7.1
Instrument problems
General troubleshooting procedure
If an error occurs, follow the procedure below to restart the system.
Step
Action
1
Make a note of the error code and error message on the monitor.
2
Turn off the instrument by pressing the power button on the right side of the
instrument.
3
Wait for approximately 10 seconds and turn the system on again.
4
If the error persists, refer to this troubleshooting guide for more information.
5
If the error cannot be resolved using this troubleshooting guide, contact
your Cytiva representative.
General problems
This section describes possible causes and corrective actions for various problems
with the instrument. If the error persists after taking the suggested corrective actions,
contact your Cytiva representative.
Error symptom
Possible cause
Corrective action
Atypical noise is heard
If noise comes from the
camera head then a
camera head failure has
occurred
Turn off the power switch immediately
and contact your Cytiva representative
Atypical odor is emitted
If odors are emitted from
the camera head then a
camera head failure has
occurred
Turn off the power switch immediately
and contact your Cytiva representative
If odors are emitted then
an instrument failure has
occurred
Turn off the power switch immediately
and contact your Cytiva representative
Smoke is emitted
If smoke is emitted from
the camera head then a
camera head failure has
occurred
Turn off the power switch immediately
and contact your Cytiva representative
Smoke is emitted from the
instrument then an instru-
ment failure has occurred
Turn off the power switch immediately
and contact your Cytiva representative
7 Troubleshooting
7.1 Instrument problems
Amersham ImageQuant 800 Operating Instructions 29372604 AC
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