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79

D-Link DGL-5500 User Manual

Section 5 - Troubleshooting

Reset Router/Forgot Password

•  Configure your Internet settings:

•  Go to 

Start

 > 

Settings

 > 

Control Panel

. Double-click the 

Internet Options

 Icon. From the 

Security

 tab, click 

the button to restore the settings to their defaults.

•  Click the 

Connection

 tab and set the dial-up option to Never Dial a Connection. Click the LAN Settings button. 

Make sure nothing is checked. Click 

OK

•  Go to the 

Advanced

 tab and click the button to restore these settings to their defaults. Click 

OK

 three times.

•  Close your web browser (if open) and open it.

•  Access the web management. Open your web browser and enter the IP address of your D-Link router in the address bar. This 

should open the login page for your web management. 

•  If you still cannot access the configuration, unplug the power to the router for 10 seconds and plug back in. Wait about 30 

seconds and try accessing the configuration. If you have multiple computers, try connecting using a different computer.

2. What can I do if I forgot my password?

If you forgot your password, you must reset your router. Unfortunately this process will 

change all your settings back to the factory defaults.

To reset the router, locate the reset button (hole) on the bottom of the unit. With the 

router powered on, use a paperclip to hold the button down for 10 seconds. Release the 

button and the router will go through its reboot process. Wait about 30 seconds to access 

the router. To re-configure the router, refer to page 13.

Summary of Contents for DGL-5500

Page 1: ...User Manual Version 1 0 August 14 2013 DGL 5500 Gaming Router AC1300 ...

Page 2: ...rks of D Link Corporation or its subsidiaries in the United States or other countries All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies Copyright 2013 by D Link Systems Inc All rights reserved This publication may not be reproduced in whole or in part without prior expressed written permission from D Link Systems Inc Preface R...

Page 3: ...Active Devices 20 Priorities 22 Setup 23 Static assigned by ISP 24 Dynamic Cable 25 PPPoE DSL 26 Internet Connection Setup Wizard 27 Wireless Settings 31 802 11n g 2 4GHz 31 802 11ac n a 5GHz 32 Wireless Security 33 What is WPA 33 WPA WPA2 Personal PSK 34 Configure WPA WPA2 Enterprise RADIUS 35 Network Settings 36 Router Settings 36 DHCP Server Settings 37 DHCP Reservation 39 StreamBoost 40 Advanc...

Page 4: ...PS 67 Windows Vista 71 WPA WPA2 72 WPS WCN 2 0 74 Windows XP 75 WPA WPA2 76 Troubleshooting 78 Reset Router Forgot Password 79 Wireless Basics 82 What is Wireless 83 Tips 85 Wireless Modes 86 Networking Basics 87 Check your IP address 87 Windows 8 Users 87 Windows 7 Vista Users 87 Windows XP Users 87 Statically Assign an IP Address 88 Windows 8 Users 88 Windows 7 Vista Users 89 Windows XP Users 90...

Page 5: ...te UsingapowersupplywithadifferentvoltageratingthantheoneincludedwiththeDGL 5500willcausedamageandvoidthewarranty for this product If any of the above items are missing please contact your reseller DGL 5500 Gaming Router Power Adapter Ethernet Cable Wi Fi Configuration Card Quick Install Guide ...

Page 6: ...nts Computer with the following Windows Macintosh or Linux based operating system An installed Ethernet adapter or wireless adapter Supported Browsers Internet Explorer 7 or higher Firefox Safari 4 or higher Chrome Windows Users Make sure you have the latest version of Java installed Visit www java com to download the latest version System Requirements ...

Page 7: ...t performance And while your home gains all the cutting edge benefits of AC the Wireless AC1300 Dual Band Gigabit Cloud Router is also compatible with all of your current Wireless N products And with four Gigabit ports you can give your media players and gaming consoles more speed than you dreamed possible The DDGL 5500 router delivers Dual BandTechnology for intelligent versatile interference fre...

