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Troubleshooting Wireless Connectivity
Troubleshooting Wireless Connectivity
ot conn
m a wire
should I do?
ck that the SSID configured on the station matches the NetDefend
firewall's SSID. The SSID is case-sensitive.
Check
etting
mode and keys) m
•
If MAC
, verify that the MAC address of all stations is
listed in the
Network Objects
pag
work
How do I test
•
Look a
, and c
packets
•
Look a
rs
page, to see information for specific wireless
station
of transmission errors, and the current
reception po
•
On the wireless station, open a command window and type
ping
my.fire
number of dropped packets, you are
experiencing poor reception.
Wireless reception is poor. What should I do?
Adjust the angle of the antennas,
ves. The
antenn
in all directions.
•
If both
e connected to
the
Antenna Selection
parameter in t
Automatic
(see
Manually Config
•
Relocate the NetDefend firewall to a place with better reception, and avoid
obstru
mounting the appliance in a high place with a direct line of sight to the
wirele
•
C
ck
microwave ovens and cordless or cellular phones.
I cann
•
Che
ect to the WLAN fro
less station. What
•
that the encryption s
atch the NetDefend firewall'
filtering is enabled
s configured on the station (encryption
s encryption settings.
e (see
Viewing and Deleting Net
Objects
on page 138).
wireless reception?
t the
Wireless
page
.
heck for excessive errors or dropped
t the
Active Compute
s, such as the number
wer of each station.
wall
. If you see a large
•
until the reception impro
as radiate horizontally
antennas ar
the NetDefend firewall, check that
he WLAN's advanced settings is set to
uring a WLAN
on page 165).
ctions, such as walls and electrical equipment. For example, try
ss stations.
for interference with nearby electrical equipment, such as
he
Chapter 7: Configuring a Wireless Network
183