D-Link DG-102SP, Manual

Page 1: ...Manual Building Networks for People D Link DG 102SP VoIP Station Gateway Version 1 10 ...

Page 2: ...es and Benefits 5 Getting Started 6 Configuration 10 Using Web Based Management 11 Configuration Using a Console 37 Using the Boot Menu 48 Command Line Interface 56 Technical Specifications 64 Warranty 67 Registration 70 Contacting Technical Support 71 ...

Page 3: ...e Straight through CAT5 with RJ 45 connectors 12V 1AA C Power Adapter If any of the above items are missing please contact your reseller Internet Explorer Version 6 0 or Netscape Navigator Version 6 0 and Above Computers with Windows Macintosh or Linux based operating systems with an installed Ethernet adapter ...

Page 4: ...L Cable Modem or other WAN devices and the other may function as a connection to create a home or small office LAN network Enabling Nat on the DG 102SP will allow multiple clients to connect to the Internet It can be configured and monitored via the Console Web browser or Telnet and also supports SNMP management By routing calls over the Internet or any IP network this gateway can reduce or elimin...

Page 5: ... bandwidth consumption Comfort noise generation for a more natural feel Adaptive jitter buffer for smooth voice reception Lost packet recovery ability for improved voice quality Command port for easy configuration Remote Software download update IP sharing support to allow multiple users access to the Internet via a single IP address Built in PPPoE function to support dial up connection for broadb...

Page 6: ...g power otherwise it is unlit Status This LED will flash quickly when the DG 102SP is either per forming a self test or booting up The LED will remain lit when the system is ready for a connection with the call agent It will remain dark when the system is ready but can not receive an acknowledgement from the SIP server WAN This LED displays the connection speed link status and activity on the 10 1...

Page 7: ...a powered up device is connected to a port and the port s Link Act status indicator is unlit the most probable cause is a cabling or connection problem for example wrong cable type or bad contact or a device malfunction LAN This LED displays the connection speed link status and activity on the 10 100 dual speed Ethernet port that is used to connect to your LAN 10 100M This indicator remains unlit ...

Page 8: ... the following guidelines The power outlet should be within 1 82 meters 6 feet of the device Visually inspect the power cord and see that it is secured to the AC power connector AC Power Connector For the included power adapter Be sure to use only the 12V1 A power adapter included with the product Using the wrong power adapter can damage the product and void the warranty Diagnostic Port An RS 232 ...

Page 9: ...n your Ethernet card is in the same subnet as the DG 102SP otherwise it will not connect To connect the device to either a hub or switch you must connect the straight through cable to the LAN port When installing the unit on a desktop or shelf the rubber feet in cluded with the device should be attached These cushioning feet should be attached to the bottom corners of the device Do not place heavy...

Page 10: ...below the computer running the browser is referred to as the management station Using a terminal or computer running terminal emulation software connected to the diagnostic port via an RS 232 cable In the discussion below the terminal or computer is referred to as a console and the connection a console connection There are two ways to configure the VoIP gateway ...

Page 11: ...ogram that allows a person to read hypertext for example Netscape Navigator 6 x or later or Microsoft Internet Explorer 6 x or later Follow the installation instructions for the browser The second and last step is to configure the IP interface of the device This can be done manually through a console See the Configuring the VoIP Gateway using a Web Browser section of the Configuration section for ...

Page 12: ...hoices include Manual When Manual is selected the VoIP gateway will obtain its IP settings from the fields located just below Configure Device IP Address window Restart System NAT Configuration NAT Configuration and Local Server Configuration SNMP Trap Configuration Administration Management Monitor Ethernet Statistics DSP Statistics Tcid Configuration and Cod ing Profile Firmware and Configuratio...

Page 13: ...ay Default Gateway Enter the IP address of the WAN device usually a router you are using to make the WAN connection Host Name This is a user defined host name for this VoIP Gateway MAC Cloning Enter the MAC address for MAC Cloning This function is not supported on this version PPPoE Settings for DSL users State Enables or disables the PPPoE function User Name Enter the User Name for the PPPoE func...

Page 14: ...dentification number System Name This is a user defined name for this device System Location This is a user defined physical location of the device System Contact This is user defined contact information for the person or department responsible for the maintenance of this device Country Code This is a user defined country code for this device 0 USA Default 1 Japan 2 Hong Kong 3 Sweden 4 China Web ...

