D-Link DG-104SH, Manual

Page 1: ...Manual Building Networks for People D Link DG 104SH VoIP Station Gateway Version 1 10 ...

Page 2: ...atures and Benefits 5 Getting Started 6 Understanding Indicators 9 Configuration 11 Using the Boot Menu 21 Using Web Based Management 30 Command Line Interface 68 Technical Specifications 76 Waranty 79 Registration 82 Contacting Technical Support 83 ...

Page 3: ...Above Computers with Windows Macintosh or Linux based operating systems with an installed Ethernet adapter System Requirements Contents of Package D Link DG 104SH VoIP Station Gateway Ethernet Cable RJ 45 A C Power Adapter If any of the above items are missing please contact your reseller ...

Page 4: ...e Modem or other WAN devices and the other may function as a connection to create a home or small office LAN network Enabling NAT on the DG 104SH will allow multiple clients to connect to the Internet It can be configured monitored via the Console Web browser or Telnet and SNMP management is also supported By routing calls over the Internet or any IP network this gateway can reduce or eliminate lo...

Page 5: ...DHCP Dynamic Host Configuration Protocol or static configuration Silence suppression to reduce bandwidth consumption Comfort noise generation for a more natural feel Adaptive jitter buffer for smooth voice reception Lost packet recovery ability for improved voice quality Command port for easy configuration Remote Software download update Support IP sharing to allow multiple users to access the Int...

Page 6: ...ector For the included power adapter If you use a power adapter other than the one included with the product please make sure that it has a DC output of 12VDC 1A Diagnostic Port An RS 232 serial port used to configure the device Plug one end of a straight through wired RS 232 cable to the device and the other end to a serial port of a PC running a terminal emulation pro gram such as Microsoft Hype...

Page 7: ... used to connect analog or digital telephones and fax machines Plug your telephone s and or fax machine directly into any of these jacks Installation When choosing a place to install the VoIP Gateway please Use the following guidelines The power outlet should be within 1 82 meters 6 feet of the device Visually inspect the power cord and see that it is secured to the AC power connector Do not place...

Page 8: ...eway to a Hub Switch Connecting the VoIP Gateway to a Computer The DG 104SH requires a straight through cable when connecting to a computer Make sure that your IP address on your Ethernet card is in the same subnet as the DG 104SH otherwise it will not connect When connecting the LAN port to a Hub Switch you will need to use a cross over cable Installation ...

Page 9: ...here is no connection or the port is operating at 10Mbps through a connection to a 10BASE T device It is lit when the port is operating at 100Mbps through a con nection to a dual speed or 100BASE TX Fast Ethernet device Link Act When a good link to a powered up but idle device is de tected on a port this indicator shines steadily When packets are re ceived from the device the indicator blinks Test...

Page 10: ...k status and activity on the 10 100 dual speed Ethernet port that is used to connect to your LAN 10 100M This indicator remains unlit when there is no connection or the port is operating at 10Mbps through a connection to a 10BASE T device It is lit when the port is operating at 100Mbps through a con nection to a dual speed or 100BASE TX Fast Ethernet device Link Act When a good link to a powered u...

Page 11: ...rial data terminal or b a computer running communications software set to emulate a VT100 The console must be connected to the Diagnostics port This is an RS 232 port with a 9 socket D shell connector and DCE type wiring Make the connection as follows 1 Obtain suitable cabling for the connection You can use either a a null modem RS 232 cable or b an ordinary RS 232 cable and a null modem adapter O...

Page 12: ...t an IP address for your device you can use a Telnet pro gram in a VT 100 compatible terminal mode to access and configure it Most of the screens are identical whether accessed from the console port or from a Telnet interface Console Usage Conventions The console interface uses the following conventions Items in angle brackets can be toggled on or off using the space bar Items in square brackets c...

