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231-914-0001-EN5
FAULTS
CAUSES
CORRECTIVE ACTIONS
Critical Actuator
Fault
This is a Hard fault. The
faulty actuator is
immediately deactivated
to prevent damage and all
other actuators go to the
lowest position.
Do a visual inspection to make sure nothing is
blocking the travel of the haptic actuator.
Power off the haptic system, support your platform
to gain access to the actuator piston and pull it out
of its body slowly until the entire piston is out of the
body and than slowly push it back in.
If error persists, replace/repair the faulty actuator.
If error persists, proceed with ACM replacement.
Encoder Fault
There is a problem
associated to the motor
encoder.
Power off the haptic system, wait for a minute,
then try again.
If error persists, replace/repair the faulty actuator.
High Voltage Rail
Overvoltage Fault
Too high voltage
detected.
Voltage from the wall
outlet is too high for the
Haptic System.
Verify that all haptic actuators are set to your region
power voltage (see section 3).
Make sure you are not connected to a GFI breaker.
Check the power coming out of the outlet and make
sure it respects the specified operating conditions. In
case of doubt, connect the haptic system to another
circuit.
Visually inspect the entire length of the power
cable for obvious signs of damage.
Make sure you are connected to a grounded
electrical outlet. Do not use adapter plugs or remove
the grounding prong from cables. If you must use an
extension cable, use a 3-wire cable with properly
grounded plugs.
If you are using an extension cable, try without.
If error persists, replace/repair the faulty haptic
actuator.
High Voltage Rail
Undervoltage Fault
Too low voltage detected.
Voltage from the wall
outlet is too low for the
Haptic System.
Logic Voltage
Undervoltage Fault
Low-voltage rail is too low