Page 15: ...5 Using Web Based Management Telephony Configuration Telephony Configuration window Enter the desired information on the window above and then click Save SIP Configuration Server SIP Configuration window ...

Page 16: ...arameter This is used to enable or disable the function of attach user phone parameter in SIP URL or not Timer T2 This is user defined T2 timer of SIP protocol Range 4 8 16 32 sec Initial Unregister Enable or disable the initial unregistered function Register Expiration Enter the timer of register expiration Session Expires Enter the timer of Expires Min SE Enter the timer of Min SE Session Expire...

Page 17: ...number function Index Choose the Phone 1 or Phone 2 Phone Number This is a user defined phone number for each phone port Display Name This is a user defined display name for each phone port User Agent Port This is a user defined unique port number for each phone port Authentication Username Enter the Username for SIP server authentication Authentication Password Enter the Password for SIP server a...

Page 18: ...figuration Peer to Peer window This window displays the Peer to Peer setting for non SIP server mode It lists the ten numbers which support Peer to Peer communication Click one of the ten pointer icons to access and edit the second SIP Configuration Peer to Peer window ...

Page 19: ...one number of the destination endpoint User IP Address Enter the phone number and IP address of the destination endpoint Format Destination Phone number Destination IP Address X X X X Port Enter the port number of the destination endpoint Click on the Save button at the bottom right of the screen to save the settings SIP Configuration Peer to Peer Second SIP Configuration Peer to Peer window ...

Page 20: ...ol of unassigned IP addresses IP Range This is the range of contiguous IP addresses above the base IPAddress Netmask This mask informs the client how the destination IP address is to be divided into network subnet and host parts The netmask has ones in the bit positions in the 32 bit address which are to be used for the network and subnet parts and zeros for the host part Default Gateway This spec...

Page 21: ...esses to translate hostnames into IP addresses or vice versa WIN Server IP Some LANs may require using WINS servers You may enter the IP address of the WINS server or leave the field blank Domain Name You may enter a domain name for the network group or leave the field blank State This toggles Disable and Enable for DHCP function Click on the Save button at the bottom right of the window to save t...

Page 22: ...nd Static IP As signment window Second Static IP Assignment window The items on this window are described below Index Choose the index number that you would like to edit From 1 to 4 MAC Address This specifies the physical address of the particular host that will receive the assigned IP address IP Address This is the static IP address to be assigned All other parameters Netmask Gateway DNS Server I...

Page 23: ...23 Using Web Based Management NAT Configuration NAT Configuration window After entering the desired information into the window above enable or disable the NAT Function and then click Save ...

Page 24: ...g Web Based Management This window allows you to view the current local server configuration settings Click the Edit icon on the window above to access the second Local Server Configuration window First Local Server Configuration window ...

Page 25: ...l Global Port Enter the designated TCP or UDP protocol port number for the particular protocol packet you wish to redirect Local Port Enter the port number used by the designated host on the LAN or use a well known port Server IP Enter the IP address of the local designated host computer or device State This toggles Disable and Enable for the Local Server Configuration function Click on the Save b...

Page 26: ...n this window are described below Click on the Save button at the bottom right of the window to save the settings Trap Manager IP Address The IP address of the trap receiving station Community Name A user defined SNMP community name SNMP AuthTrap This allows you to enable or disable the SNMP trap ...

Page 27: ...Management Administration Management window To add or change a User Account fill in the appropriate information in the User Name Old Password if applicable New Password and Confirm New Password fields Click on the Save button to keep the settings ...

Page 28: ...Rx Bytes The total number of bytes contained in packets received by the device Rx Non Ucast Packets The number of non unicast packets received by the device Rx Discard Packets The number of packets dropped by the device Rx Frame Too Long The number of packets that are larger than the 1514 Ethernet packet limit Rx Non Aligned Errors The number of packets that are not aligned properly ...

Page 29: ...mitted by the device Tx Non Ucast Packets The number of non unicast packets sent Tx Discard Packets The number of packets dropped by the device Tx Heartbeat Errors The number of heartbeat errors This relates to an internal timing function Tx Late Collision The number of late collisions Tx Retransmission Limit The number of times the device had to retransmit packets Tx Underrun Packets This counter...

Page 30: ...30 Using Web Based Management DSP Statistics DSP Statistics window This window displays a variety of DSP statistics ...