Page 13: ... Use Save Changes from the Main Menu for permanent changes First Time Connecting to the VoIP Gateway First make the console connection to the device and then power it on If your terminal or terminal emulation program is properly configured according to the specifications defined above you will see the POST test and the boot up process During this process press Ctrl C to reach the Boot Menu shown b...

Page 14: ...st menu item in the Boot Menu named IP Configuration Configure IP Use the Tab key to highlight the first menu item Configure IP and press En ter The IP Configuration screen will now be displayed Boot Menu IP Configuration screen Gatekeeper Mode Choose the Gatekeeper mode Gatekeeper IP The Gatekeeper IP address is necessary if you chose the Manual Discovery item within the Gatekeeper Mode Gatekeepe...

Page 15: ...onfigured for use No Gatekeeper When No Gatekeeper is selected the VoIP gate way will not need Gatekeeper Auto Discovery When Auto Discovery is selected the VoIP gateway will auto search the Gatekeeper from your LAN or WAN Manual Discovery When Manual Discovery is selected the VoIP gateway will attempt to obtain the Gatekeeper settings from the fields located just below Configuring the VoIP Gatewa...

Page 16: ...oIP gateway You can do this by changing the IP address of the computer using the screen shown below Configuration Configuring the VoIP Gateway Once this is done run any browser on the computer and point it to the default IP address of the VoIP as shown below Initial Window First Time Connecting to the Web Based Management Module ...

Page 17: ... middle of the window The following window will be displayed Configuration Configuring the VoIP Gateway Initially the VoIP gateway does not have a Username or Password To log in simply click on the OK button The following window will be displayed Device Information window ...

Page 18: ...he VoIP Gateway To begin configuring the device click on the Config IP folder on the left hand side of the window shown below Next click on Config Device IP Address The following window will appear Configure Device IP Address window ...

Page 19: ...its IP settings from a BOOTP server located on your LAN DHCP When DHCP is selected the VoIP will attempt to obtain its IP settings from a DCHP server located on your LAN IP Address Enter an IP address for the VoIP gateway Subnet Mask Enter a subnet mask for the VoIP gateway Default Gateway Enter the IP address of the WAN device usually a router you are using to make the WAN connection Click on the...

Page 20: ...ode Select the Gatekeeper mode Default is Auto Gatekeeper IP Address This IP address is necessary if you chose the Manual mode defined as above Send Register Unregister to Gatekeeper Determines whether or not the device register to Gatekeeper Click on the Save button at the bottom right of the screen to save the settings ...

Page 21: ...information Next power the device on by simply plugging it in You will see the POST test and the boot up process During this process press Ctrl C to reach the Boot Menu If the boot up process has proceeded too far and the Boot Menu shown below does not appear unplug the device plug it back in to restart the boot up pro cess and press Ctrl C until the Boot Menu appears Boot Menu Opening screen Conf...

Page 22: ...tekeeper Mode Use the Space key to select the Gatekeeper mode once the device is rebooted restarted Choices include No Gatekeeper When No Gatekeeper is selected the VoIP gateway will not need Gatekeeper Auto Discovery When Auto Discovery is selected the VoIP gateway will auto search the Gatekeeper from your LAN or WAN Manual Discovery When Manual Discovery is selected the VoIP gateway will attempt...

Page 23: ...or the changes to take effect Your VoIP is now configured for use Configuring the IP Configuring the SNMP This screen allows you to set an SNMP trap manager Boot Menu SNMP Configuration screen Subnet mask Enter a subnet mask for the VoIP gateway DHCP When DHCP is selected the VoIP gateway will attempt to ob tain its IP settings from a DHCP server located on your LAN IP address Enter an IP address ...

Page 24: ... the device Use the arrow keys to highlight the second menu item on the Boot Menu De vice Information and press Enter The Device Information screen will be displayed Boot Menu Device Information screen Each item on the SNMP Configuration screen is described below SNMP AuthTrap Enables or disables the SNMP trap function Community Enter the community name of the trap manager IP Enter the IP address ...

