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231-914-0001-EN5
This section covers common software issues you may experience from the Game Center:
FAULT
CAUSE
CORRECTIVE ACTION
Game not found
The game version is not the
same as the one coded by
D-BOX.
The integration could have been done on
another version of the game. Try starting
the game: movement should still work.
Verify the game version to make sure it’s
matching the one compatible with your D-
BOX system. Upgrade the game version to
the latest one available.
Haptic Code status ‘’disable’’
Configuration is incorrect.
Open the
‘’D
-BOX haptic settings
’’
for this
game then select automatically start with
game.
Haptic Code not working /
No movement
There was a problem during
the installation
Uninstall all version of the game and D-BOX
software.
Reinstall game, start the game, play once
and exit.
Make sure you have the latest version of
the D-BOX Motion Core (see section 10.3).
Error in game center: «Game
not installed»
Problem during the game or
haptic code installation.
The Haptic Code of the game should be
installed where the installer is suggesting.
For older game (before 2010), it should be
in the game folder.
For newer games (after 2010) it should be
under “C:
\Program Files\D-BOX\Gaming\
”
folder.
The problem could be related to the version
of the game used: DVD version / online
download version. The supported version is
specified on the D-BOX website.
Error message:
«dbxMotionPanel.exe
- Fatal error CLR
error: 80004005.
The program will now
terminate»
The software package .NET
Vx is not installed.
Make sure you have the latest version of
the D-BOX Motion Core (see section 10.3).