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Q30: Why won’t my VoIP device work with my router?
1.
Please confirm if you are using the latest firmware. You can review the process of firmware version
checking and upgrading process below:
(1)
Firmware version checking:
How to check firmware version for your router?
(2)
Firmware upgrade process:
How to upgrade firmware for your router?
2.
Disable the SIP Application Level Gateway (ALG) feature on your router
SIP ALG allows devices and applications using VoIP (Voice over IP) to communicate across NAT.
Some VoIP applications and devices have the ability to discover NAT devices and work around
them. This ALG may interfere with the operation of such devices. If you are having trouble making
VoIP calls, try turning this ALG off.
Please launch your browser and enter http://covr.local./ into the address bar. Then login and follow
the steps below:
Step 1: First, click Feature -> Firewall:
Summary of Contents for COVR-C1203
Page 2: ...1 Revision History Revision Date Description 1 00 March 14th 2018 First Release ...
Page 28: ...13 Q8 Does COVR C1203 support Alexa No COVR C1203 currently does not support Alexa ...
Page 34: ...19 Note For creating the schedule please refer to how to create schedule on my router ...
Page 36: ...21 Step 2 On the Internet page click Advanced Setting ...
Page 41: ...26 Step 2 In the LAN IP Address field enter a new IP address and click Save ...
Page 63: ...48 Step 2 Then click Advanced Settings ...
Page 64: ...49 Step 3 Then click SIP to disable the SIP ALG and click Save ...
Page 69: ...54 Step 4 When you are finished adding your rule s click Save ...
Page 71: ...56 Step 4 When you are finished adding your rule s click Save ...
Page 83: ...68 Step 2 Click to disable DNS Relay then click Save ...