Page 25: ...vision number of the hardware circuitry System Country Code This is a user defined country code for this device 0 USA 1 Japan Default System Name This is a user defined name for this device System Location This is a user defined physical location of the device System Contact This is user defined contact information for the person or department responsible for the maintenance of this device Update ...

Page 26: ...loading the image file through a WAN Link TFTP Server Address The IP address of the TFTP server where the runtime or configuration file is located This entry is used only if the Firmware Update is set to Enable Firmware Update Determines whether or not the device will try to look for a runtime image file on the TFTP server File Name The complete path and filename of the runtime image file on your ...

Page 27: ... or rebooted The only exception to this is a factory reset which will clear all settings and restore them to their initial values which were present when the device was purchased Factory Reset Before performing a Factory Reset be absolutely certain that this is what you want to do Once the reset is done all of the device s settings stored in NV RAM will be erased and restored to values present whe...

Page 28: ...reen will be briefly displayed Note After performing the Factory Reset make sure to redefine the IP settings for the device in the IP Configuration menu Then perform a Restart System on the device After these three procedures are performed your Factory Reset is complete To perform a Factory Reset use the arrow keys to highlight the fifth menu item on the Boot Menu Factory Reset and press Enter The...

Page 29: ...29 Using the Boot Menu Restart System Boot Menu Restart System screen ...

Page 30: ...ent for your device is to secure a browser A Web browser is a program that allows a person to read hypertext for example Netscape Navigator 6 x or later or Microsoft Internet Explorer 6 x or later Follow the installation instructions for the browser The second and last step is to configure the IP interface of the device This can be done manually through a console See the Configuring the VoIP Gatew...

Page 31: ...ation and Local Server Configuration SNMP Trap Configuration Administration Management Monitor Ethernet Sta tistics DSP Statistics Tcid Configuration and Coding Profile Firmware and Configuration Update Save Changes Factory Reset and Restart System Configure Device IP Address The items on this window are described below Restart Settings Get IP From Select the method the VoIP gateway will use to ob...

Page 32: ...et mask for the VoIP gateway Default Gateway Enter the IP address of the WAN device usually a router you are using to make the WAN connection Using Web Based Management Configure Device IPAddress Click on the Save button at the bottom right of the window to save the settings Configure Gatekeeper Configure Gatekeep window The items on this window are described below Mode Choose the Gatekeeper mode ...

Page 33: ...indow The items on this window are described below Device Type This displays the model name of this device MAC Address This displays the MAC address of this device Boot PROM Version This displays the version number of the device s startup code Firmware Version This displays the version number of the device s runtime code Hardware Revision This displays the revision number of the hardware circuitry...

Page 34: ...en 4 China Serial Number This field is for a user determined identification number System Name This is a user defined name for this device System Location This is a user defined physical location of the device System Contact This is user defined contact information for the person or department responsible for the maintenance of this device Device Information Click on the Save button at the bottom ...

Page 35: ...d Management Prefer Codec Table Prefer Codec Table window This window allows you to view the Prefer Codec Table settings Click the number of Tcid column on the window above to access the second Prefer Codec Table window ...

Page 36: ... are described below Tcid This displays the port number of this device 0 port1 1 port2 2 port3 3 port4 Prefer Codec Type This is a user defined prefer codec type for the port shown as above Click on the Save button at the bottom right of the window to save the settings Prefer Codec Table ...

Page 37: ...w Analog Port Ingress Calls and Dialing Rule Settings for the Gateway s Voice Ports This window allows you to view the Analog Port Telephone No Table settings Click the number of Tcid column on the window above to access the second Analog Port Telephone No Table window ...

Page 38: ...3 port4 Telephone No This is a user defined Caller ID number for the port shown as above Caller ID Name This is a user defined Caller ID name Private Type Determines whether or not the user would like to block unblock the Caller ID number and Caller ID name Call Forward Toggle to Enabled to use the Call Forward function Call Forward to Telephone No This is a user defined telephone number for call ...