Page 31: ...31 Using Web Based Management Tcid Configuration Tcid Configuration window This read only window displays a variety of Tcid configuration settings ...

Page 32: ...32 Using Web Based Management Coding Profile Coding Profile window This read only window displays various Coding Profile settings ...

Page 33: ...TP Server Address The IP address of the TFTP server where the runtime or configuration file is located This entry is used only if the Firmware Update is set to Enable Last TFTP Server Address This is a read only field that displays the IP address of the last TFTP server to be accessed Firmware Update Determines whether or not the device will try to look for a runtime image file on the TFTP server ...

Page 34: ...ngs for the device and they will be used every time it is powered on reset or rebooted The only exception to this is a factory reset which will clear all settings and restore them to the initial values present when the device was purchased Click on the Save Configuration button at the bottom of the window to save the system settings to NV RAM ...

Page 35: ... restored to the values present when the device was purchased Note After performing the Factory Reset make sure to redefine the IP settings for the device in the IP Configuration menu Then perform a Restart System on the device After these three procedures are performed your Factory Reset is complete Click on the Reset to Factory Default button at the bottom of the window to reset the NV RAM to th...

Page 36: ...36 Using Web Based Management Restart System Restart System window To perform a reboot of the device which resets the system click the Restart button ...

Page 37: ...e or b an ordinary RS 232 cable and a null modem adapter One end of the cable or cable adapter combination must have a 9 pin D shell connector suitable for the Diagnostics port the other end must have a connector suitable for the console s serial communications port 2 Power down the devices attach the cable or cable adapter combination to the correct ports and restore power 3 Set the console to us...

Page 38: ... 100 compatible terminal mode to access and configure it Most of the screens are identical whether accessed from the console port or from a Telnet interface Console Usage Conventions The console interface uses the following conventions Items in angle brackets can be toggled on or off using the space bar Items in square brackets can be changed by typing in a new value You can use the Backspace and ...

Page 39: ...ote The command APPLY only applies for the current session Use Save Changes from the Main Menu for permanent changes First Time Connecting to the VoIP Gateway First make the console connection to the device and then power it on If your terminal or terminal emulation program is properly configured according to the specifications defined above you will see the POST test and the boot up process Durin...

Page 40: ...evice receives its IP settings from IP settings IP Address Subnet Mask and Default Gateway All of these settings are found in the first menu item in the Boot Menu named IP Configuration Configure IP Use the Tab key to highlight the first menu item Configure IP and press En ter The IP Configuration screen will now be displayed Boot Menu IP Configuration screen ...

Page 41: ...nter an IP address for the VoIP gateway Subnet Mask Enter a subnet mask for the VoIP gateway Default Gateway Enter the IP address of the WAN device usually a router you are using to make the WAN connection After you have finished press Ctrl S to save changes to RAM Next press the Esc key to return to the Boot Menu Position the cursor over the Save Changes item and press Enter This will save the se...

Page 42: ... do this by changing the IP address of the computer using the screen shown below Configuration Using a Console Configuring the VoIP Gateway Using a Web Browser Once this is done run any browser on the computer and point it to the default IP address of the VoIP as shown below Initial Window First Time Connecting to the Web Based Management Module ...

Page 43: ...dow The following window will be displayed Configuration Using a Console Configuring the VoIP Gateway Using a Web Browser Initially the VoIP gateway does not have a Username or Password To log in simply click on the OK button The following window will be displayed Device Information window ...

Page 44: ... VoIP Gateway Using a Web Browser To begin configuring the device click on the Config IP folder on the left hand side of the window shown below Next click on Config Device IP Address The following window will appear Configure Device IP Address window ...

Page 45: ... VoIP will attempt to obtain its IP settings from a DCHP server located on your LAN IP Address Enter an IP address for the VoIP gateway Subnet Mask Enter a subnet mask for the VoIP gateway Default Gateway Enter the IP address of the WAN device usually a router you are using to make the WAN connection Host Name This is a user defined host name for this VoIP Gateway MAC Cloning Enter the MAC address...

Page 46: ...s of SIP server Port Enter the port number of SIP server Default is 5060 Service Domain This is a user defined service domain for SIP server URL Format This is a user defined URL format for SIP server User Parameter This is used to enable or disable the function of attach user phone parameter in SIP URL or not Timer T2 This is user defined T2 timer of SIP protocol Range 4 8 16 32 sec Initial Unreg...