Page 8: ...ill start to blink 3 LAN Ports 1 4 Connect Ethernet devices such as computers switches and game consoles 4 Internet Port Connect your broadband modem to this port using an Ethernet cable 5 Power Button Press to power the router on and off 6 Power Port Connect the supplied power adapter 7 Reset Button Press and hold the reset button with a paper clip for six seconds to reset the router to the facto...

Page 9: ...erconnectiontothepowersupply Thelightwillbesolidorangeduringboot up andwillblinkgreenduringtheWPSprocess 2 Internet LED A solid green light indicates a connection to the Internet port If the LED is orange the connection is good but the router cannot connect to the Internet 1 2 Hardware Overview LEDs ...

Page 10: ...gaPPPoEconnection youwillneedyourPPPoEusernameandpassword If you do not have this information contact your Internet provider Do not proceed until you have this information UserswithCableproviders Makesureyouunplugthepowertoyourmodem Insomecases youmayneedtoturn it off for up to 5 minutes Advanced Users If your ISP provided you with a modem router combo you will need to set it to bridge mode so the...

Page 11: ...at is 1 5 feet thick 5 meters at a 45 degree angle appears to be almost 3 feet 1 meter thick At a 2 degree angle it looks over 42 feet 14 meters thick Position devices so that the signal will travel straight through a wall or ceiling instead of at an angle for better reception 3 Building Materials make a difference A solid metal door or aluminum studs may have a negative effect on range Try to pos...

Page 12: ...ug your DSL or Cable modem This is required Connect to your Network Modem 2 ConnectanEthernetcablefromtheInternetportoftheroutertotheEthernetportonyourDSLorCablemodem 12V 2A USB WPS 1 2 3 LAN 4 INTERNET POWER Modem DGL 5500 Ethernet Port Ethernet Cable Internet Port yellow ...

Page 13: ...dem Please wait about one minute before continuing 3 Connect another Ethernet cable from the Ethernet port on your computer to one of the LAN ports on the router 12V 2A USB WPS 1 2 3 LAN 4 INTERNET POWER DGL 5500 Computer Ethernet Cable Modem DGL 5500 12V 2A USB WPS 1 2 3 LAN 4 INTERNET POWER Computer ...

Page 14: ...he manual setup procedure to configure your network and wireless settings If you did not connect to the Internet use the D Link Setup Wizard refer to page 14 5 Plug the power adapter into your router and connect to an available power outlet or surge protector If the Power LED does not light up press the Power button on the back of the router 12V 2A USB WPS 1 2 3 LAN 4 INTERNET POWER Modem Computer...

Page 15: ...to the router Connect one of your computers to the router LAN port using an Ethernet cable Make sure your IP address on the computer is 192 168 0 xxx where xxx is between 2 and 254 Please see the Networking Basics section for more information If you need to change the settings write down your existing settings before making any changes In most cases your computer should be set to receive an IP add...

Page 16: ...the original values as in Step 1 6 Disconnect the Ethernet cable from the router and reconnect your computer to your network 7 Connect an Ethernet cable in one of the LAN ports of the router and connect it to your other router Do not plug anything into the Internet WAN port of the D Link router 8 You may now use the other three LAN ports to connect other Ethernet devices and computers To configure...

Page 17: ...re your router to connect to the Internet and connect to your clients D Link Setup Wizard This wizard will launch when you log into the router for the first time Refer to the next page Manual Setup Log into the router and manually configure your router advanced users only Refer to page 19 Configuration ...

Page 18: ...t need to continue Click Next to continue Quick Setup Wizard If this is your first time installing the router launch your web browser e g Internet Explorer Firefox Safari and Chrome and enterhttp dlinkrouter local ortherouter sIPaddress default is 192 168 0 1 Please wait while your router detects your internet connection type If the router detects your Internet connection you may need to enter you...

Page 19: ...sanEthernetconnectionbutdoesnotdetectthetype of Internet connection you have this screen will appear Click Guide me throughtheInternetConnectionSettingstodisplayalistofconnection types to choose from Select your Internet connection type You can select Username Password Connection PPPoE if you are using a PPPoE connection common with DSL or select Static IP Address Connection if your IP settings ar...