Page 39: ...ed Management Analog Port Click on the Save button at the bottom right of the screen to save the settings Data Port Egress Calls and Dialing Rule Settings First Data Port Telephone No Table window This window allows you to view the Data Port Telephone No Table settings Click the Add icon on the window above to access the First Data Port Tele phone No Table window ...

Page 40: ... Enter the desired information on the window above and then click Save Prefix Strip Telephone No This is a user defined prefix strip number for outgoing calls to another device Destination IPAddress Enter the IP address of the destination you would like to call One prefix telephone number will map to one destination IP address ...

Page 41: ...window The items on this window are described below Choose the TSGM or HSMU Mode then click Next TSGM This Mode allow user to setup advanced ingress calls and dialing rule settings for the gateway s voice ports HSMU This Mode allow user to setup advanced egress calls and dialing rule settings ...

Page 42: ... window are described below Enter the desired information on the window above and then click Next Destination ID This is a user defined destination ID for the port shown below The ID cannot be duplicated Tcid This is a user defined port number of this device 0 port1 1 port2 2 port3 3 port4 ...

Page 43: ... items on this window are described below Enter the desired information on the window above and then click Next Hunt Group This is a user defined hunt group number for the destination ID shown below Destination ID This displays the destination ID set in the last previous page ...

Page 44: ...is displays the Hunt Group ID set in the previous page Min Digits This is a user defined min digits of the dial number Max Digits This is a user defined max digits of the dial number Prefix Strip This is a user defined prefix stripped digits of the dial number Prefix Digit This is a user defined prefix added number of the dial number Enter the desired information on the window above and then click...

Page 45: ...ased Management ATPM Address Table First ATPM Address Table window This window allows you to view the ATPM Address Table settings Click the Add icon on the window above to access the Second ATPM Address Table window ...

Page 46: ...46 Using Web Based Management ATPM Address Table Second ATPM Address Table window Enter the desired information on the window above and then click Save ...

Page 47: ...ment ATPM Hunt Group Table First ATPM Hunt Group Table window This window allows you to view the ATPM Hunt Group Table settings Click the Add or Delete icon on the window above to access the Second ATPM Hunt Group Table window ...

Page 48: ...48 Using Web Based Management ATPM Hunt Group Table Second ATPM Hunt Group Table window Enter the desired information on the window above and then click Save ...

Page 49: ...nt ATPM Destination Table First ATPM Destination Table window This window allows you to view the ATPM Destination Table settings Click the Add or Delete icon on the window above to access the Second ATPM Destination Table window ...

Page 50: ...50 Using Web Based Management ATPM Destination Table Second ATPM Destination Table window Enter the desired information on the window above and then click Save ...

Page 51: ...51 Using Web Based Management Dynamic IP Assignment Dynamic IP Assignment window Enter the desired information on the window above and then click Save ...

Page 52: ...52 Using Web Based Management Static IP Assignment First Static IP Assignment window Click the pointer icon on the window above to access the second Static IP Assignment window ...

Page 53: ...53 Using Web Based Management Static IPAssignment Second Static IP Assignment window Enter the desired information on the window above and then click Save ...

Page 54: ...54 Using Web Based Management NAT Configuration NAT Configuration window After entering the desired information into the window above enable or disable the NAT Function and then click Save ...

Page 55: ...g Web Based Management First Local Server Configuration window This window allows you to view the current local server configuration settings Click the Edit icon on the window above to access the second Local Server Configuration window ...

Page 56: ...nt Local Server Configuration Second Local Server Configuration window After completing the local server configuration settings on the window above select enabled or disabled in the drop down menu under State and then click Save ...

Page 57: ...n this window are described below Click on the Save button at the bottom right of the window to save the settings Trap Manager IP Address The IP address of the trap receiving station Community Name A user defined SNMP community name SNMP AuthTrap This allows you to enable or disable the SNMP trap ...

