HDMI & VGA Port
1. Please make sure the USB C port on your laptop support video output
before using.
2. To keep the video or image stable, please plug the power adapter of
your laptop into the USB C port of the hub while using video output
mode.
3. HDMI and VGA port can be used simultaneously and mirror your
laptop screen to 2 external screens.
USB C Port
This port is only designed for power delivery, and it does not support
data transmission.
FAQ
Why the USB C hub gets hot while working?
A: The aluminum alloy material warms up more quickly than plastic, and
it also dissipates heat more quickly. Please be assured that the hub is
safe to use although its case warms up.
Operating Temperature: 0
℃
±57
℃
Why the USB C hub disconnects sometimes?
A: Please plug the power adapter of your laptop into the USB C port of
the hub while high power consumption devices are connected.
Why doesn’t HDMI/VGA have video output?
1. Ensure that your USB-C output device has video output function.
2. Ensure that the connection is good.
3. Use standard HDMI/VGA cable.
Why is there no HDMI/VGA audio output?
1. Ensure that you display screen has sound output function.
2. Set you external display screen as sound output device.
Why my Nintendo Switch couldn’t use the HDMI/VGA function?
1. Plug the original power adapter of your NS into the USB C charging
port of the hub.