Page 47: ...refresher uac or uas Click on the Save button at the bottom right of the screen to save the settings After you have finished click on the Restart System item in the list at the left of the screen The following window will appear Select Yes and click on the Restart button at the bottom of the window the settings will be saved to NV RAM and reboot system Your VoIP is now configured for use Restart S...

Page 48: ...information Next power the device on by simply plugging it in You will see the POST test and the boot up process During this process press Ctrl C to reach the Boot Menu If the boot up process has proceeded too far and the Boot Menu shown below does not appear unplug the device plug it back in to restart the boot up pro cess and press Ctrl C until the Boot Menu appears Boot Menu Opening screen Conf...

Page 49: ...arted Choices include Manual When Manual is selected the VoIP gateway will obtain its IP settings from the fields located just below BOOTP When BOOTP is selected the VoIP gateway will attempt to obtain its IP settings from a BOOTP server located on your LAN DHCP When DHCP is selected the VoIP gateway will attempt to ob tain its IP settings from a DHCP server located on your LAN IP address Enter an...

Page 50: ...rting the device Position the cursor over the Restart System item and press Enter for the changes to take effect Your VoIP is now configured for use Configuring the IP Configuring the SNMP This screen allows you to set an SNMP trap manager Boot Menu SNMP Configuration screen Each item on the SNMP Configuration screen is described below SNMP AuthTrap Enables or disables the SNMP trap function Commu...

Page 51: ... Enter The Device Information screen will be displayed Boot Menu Device Information screen Each item on the Device Information screen is described below Device Type This displays the model name of this device Boot PROM Version This displays the version number of the device s startup code Firmware Version This displays the version number of the device s runtime code MAC Address This displays the MA...

Page 52: ...his is a user defined web port number Lifeline State Enables or disables the Lifeline function Lifeline prefix This is a user defined Lifeline prefixed key for this device Default is key Using the Boot Menu Device Information Update Boot and Application New software can be downloaded from a TFTP server Use the arrow keys to highlight the third menu item on the Boot Menu Update Firmware and Configu...

Page 53: ...ile Name The complete path and filename of the runtime image file on your TFTP server to be uploaded to the device Use Configuration File Toggle to Enabled to use the settings in a configuration text file when the device is reset rebooted File Name The complete path and filename on the TFTP server for the desired configuration file Last TFTP Server Address This is a read only field that displays t...

Page 54: ...ming a Factory Reset be absolutely certain that this is what you want to do Once the reset is done all of the device s settings stored in NV RAM will be erased and restored to values present when the device was purchased Note After performing the Factory Reset make sure to redefine the IP settings for the device in the IP Configuration menu Then perform a Restart System on the device After these t...

Page 55: ...ctory Reset screen Restart System To perform a system reset use the arrow keys to highlight the last menu item on the Boot Menu Restart System and press Enter The following Reboot Device screen will be briefly displayed Boot Menu Restart System screen ...

Page 56: ...nd line examples in this chapter are in bold type Listed below are some of the most commonly used commands parameter s and examples of their usage General Setup Commands nwdbg system reboot Definition This command is used to restart the device Parameter s None Example nwdbg system reboot nwdbg save changes Definition This command is used to save the configuration changes into flash memory and rest...

Page 57: ...un 123456789012 nwdbg pw PASSWORD Definition This command sets the password if there is a password string or shows the username password if only nwdbg pw is typed Parameter s PASSWORD maximum string length is 12 characters Example nwdbg pw nwdbg slic 0 1 Definition This command changes the Subscriber Line Interface Circuit SLIC state to standby or active or shows the SLIC state if only nwdbg slic ...

Page 58: ...DDRESS the format is XX XX XX XX XX XX Example nwdbg mac 00 50 ba 08 24 56 nwdbg ip dhcp bootp manual Definition This command sets the software boot mode to DHCP BOOTP or Manual mode If only nwdbg ip is typed this command shows the IP configuration DHCP While the system is booting the system acts as a DHCP client BOOTP While the system is booting the system acts as a BOOTP client This mode is used...

Page 59: ...BNET MASK Definition This command sets the fixed subnet mask which is used as the system s subnet mask if the software boot mode is Manual mode If only nwdbg mask is typed this command shows the IP configuration Parameter s SUBNET MASK Example nwdbg mask 255 0 0 0 nwdbg gw GATEWAY IP Definition This command sets the fixed GW address which is used as the system s GW address if the software boot mod...