Page 20: ...inue Note Make sure to remove your PPPoE software from your computer The software is no longer needed and will not work through a router If the router detected or you selected Static enter the IP and DNS settings supplied by your ISP Click Next to continue ClickeitherIwantautomaticStreamBoostupdatesorIdeclineautomatic StreamBoost updates Click Next to continue ...

Page 21: ...d security Click Save to continue You can keep the Enable Auto Bandwidth Estimation box checked to auto detectyourbandwidthoruncheckittomanuallyenteryourdownload anduploadspeeds ClicktheTestBandwidthbuttonfirstsotheroutercan detect your speeds After processing is completed click Next to continue EnteraWi FiNetworkName SSID andWi FiPasswordforboththe2 4GHz and 5GHz bands Click Next to continue ...

Page 22: ... D Link DGL 5500 User Manual Section 3 Configuration If you want to create a bookmark to the router click OK Click Cancel if you do not want to create a bookmark Click Connect to finish your router setup ...

Page 23: ...ault Openawebbrowser e g InternetExplorer Chrome Firefox orSafari and enter http dlinkrouter local or http 192 168 0 1 TheMyNetworkpagewillhaveagraphicallayoutofyour network Note that devices connected to the router must be transmitting receiving data to show up You can click on any of the devices for more information such as IP address MAC address and data statistics Note You cannot edit the name...

Page 24: ...ration Active Devices My Network The My Network page will display a graphical diagram of your local network You can click on the device icon to display more information refer to the next page Note that devices may not show up until they transmit data ...

Page 25: ...21 D Link DGL 5500 User Manual Section 3 Configuration When you click on a device more information will appear Below is an example of the Gaming computer shown in the diagram on the previous page ...

Page 26: ...00 User Manual Section 3 Configuration Priorities You can select the priority of each device on your local network Click the up arrow to move the item higher in the priority list or the down arrow to lower the priority ...

Page 27: ...t using thewizard click InternetConnectionSetup Pleaserefertopage27 Click Manual Internet Connection Setup to configure your connection manually Instructions for manual setup begin below The next few pages will explain each of the ISP connection types You can select the type from the My Internet Connection is drop down menu ...

Page 28: ...e default MAC Address is set to the Internet port s physical interface MAC address on the Broadband Router It is not recommendedthatyouchangethedefaultMACaddressunless required by your ISP You can use the Copy Your PC s MAC Address button to replace the Internet port s MAC address with the MAC address of your Ethernet card My Internet Connection IP Address Subnet Mask Default Gateway DNS Servers M...

Page 29: ...P These addresses are usually obtained automatically from your ISP Leave blank if you did not specifically receive these from your ISP Maximum Transmission Unit you may need to change the MTU for optimal performance with your specific ISP 1500 is the default MTU The default MAC Address is set to the Internet port s physical interface MAC address on the router It is not recommended that you change ...

Page 30: ...if you did not specifically receive these from your ISP MaximumTransmissionUnit youmayneedtochangetheMTUforoptimalperformancewithyourspecificISP 1492isthedefaultMTU The default MAC Address is set to the Internet port s physical interface MAC address on the router It is not recommended that you change the default MAC address unless required by your ISP You can use the Copy Your PC s MAC Address but...

Page 31: ...ou did not initially choose to install your router with the Quick Setup Wizard you can click on Internet Connection Setup from the Setup Internet page This wizard is designed to guide you through a step by step process to configure your router and connect to the Internet Click Next to continue ...

Page 32: ...If you selected PPPoE enter your PPPoE username and password and click Next to continue Note MakesuretoremoveyourPPPoEsoftwarefromyourcomputer The software is no longer needed and will not work through a router The router will scan for your Internet type If it does not detect what type the following screens will appear ...

Page 33: ...al Section 3 Configuration If you selected Static enter the IP and DNS settings supplied by your ISP Click Next to continue ClickeitherIwantautomaticStreamBoostupdatesorIdecline automatic StreamBoost updates Click Next to continue ...

Page 34: ...his screen Click on Connect to save your settings You can keep the Enable Auto Bandwidth Estimation box checkedtoauto detectyourbandwidthoruncheckittomanually enteryourdownloadanduploadspeeds ClicktheTestBandwidth buttonfirstsotheroutercandetectyourspeeds Afterprocessing is completed click Next to continue ...

