JF-1A Conductivity Sensor
A440-009
Page 30 of 56
FEBRUARY 2009
APPENDIX A:
LIMITED WARRANTY
One year from date of shipment, D-2 Incorporated, guarantees its products to
be free of defects in materials and workmanship. In the event a product
malfunctions during this period, the company obligation is limited to repair of
the defective item at our factory, or the defective item may be replaced at our
option. Instruments found defective should be returned to the factory prepaid
and carefully packed, as customer will be responsible for freight damage. D-2
will pay return shipping on any warranty repairs.
Repairs or replacements under warranty will be at no cost to the customer for
parts, labor, or return shipment from our factory to the customer. This
warranty is void if in our opinion the instrument has been damaged by accident,
mishandled, altered or repaired by the customer where such treatment has
affected its performance or reliability. In the event of such abuse by the
customer, all costs for repairs plus freight costs will be borne by the customer.
All equipment supplied by D-2 that is designed for use under hydrostatic loading
has been certified by actual pressure testing prior to shipment.
The customer will be charged a diagnostic fee plus all shipping costs if an
instrument is returned for warranty repair and no defect is found by the factory.
Incidental or consequential damages or costs incurred as a result of product
malfunction are not the responsibility of D-2 Incorporated.
Equipment not manufactured by D-2 Incorporated, is supported only to the
extent of the original manufacturer’s original warranties. All OEM sensors which
utilize electrodes (oxygen cartridges, pH, ORP, etc.) is warranted at the time of
shipment, and shall perform upon initial installation within stated specifications.
If the product proves to be defective within the OEM’s warranty we will replace
the product or defective part with a similar model, product or part, but only to
the extent that the OEM will warrant.
All returned products must be accompanied by a Returned Material
Authorization (RMA) number issued by D-2 Incorporated. Shipments will not be
accepted without the RMA number. An RMA number can be obtained by calling