D-Link DCS-3410, User Manual

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Page 2: ...20 Wizard 20 Network Setup 27 Dynamic DNS 29 Image Setup 30 Audio and Video 31 Motion Detection 32 Time and Date 33 Recording 34 Snapshot 35 Digital Output 36 RS 485 37 Maintenance 38 Device Management 38 Backup and Restore 39 Firmware Upgrade 40 Status 41 Device Info 41 Logs 42 Help 43 D ViewCam Installation 44 Add a Camera 47 Troubleshooting 52 Networking Basics 55 Check your IP address 55 Stati...

Page 3: ... warranty for this product If any of the above items are missing please contact your reseller System Requirements Windows XP or Windows Vista At least 256MB of memory 512MB recommended An available Ethernet connection Internet Explorer 6 x or higher Internet Web Browser VGA card resolution 800x600 or above CPU 1 7GHz or above processor 2 8GHz plus processor with 512MB memory and a 32MB video card ...

Page 4: ...low light or night vision video streaming You can also zoom in using the DCS 3410 s 4x digital zoom2 feature The DCS 3410 gives you the ability to monitor video and audio in your home office using an Internet browser anywhere in the world Simple installation procedures along with the built in Web based interface offers easy integration to your network environments Note Use of audio or video equipm...

Page 5: ...ngs can be created and controlled by the administrator Built in BNC Bayonet Neil Concelman connector is used for professional video connections It benefits users who integrate digital IP camera into traditional system CCTV for both analog and digital video streaming purposes Powerful Surveillance and Remote Monitoring Utility An administrator is assigned with a pre defined user ID and password can...

Page 6: ...enefits users who integrate digital IP camera into traditional system CCTV for both analog and digital video streaming purposes Ethernet Cable Connector PoE The Network Camera s back panel features an RJ 45 connector for connections to 10Base T Ethernet cabling or 100Base TX Fast Ethernet cabling This network port supports the NWay protocol allowing the Network Camera to automatically detect or ne...

Page 7: ...t The I O connectors provide the physical interface to send and receive digital signals to and from a variety of external devices Power LED The power LED is on the back of the camera As soon as the power adapter is connected to the camera the LED will turn green Once a connection has been established via Ethernet port the LINK LED will turn solid green If traffic is passing to the camera the LINK ...

Page 8: ...power input connector located on the Network Camera s back panel labeled DC 12V and connect it to an AC power outlet Note When you have a proper connection the LED will turn green The light may cycle on and off and your computer may show an intermittent loss of connectivity this is normal until you have configured your Network Camera Connect Using Power Over Ethernet Once you connect an Ethernet c...

Page 9: ...all screw head that can be attached to the Network Camera bottom socket cavity Attach the camera stand to the Network Camera and station it for your application There are holes located in the base of the camera stand allowing the Network Camera to be mounted to the ceiling or any wall securely Socket for camera stand ...

Page 10: ...low are shown in Windows XP The steps and screens are similar for the other Windows operating systems If the CD Autorun function does not automatically start on your computer click Windows Start Run In the Run command box type D DCS3410 exe where D represents the drive letter of your CD ROM If it does start proceed to the next screen Software Installation Click Setup Wizard ...

Page 11: ...11 D Link DCS 3410 User Manual Section 2 Installation Click Next to continue Click Yes to accept the License Agreement Click Yes Click Next ...

Page 12: ...12 D Link DCS 3410 User Manual Section 2 Installation To start the installation click Next Note The installation may take several minutes to complete Click Next ...

Page 13: ...13 D Link DCS 3410 User Manual Section 2 Installation Click Finish to complete the installation Click Finish ...

Page 14: ...n Configuration This section will show you how to configure your new D Link Network Camera using the Setup Wizard Setup Wizard Configuration Click on the D Link Setup Wizard SE icon that was created in your Windows Start menu Click D Link Setup Wizard SE ...

Page 15: ...t The Setup Wizard will appear and show the MAC address of the DCS 3410 and an IP Address which may or may not be correct depending on what you have your DCS 3410 connected to If you have a DHCP server on your network there will be a valid IP Address displayed here Click the Wizard button to continue Note A DHCP server is a device that supplies the IP address ...

Page 16: ...k DCS 3410 User Manual Section 3 Configuration Select static IP to use the same IP address at each boot up Click Next Select DHCP if you want to obtain a new IP address every time the camera boots up Click Next ...

Page 17: ... to access the web configuration page The Setup Wizard will automatically open your web browser to the IP address of the DCS 3410 in this example it is http 192 198 0 120 Your DCS 3410 may have a different IP Address Click Restart Click Restart to save your settings and reboot the Network Camera ...