Page 35: ...and 11b Select if you are using a mix of 802 11n 802 11g and 802 11b wireless clients The Auto Channel Scan setting can be selected to allow the DGL 5500 to choose the channel with the least amount of interference Indicates the channel setting for the DGL 5500 The Channel can be changed to fit the channel setting for an existing wireless network or to customize the wireless network If you check En...

Page 36: ...Channel Scan setting can be selected to allow the DGL 5500 to choose the channel with the least amount of interference Indicates the channel setting for the DGL 5500 The Channel can be changed to fit the channel setting for an existing wireless network or to customize the wireless network If you check Enable Auto Channel Scan this option will be greyed out Select the Channel Width 20MHz Select if ...

Page 37: ...11i and uses Advanced Encryption Standard AES instead of TKIP User authentication which is generally missing in WEP through the extensible authentication protocol EAP WEP regulates access to a wireless network based on a computer s hardware specific MAC address which is relatively simple to be sniffed out and stolen EAP is built on a more secure public key encryption system to ensure that only aut...

Page 38: ...e select WPA Personal 3 Next to WPA Mode select Auto WPA orWPA2 WPA2 Only orWPA Only UseAutoifyouhavewirelessclientsusingbothWPAandWPA2 4 Next to Cypher Type select TKIP and AES TKIP or AES 5 Next to Group Key Update Interval enter the amount of time before the group key used for broadcast and multicast data is changed 3600 is default 6 Next to Pre Shared Key enter a Wi Fi password key passphrase ...

Page 39: ...WPA2 Only or WPA Only Use Auto if you have wireless clients using both WPA and WPA2 4 Next to Cypher Type select TKIP and AES TKIP or AES 5 Next to GroupKeyUpdateInterval enter the amount of time before the group key used for broadcast and multicast data is changed 3600 is default 6 Next to RADIUS Server IP Address enter the IP Address of your RADIUS server 7 Next to RADIUS Server Port enter the p...

Page 40: ...dress in your browser to get back into the configuration utility Enter the Subnet Mask The default subnet mask is 255 255 255 0 Enter a name for the router Note that if you change the name you must use it the next time you want to log in to the router i e http dlinkrouter local For example if you change the router name tomyrouter to log in you must enter http myrouter local Enter the Domain name O...

Page 41: ...ng and ending IP addresses for the DHCP server s IP assignment Note If you statically manually assign IP addresses to your computersordevices makesuretheIPaddressesareoutsideofthis range or you may have an IP conflict The length of time for the IP address lease Enter the Lease time in minutes The default is 1440 Enable this feature to broadcast your DHCP server to LAN WLAN clients NetBIOS allows L...

Page 42: ... DGL 5500 User Manual Section 3 Configuration NetBIOS Node Type WINS IP Address Select the different type of NetBIOS node Broadcast only Point to Point Mixed mode and Hybrid Enter your WINS Server IP address es ...

Page 43: ... must be within the DHCP IP Address Range Enter the MAC address of the computer or device You can use the Copy Your PC s MAC Address button to insert the MAC address of the computer you are working from in the MAC address box ClickSavetosaveyourentry YoumustclickSaveSettings at the top to activate your reservations Displays any reservation entries Displays the host name name of your computer or de...

Page 44: ...c Check to have the router automatically estimate your bandwidth speeds If you uncheck this box you can manually enter your bandwidth or click the Test Bandwidth button recommended Readtheinformationonthescreenandcheckthebox if you agree to the terms Enable Auto Bandwidth Control Enable Auto Bandwidth Estimation Automatically update StreamBoost ...

Page 45: ...on 3 Configuration Check this box to enable the Media Server function This will allow you to share data from a USB thumb drive attached to your router Enter a name for the media server Enable Media Server Media Server Name Server Advanced ...

Page 46: ...d click Enter the port that you want to open next to Private Port and Public Port The private and public ports are usuallythesame Thepublicportistheportseenfrom theInternetside andtheprivateportistheportbeing used by the application on the computer within your local network Select TCP UDP or Both from the drop down menu The schedule of time when theVirtual Server Rule will beenabled Theschedulemay...