Page 58: ...Management Administration Management window To add or change a User Account fill in the appropriate information in the User Name Old Password if applicable New Password and Confirm New Password fields Click on the Save button to keep the settings ...

Page 59: ...Rx Bytes The total number of bytes contained in packets received by the device Rx Non Ucast Packets The number of non unicast packets received by the device Rx Discard Packets The number of packets dropped by the device Rx Frame Too Long The number of packets that are larger than the 1514 Ethernet packet limit Rx Non Aligned Errors The number of packets that are not aligned properly ...

Page 60: ...mitted by the device Tx Non Ucast Packets The number of non unicast packets sent Tx Discard Packets The number of packets dropped by the device Tx Heartbeat Errors The number of heartbeat errors This relates to an internal timing function Tx Late Collision The number of late collisions Tx Retransmission Limit The number of times the device had to retransmit packets Tx Underrun Packets This counter...

Page 61: ...61 Using Web Based Management DSP Statistics DSP Statistics window This window displays a variety of DSP statistics ...

Page 62: ...62 Using Web Based Management Tcid Configuration Tcid Configuration window This read only window displays a variety of Tcid configuration settings ...

Page 63: ...63 Using Web Based Management Coding Profile Coding Profile window This read only window displays various Coding Profile settings ...

Page 64: ...f the TFTP server where the runtime or configuration file is located This entry is used only if the Firmware Update is set to Enable Last TFTP Server Address This is a read only field that displays the IP address of the last TFTP server to be accessed Firmware Update Determines whether or not the device will try to look for a runtime image file on the TFTP server File Name The complete path and fi...

Page 65: ...restore them to the initial values present when the device was purchased Click on the Save Configuration button at the bottom of the window to save the system settings to NV RAM Click on the Save button at the bottom right of the window to save the settings Use Config File Toggle to Enabled to use the settings in a configuration text file when the device is reset rebooted Config File Name The comp...

Page 66: ... restored to the values present when the device was purchased Note After performing the Factory Reset make sure to redefine the IP settings for the device in the IP Configuration menu Then perform a Restart System on the device After these three procedures are performed your Factory Reset is complete Click on the Reset to Factory Default button at the bottom of the window to reset the NV RAM to th...

Page 67: ...67 Using Web Based Management Restart System Restart System window To perform a reboot of the device which resets the system click the Restart button ...

Page 68: ...nd line examples in this chapter are in bold type Listed below are some of the most commonly used commands parameter s and examples of their usage General Setup Commands nwdbg system reboot Definition This command is used to restart the device Parameter s None Example nwdbg system reboot nwdbg save changes Definition This command is used to save the configuration changes into flash memory and rest...

Page 69: ...un 123456789012 nwdbg pw PASSWORD Definition This command sets the password if there is a password string or shows the username password if only nwdbg pw is typed Parameter s PASSWORD maximum string length is 12 characters Example nwdbg pw nwdbg slic 0 1 Definition This command changes the Subscriber Line Interface Circuit SLIC state to standby or active or shows the SLIC state if only nwdbg slic ...

Page 70: ...DDRESS the format is XX XX XX XX XX XX Example nwdbg mac 00 50 ba 08 24 56 nwdbg ip dhcp bootp manual Definition This command sets the software boot mode to DHCP BOOTP or Manual mode If only nwdbg ip is typed this command shows the IP configuration DHCP While the system is booting the system acts as a DHCP client BOOTP While the system is booting the system acts as a BOOTP client This mode is used...

Page 71: ...BNET MASK Definition This command sets the fixed subnet mask which is used as the system s subnet mask if the software boot mode is Manual mode If only nwdbg mask is typed this command shows the IP configuration Parameter s SUBNET MASK Example nwdbg mask 255 0 0 0 nwdbg gw GATEWAY IP Definition This command sets the fixed GW address which is used as the system s GW address if the software boot mod...

