaning
wrong code. If you enter the duress code again, this confirms that you
intend to generate a Duress Alarm. This safeguard is an important
feature as many duress alarms are due to inadvertent user entry. If the
Duress alarm is programmed to dial to a voice phone, Comfort will say
the name of the person (user name) who initiated the duress call.
You may disarm a duress alarm by signing in with the correct code on
the local phone. A Duress Alarm cannot be disarmed remotely. Duress
sign-in works only on the local phone. Signing in with your duress code
remotely is treated as a wrong code.
Sign In Tamper
Comfort has an effective safeguard against hacking, or the practice of
trying to find out the sign in codes by repeatedly entering codes on the
telephone or Keypad. After 6 unsuccessful attempts, a Sign In Tamper
alarm will be generated, which cause a beeping alert and can be set to
dial to pagers and telephones. The Sign in Tamper alarm is reset by
entering a correct code
twice.
Double entry of a code
to clear Sign in
Tamper is another security feature to defeat hackers who happen to
guess the correct code after a few attempts.
Engineer Access Restriction
The Engineer Code allows Installing Engineers to locally or remotely
program or interrogate Comfort. The Engineer Code is permitted only if
the user gives authorization by pressing Keypad F+0
The
authorization is automatically canceled whenever the system is armed or
at the end of each day to protect against unauthorized access.
Comfort II User Manual
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