Page 18: ...ddress for your Network Camera http 192 168 0 120 Note For example the address is 192 168 0 120 Your address may differ Enter Admin for the username and then leave the password blank by default Note To change your password at a later time please refer to page 38 This section will show you how to configure your new D Link Network Camera using the Web based Configuration Utility Click OK ...

Page 19: ...e video image using your mouse Right click to zoom out and left click to zoom in on the image Digital Input Indicator MotionTrigger Indicator Recording Indicator This indicator will light up when there is an available digital input signal When a trigger event occurs this will light up Note The video motion feature for your camera must be enabled When a recording is in progress this indicator will ...

Page 20: ...uickly configure your Network Camera s motion detection settings click Motion Detection Setup Wizard and skip to page 24 If you want to enter your settings without running the wizard click Manual Motion Detection Setup and skip to page 27 Internet Connection Setup Wizard This wizard will guide you through a step by step process to configure your new D Link Camera and connect the camera to the inte...

Page 21: ...pick Click Next to continue and skip to page 22 Click Next Select Static IP if your Internet Service Provider has provided you with connection settings or you wish to set a static address within your home network Enter the accurate information for your static IP setting Click Next to continue Click Next ...

Page 22: ...user name and password otherwise select Disable and click Next to continue Click Next If you have a Dynamic DNS account and would like the camera to update your IP address automatically SelectEnable and enter your host information Click Next to continue Click Next Enter a name for your camera and click Next to continue ...

Page 23: ...elected DHCP you will see a summary of your camera s settings Please note down all this information as you will need it for accessing your camera within the network Click Apply to save your settings Click Apply If you have selected Static IP you will see a summary of your camera s settings Please note down all this information as you will need it for accessing your camera within the network Click ...

Page 24: ...o configure your new D Link Camera motion detection functions Click Next to continue This section will allow you to enable or disable motion detection as well as control the sensitivity or your camera s ability to detect movement You can select the Drawing Mode to draw or erase the motion area in your window of live video Click Next Click Next ...

Page 25: ...on Click Next This step allows you to specify how you will receive the events notification of your camera either via using email or FTP You will need to enter all the relevant information for your email account or FTP settings Then click Next to continue ...

Page 26: ...26 D Link DCS 3410 User Manual Section 3 Configuration Click Apply You have completed the Motion Detection Wizard Click Apply to activate your settings ...

Page 27: ... the future The fixed IP address The default value is 255 255 255 0 Used to determine if the destination is in the same subnet The gateway used to forward frames to destinations in a different subnet Invalidgatewaysettingsmaycausethefailureoftransmissions to a different subnet Primary domain name server that translates names to IP addresses Secondary domain name server to backup the primary one En...

Page 28: ...unique name to your account You may obtain this information from your ISP The password to your account You may obtain this information from your ISP The default value is 80 The port number that you use for RTSP streaming to mobile devices such as mobile phones or PDAs The default port number is 554 ...

Page 29: ...lly Enter the host name of the DDNS server Enter your user name or e mail used to connect to the DDNS Enter your password used to connect to the DDNS server Indicate the connection status automatically determined by the system Dynamic DNS DDNS Dynamic Domain Name Server will hold a DNS host name and synchronize the public IP address of the modem when it has been modified The user name and password...

Page 30: ... the gain of a signal Using AGC means that weaker signals receive more gain and stronger signals receive less gain or none at all Auto Electronic Shutter Allows the shutter speed to be adjusted automatically Faster shutter speed will allow fast moving objects to be seen more clearly An adjustable setting to compensate for backlit scenes This setting controls the strength of color from black and wh...

Page 31: ...PS represents highest refresh rate of a picture is updated on screen every second and provides better quality of video Bits Per Second BPS will affect the bit rate of the video recorded by the camera Higher bit rate will increase the video quality It is the URL name used to connect to the camera when viewing from a mobile device or PDA Audio and Video You may configure 4 video profiles with differ...

Page 32: ...etween two sequential images that would indicate motion Select this option to draw out the motion detection area by dragging your mouse in the window indicated by the red colored box Select this option to erase your motion detection area by dragging your mouse in the window Motion Detection Enabling Video Motion will allow your camera to use the motion detection feature You may also draw out the m...

Page 33: ...ically Select this option so that you may configure the Daylight Saving date and time manually Sets the amount of time to be added or removed when Daylight Saving is enabled Enable this feature to obtain time configuration automatically from NTP server Network Time Protocol NTP synchronizes the DCS 3410 with an Internet time server Choose the one that is closest to your location This option allows...