Page 72: ...g dns is typed this command shows the DNS IP STATE Parameter s DNS IP Example nwdbg dns 10 1 1 5 nwdbg dns disable enable Definition This command turns on off the DNS function If only nwdbg dns is typed this command shows the DNS IP STATE Parameter s disable enable Example nwdbg dns disable nwdbg country code Definition This command provides country code setting interface to config the tone freque...

Page 73: ...ets the user ping an IP address from the device Parameter s DEST IP The host ip address OPTIONS t Ping the specifed host until stopped type SPACE n count Number of echo requests to send w timeout Timeout in seconds to wait for each reply i interval The interval in half seconds between two echo requests Example ping 10 1 1 6 n 100 w 2 i 1 Command Line Interface General Setup Commands ...

Page 74: ...e file If FILENAME is not specified the image file name in EEPROM will be employed tftp update update the image in flash Current Settings TFTP Server IP Address 172 16 6 245 Image File Name 102nmm01 tfp tftp srvip IP ADDRESS Definition This command sets the IP address of the TFTP server The image must be resident on that TFTP server If the IP address is invalid the message ERROR will be displayed ...

Page 75: ...ll be displayed When the user enters tftp get the file name in EEPROM will be employed Example ggdbg tftp get c 102nmm tfp Download d project dg102 102nmm tfp OK tftp update Definition This command updates the image in FLASH The image is downloaded for storage in DRAM If any error occurs during the image update the message ERROR will be displayed Example ggdbg tftp update Erase Runtime Flash Memor...

Page 76: ...N NWay 10 100BASE TX Fast Ethernet ports MDI II LAN NWay 10 100BASE TX Fast Ethernet ports MDI X IEEE 802 3 10BASE T Ethernet compliance IEEE 802 3u 100BASE TX Fast Ethernet compliant Quality of Service Voice service is prioritized over the data traffic FAX Support V 21 V 27ter V 29 V 17 Modulation Demodulation Fax Relay Protocols T 38 Network Protocols TCP IP UDP ARP ICMP TFTP Telnet SNMP HTTP DH...

Page 77: ...Authentication Protocol Challenge Handshake Authentication Protocol PAP CHAP Administrative password through Telnet Console Web and SNMP Technical Specifications LEDs General Power Test Ethernet WAN 10 100M Link Act LAN 10 100M Link Act Dimensions 220 W x 167 2 D x 44 5 H mm Number of Ports One 10 100BASE TX Fast Ethernet port WAN One 10 100BASE TX Fast Ethernet port LAN Four loop start FXS RJ 11 ...

Page 78: ...Supply AC to DC power adapter provided DC Input 12VDC 1A Operating Temperature 0 50 C Storage Temperature 10 70 C Humidity 5 95 non condensing Safety UL CUL CSA Emission EMI FCC Class B Technical Specifications ...

Page 79: ...e price is refunded shall become the property of D Link upon replacement or refund Limited Software Warranty D Link warrants that the software portion of the product Software will substantially conform to D Link s then current functional specifications for the Software as set forth in the applicable documentation from the date of original retail purchase of the Software for a period of ninety 90 d...

Page 80: ... D Link does not cover Products if in D Link s judgment have been subjected to abuse accident alteration modification tampering negligence misuse faulty installation lack of reasonable care repair or service in any way that is not contemplated in the documentation for the product or if the model or serial number has been altered tampered with defaced or removed Initial installation installation an...

Page 81: ...76 Contents are subject to change without prior notice Copyright 2002 by D Link Corporation D Link Systems Inc All rights reserved CE Mark Warning This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures FCC Statement This equipment has been tested and found to comply with the limits for a Class B...

Page 82: ...82 Register online your D Link product at http support dlink com register Registration ...

Page 83: ...adian customers can contact D Link technical support through our website or by phone Tech Support for customers within the United States D Link Technical Support over the Telephone 877 453 5465 24 hours a day seven days a week D Link Technical Support over the Internet http support dlink com email support dlink com Tech Support for customers within Canada D Link Technical Support over the Telephon...