TITLE
OPERATOR MANUAL
PAGE
PRINTERS
TELEIOS HEXA
4
VERSION
2017JAN23/1
OUT OF
REVISED BY
MUNOZ, ANTONIO
support@dgen.com
63
FOR THE USER
d·gen International, Inc. - COMPANY PRIVATE (LEVEL 1)
NOT TO BE DISCLOSED TO UNAUTHORIZED PERSONS – PROHIBIDA SU DIVULGACIÓN A PERSONAS NO AUTORIZADAS
DO NOT REPRODUCE WITHOUT AUTHORIZATION – NO REPRODUCIR SIN AUTORIZACIÓN
When not using the printer.
If you do not print for a long time, the print head nozzles may become clogged. Turn the printer on at
least once a week to prevent the print head clogging.
Leaving the printer for too long without turning it on may result in a malfunction. Repair work for such
malfunction will be charged.
If you will not be using the printer for more than 2 weeks, maintenance must be performed by a service
engineer before and after this period. This maintenance work will be charged.
Note that even if proper maintenance has been done before a long period of non-use, repair may be
necessary when doing maintenance for reusing the printer, depending on the period and conditions of
storage. In such a case, the repair work will also be charged. Contact your local dealer or
support@dgen.com for more information.
The media may also become wavy or curled, causing jams or resulting in the media coming into contact
with the print head. Remove the media before storing the printer.
Store the printer after confirming that the print head has been capped. If the print head is left uncapped
for a long time, the print quality may decline.
Close all covers before placing the printer in storage. If you are not using the printer for a long time, put
the gray anti-static cover (provided with the printer) on the printer to prevent dust build-up. The print
head nozzles are very small, and they can become clogged easily if fine dust gets on the print head,
and you may not be able to print properly.
If you have not used the printer for a long time, check the print head for clogging before you start
printing. Perform head cleaning if the print head is clogged.
When storing the printer, be sure that it is level: do not store it on an angle, on end, or upside down.
When handling the ink bottles.
Store the ink bottles at room temperature out of direct sunlight.
To ensure print quality, use all the ink in the ink bottle before the expiry date. (One year after the
manufacture date).
If the ink bottle has been stored in a cold location for a long period of time, keep at room temperature
for at least 24 hours before using.
Be sure not to leave any ink in the ink bottle after refilling the Big Ink System.
Refill the Big Ink System as soon as possible after opening the ink bottle.
When handling the media before printing.
Do not fold the media or damage the printable surface.
D
o not touch the printable surface. Moisture and oils from your hands can affect print quality.
When handling media, hold it by both edges. We recommend wearing cotton gloves.
Keep the media dry.
Packaging materials can be used to store media and should not be thrown away.
Avoid locations that are subject to direct sunlight, excessive heat, or humidity.
When not in use, media should be removed from the printer, rewound, and inserted in its original
packaging for storage. Leaving media in the printer for extended periods may cause it to deteriorate.
When handling the media just after being printed.
Do not rub or scratch the printed surface. If it is rubbed or scratched, the ink may peel off.
Do not touch the printed surface, as this may remove the ink.
Make sure printouts are completely dry before folding or stacking, as otherwise discoloration or other
marks may appear where the prints touch. These marks will disappear if the prints are immediately
separated and dried but will become permanent if the surfaces are not separated.
Avoid direct sunlight.
To prevent discoloration, display and store prints as instructed in the documentation supplied with the
media.
Summary of Contents for TELEIOS HEXA
Page 1: ...OPERATOR MANUAL ...