Page 34: ... the drop down menu When the recording storage area is full you may choose to stop recording or recycle the recording files so that your camera can record the video continuously Always recording Records when Motion Recording Digital Input 1 or Digital Input 2 is triggered A preset amount of time before motion recording is triggered A preset amount of time after motion recording is triggered Select...

Page 35: ...P The host name of your FTP server The directory or path where the images will be uploaded to for example pub images The prefix that will be added to the filename of each file The port of the FTP server The default port is 25 Some FTP servers allow clients to use passive mode when connecting to an FTP which uses random ports for transfers Snapshot Enable the Snapshot feature so that your camera ca...

Page 36: ... D O to send a signal when there is a triggered event You can choose from one or up to three events such as Motion Detection D I Signal 1 and D I Signal 2 for the sources of the triggered events Digital Output You may enable the Digital Output DO feature and configure the source of event for your camera ...

Page 37: ...d of communication for a single packet The more bits used for stop bits the greater the lenience in synchronizing the different clocks but the slower the data transmission rate Bye default the value is 1 Choices of No Even and Odd It is a simple form of error checking used in serial communication and you may use no parity For even and odd parity the serial port sets the parity bit the last bit aft...

Page 38: ...ay delete any accounts included in the list Create a unique name for your camera in which you can access the camera by using this name in your web browser For example http DCS 3410 By default Select this option to enable the On Screen Display feature for your camera The label name Select this option to enable the time stamp display in the video screen You may modify the name and administrator s pa...

Page 39: ... into your computer Locate a pre saved configuration by clicking Browse and then restore the pre defined settings to your camera by clicking Load Configuration You may reset your camera and restore the factory settings to your camera by clicking Restore Factory Defaults This will restart your camera Backup and Restore In this section you may backup restore and reset the settings as well as reboot ...

Page 40: ...e new firmware to your camera Firmware Upgrade Your current firmware version and date will be displayed on your screen You may go to the D Link Support Page to check for the latest firmware version available To upgrade the firmware on your DCS 3410 please download and save the latest firmware version from the D Link Support Page to your local hard drive Locate the file on your local hard drive by ...

Page 41: ...41 D Link DCS 3410 User Manual Section 3 Configuration Status Device Info This page displays all the details information about your device and network connection ...

Page 42: ...42 D Link DCS 3410 User Manual Section 3 Configuration Logs This page displays the log information of your camera You may also download the information by clicking Download ...

Page 43: ...43 D Link DCS 3410 User Manual Section 3 Configuration Help ...

Page 44: ... may now use the software to configure all the advanced settings for your cameras D ViewCam is a comprehensive management tool for IP surveillance Insert the CD ROM into the CD ROM drive A menu screen will appear as shown below Click D ViewCam D ViewCam provides English Traditional Chinese and Simplified Chinese language versions Select a language version and click OK to continue Click OK ...

Page 45: ...DCS 3410 User Manual Section 4 D ViewCam Installation Click Next to continue Click Browse if you would like to choose a specific folder for the installation otherwise click Next to continue Click Next Click Next ...

Page 46: ...er Manual Section 4 D ViewCam Installation Click Next to start the installation Note The D ViewCam installation process may take several minutes to complete Click Next Click Finish to complete the installation Click Finish ...

Page 47: ...ms D Link D Link D ViewCam Enter Admin as the default user name and leave the password blank Click OK to log into the system and access the Add Camera Wizard Note Please refer to page 51 in the D ViewCam user manual to change your password This section will show you how to start and add a camera to the D ViewCam system ...

Page 48: ...r Manual Section 4 D ViewCam Installation Welcome to the Add Camera Wizard Use this wizard to add your cameras to the D ViewCam system Note Use the left or right arrow to navigate the wizard Click Next to continue Click Next ...

Page 49: ...ly to add your camera s via the camera s IP address Click Next to continue If you choose Auto Discovery the system will search all available cameras that are located on the same LAN with same subnet The system will place all the cameras under the default map called My Map Click Next to continue If you choose Add Manually you will need to enter the IP address of the camera s Click Next to continue ...

Page 50: ...monitoring but ONLY recording when motion is detected Office Hours Only Continuously monitoring during office hours 08 00 AM to 06 00 PM and ONLY recording when motion is detected Non Office Hours Only Continuously monitoring during non office hours 06 00 PM to 08 00 AM and ONLY recording when motion is detected Note Excluding 24 7 Continuous Recording other schedule recording types can ONLY do re...