Page 60: ...nwdbg ca is typed this command shows the address Parameter s NOTIFY ENTITY the format can be localName domainName ip port or domainName ip port or domainName ip Example nwdbg ca 10 1 40 100 2427 nwdbg rgw RGW NAME Definition This command sets the Residential Gateway Name If only nwdbg rgw is typed this command shows the RGW NAME Parameter s RGW NAME Example nwdbg rgw RGW_1 nwdbg dns DNS IP Definit...

Page 61: ...This command provides country code setting interface to config the tone frequency for different country If only nwdbg country is typed this command shows the COUNTRY CODE Parameter s 0 USA Default 1 Japan 2 Hong Kong 3 Sweden Example nwdbg country 1 nwdbg config Definition This command shows all the configuration settings made by nwdbg commands Parameter s None Example nwdbg config Command Line In...

Page 62: ...ds between two echo requests Example ping 10 1 1 6 n 100 w 2 i 1 Command Line Interface General Setup Commands TFTP Client Setup Commands When the user enters tftp the screen will show all commands about the TFTP client ggdbg tftp tftp srvip IP ADDRESS set the IP address of TFTP server tftp get FILENAME get the remote image file If FILENAME is not specified the image file name in EEPROM will be em...

Page 63: ...FILENAME is the name of the image on the TFTP server If any error occurs during the image download the message ERROR will be displayed When the user enters tftp get the file name in EEPROM will be employed Example ggdbg tftp get c 102nmm tfp Download d project dg102 102nmm tfp OK tftp update Definition This command updates the image in FLASH The image is downloaded for storage in DRAM If any error...

Page 64: ...ay 10 100BASE TX Fast Ethernet ports MDI II LAN NWay 10 100BASE TX Fast Ethernet ports MDI X IEEE 802 3 10BASE T Ethernet compliance IEEE 802 3u 100BASE TX Fast Ethernet compliant Quality of Service Voice service is prioritized over the data traffic FAX Support V 21 V 27ter V 29 V 17 Modulation Demodulation Network Protocols TCP IP UDP ARP ICMP TFTP Telnet SNMP HTTP DHCP Dynamic Host Configuration...

Page 65: ...rivial File Transfer Protocol provides firmware upgrade Security Password Authentication Protocol Challenge Handshake Authentication Protocol PAP CHAP Administrative password through Telnet Console Web and SNMP Technical Specifications LEDs General Power Status Ethernet WAN 10 100M Link Act LAN 10 100M Link Act Line Hook Ringing Phone 1 to 2 Hook Ringing Dimensions 223 3 W x 131 7 D x 35 H mm ...

Page 66: ...rt for Life Line One RS 232C DB 9 Console port Power Supply AC to DC power adapter provided DC Input 12VDC 1A Operating Temperature 0 50 C Storage Temperature 10 55 C Humidity 5 95 non condensing Safety CSA International CSA 950 UL 1950 EN 60950 IEC 950 Emission EMI FCC Class B VCCI Class B BSMI Class B CE Class B C Tick Class B Technical Specifications ...

Page 67: ...e price is refunded shall become the property of D Link upon replacement or refund Limited Software Warranty D Link warrants that the software portion of the product Software will substantially conform to D Link s then current functional specifications for the Software as set forth in the applicable documentation from the date of original retail purchase of the Software for a period of ninety 90 d...

Page 68: ... D Link does not cover Products if in D Link s judgment have been subjected to abuse accident alteration modification tampering negligence misuse faulty installation lack of reasonable care repair or service in any way that is not contemplated in the documentation for the product or if the model or serial number has been altered tampered with defaced or removed Initial installation installation an...

Page 69: ...76 Contents are subject to change without prior notice Copyright 2002 by D Link Corporation D Link Systems Inc All rights reserved CE Mark Warning This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures FCC Statement This equipment has been tested and found to comply with the limits for a Class B...

Page 70: ...70 Register online your D Link product at http support dlink com register Registration ...

Page 71: ...adian customers can contact D Link technical support through our website or by phone Tech Support for customers within the United States D Link Technical Support over the Telephone 877 453 5465 24 hours a day seven days a week D Link Technical Support over the Internet http support dlink com email support dlink com Tech Support for customers within Canada D Link Technical Support over the Telephon...