Page 51: ...s or select No if you have no additional camera s to be added Click Next to continue The Add Camera wizard is now complete Click Close to access the D ViewCam s main screen Your D ViewCam Installation is Complete Note Please refer to the D ViewCam user manual for information about using D ViewCam ...

Page 52: ...ital image The Network Camera utilizes MPEG 4 simple profile image compression technology to provide high quality images 4 Can I capture still images from the Network Camera Yes you are able to capture still images with the snapshot function from the software application CD supplied with the Network Camera or with the snapshot function on the Home page using an Internet browser 5 Can the Network C...

Page 53: ...he Network Camera work locally but not externally This might be caused by network firewall protection The firewall may need to have some settings changed in order for the Network Camera to be accessible outside your local LAN Check with the Network Administrator for your network Make sure that the Network Camera isn t conflicting with any Web server you may have running on your network The default...

Page 54: ...256 colors Using 16 or 256 colors on your computer will produce dithering artifacts in the image making the image appear to be of poor quality The configuration on the Network Camera image display is incorrect Through the Advanced Image Setting section of the Web management you need to adjust the image related parameters such as brightness contrast hue and power line frequency for fluorescent ligh...

Page 55: ... Run In the run box type cmd and click OK At the prompt type ipconfig and press Enter This will display the IP address subnet mask and the default gateway of your adapter If the address is 0 0 0 0 check your adapter installation security settings and the settings on your router Some firewall software programs may block a DHCP request on newly installed adapters If you are connecting to a wireless ...

Page 56: ...Step 3 Highlight Internet Protocol TCP IP and click Properties Step 4 Click Use the following IP address and enter an IP address that is on the same subnet as your network or the LAN IP address on your router Example If the camera s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is not in use on the network S...

Page 57: ...erations MDI MDIX auto negotiation 802 3x Flow Control support for Full Duplex mode Supported IEEE 802 3af standard PoE MIC 42dB 3dB Omni directional I O Connector 2 Inputs Photo relay Active High Dropout 0 VDC 1 Output photo relay Close circuit current AC 70mA or DC 100mA 40Ohm Open circuit voltage 240 VAC or 350VDC Power Output 12VDC 200mA RS 485 2 pin 485A 485B Supported to control external Pan...

Page 58: ...e size and quality Time stamp and text overlay Three configurative motion detection windows Resolution 470 TV lines Up to 30 frames at 704 x 480 NTSC 704x576 PAL Up to 30 frames at 352 x 240 NTSC 352x288 PAL Up to 30 frames at 176 x 120 NTSC 176x144 PAL Low Lux 0 3 lux F1 6 3A control AGC AWB AES Electronic shutter NTSC 1 60 1 100000 sec PAL 1 50 1 110000 sec Audio Sample rate GSM AMR 5 15kbps ADP...

Page 59: ... Storage Temperature 20 to 70 C 4 to 158 F Humidity 20 80 RH non condensing Emission EMI Safety Other Certifications FCC IC C Tick 1 Maximum wireless signal rate derived from IEEE Standard 802 11g 802 11a and Draft 802 11n specifications Actual data throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network ...

Page 60: ...rdware Revision located on the label on the bottom of the Network Camera e g rev A1 Serial Number s n number located on the label on the bottom of the Network Camera You can find software updates and user documentation on the D Link website as well as frequently asked questions and answers to technical issues For customers within the United States Phone Support 877 453 5465 Internet Support http s...

Page 61: ...er this Limited Warranty will be at D Link s option to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement hardware need not be new or have an identical make model or part D Link may at its option ...

Page 62: ...a refund is given automatically terminates Non Applicability of Warranty The Limited Warranty provided hereunder for Hardware and Software portions of D Link s products will not be applied to and does not cover any refurbished product and any product purchased through the inventory clearance or liquidation sale or other sales in which D Link the sellers or the liquidators expressly disclaim their ...

Page 63: ...nstallation lack of reasonable care repair or service in any way that is not contemplated in the documentation for the product or if the model or serial number has been altered tampered with defaced or removed Initial installation installation and removal of the product for repair and shipping costs Operational adjustments covered in the operating manual for the product and normal maintenance Dama...

Page 64: ...N WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES EXPRESS IMPLIED OR STATUTORY Governing Law This Limited Warranty shall be governed by the laws of the State of California Some states do not allow exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the foregoing limitations and exclusions m...

Page 65: ...eiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference ...

Page 66: ...nce and 2 this device must accept any interference received including interference that may cause undesired operation IMPORTANT NOTE Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator your body This device has been designed to...

Page 67: ...k DCS 3410 User Manual Appendix E Registration Version 1 0 May 12 2008 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Registration ...