Page 47: ...l be listed in the Computer Name drop down menu Select your computer and click Enter the TCP and or UDP port or ports that you want to open You can enter a single port or a range of ports Separate ports with a comma Example 24 1009 3000 4000 The schedule of time when the Virtual Server Rule will be enabled The schedule may be set to Always which will allow the particular service to always be enabl...

Page 48: ...efer to the application manufacturer for a list of ports needed Allows multiple machines on the LAN to connect to their corporate network using PPTP protocol Allows multipleVPN clients to connect to their corporate network using IPSec SomeVPN clients support traversal of IPSec through NAT ThisALGmayinterferewiththeoperationofsuchVPNclients Ifyouarehavingtroubleconnectingwithyourcorporatenetwork tr...

Page 49: ... Enable Access Control The Access Control section allows you to control access in and out of your network Use this feature as Parental Controls to only grant access to approved sites limit web access based on time or dates and or block access from applications like P2P utilities or games Click Next to continue with the wizard Access Control Wizard Filter ...

Page 50: ...wing information Address Type Select IP MAC or Other Machines IP Address Enter the IP address of the computer you want to apply the rule to Machine Address Enter the PC MAC address or click on Clone Your PC s MAC Address Click Add and then click Next to continue Select the filtering method If you select the option to Block Some Access check Apply Web Filter and or Apply Advanced Port Filters Click...

Page 51: ...tart Enter the starting IP address Dest IP End Enter the ending IP address Protocol Select the protocol Dest Port Start Enter the starting port number Dest Port End Enter the ending port number Click Next To enable Web Access Logging click Enabled Click Save to save the access control rule Your newly created policy will now show up under PolicyTable ...

Page 52: ... used with Virtual Server Port Forwarding or Remote Administration features Enter a name for the inbound filter rule Select Allow or Deny Check to enable rule Enter the starting IP address Enter the ending IP address Click the Add button to apply your settings Thissectionwilllistanyrulesthatarecreated Youmayclick the Edit icon to change the settings or enable disable the rule or click the Delete i...

Page 53: ... menu and click to copy that MAC Address Click Save to save your entry Click Clear to erase your current entry This section will list your current entries Note If you enable filtering and create an allow list you must add thecomputerordeviceyouarecurrentlyusingtothelistoryouwillbe blocked when the router reboots Configure MAC Filtering MAC Address DHCP Client List Save Clear MAC Filter List Use MA...

Page 54: ... To use this feature select to Allow or Deny enter the domain or website and click Save Settings Select either DENY computers access to ONLY these sites or ALLOW computers access to ONLY these sites Enter the keywords or URLs that you want to allow or block Click Save When completed click Save Settings to restart your router and activate your new settings Configure Website Filter Website URL Domai...

Page 55: ...er in the DMZ may expose that computer to a variety of security risks Use of this option is only recommended as a last resort SpecifytheIPaddressofthecomputerontheLANthat youwanttohaveunrestrictedInternetcommunication If this computer obtains it s IP address automatically usingDHCP besuretomakeastaticreservationonthe Setup NetworkSettingspagesothattheIPaddress of the DMZ machine does not change En...

Page 56: ...the week Uncheck this box to enter a start and end time for your schedule or check it to select 24 hours Select 12 hour or 24 hour format The list of schedules will be listed here Click the Edit icon to make changes or click the Delete icon to remove the schedule Once you create a schedule click Save Settings Name Days All Day 24 Hrs Time Format Schedule Rules List ...

Page 57: ... 192 168 0 1 Remote management allows the DGL 5500 to be configured fromtheInternetbyawebbrowser Ausername passwordisstill required to access theWeb Management interface The port number used to access the DGL 5500 is used in the URL Example http x x x x 8080 whereas x x x x is the Internet IP address of the DGL 5500 and 8080 is the port used for theWeb Management interface If you have enabled HTTP...

Page 58: ...e drop down menu Check to enable manual entry of daylight saving time Enter a start date an end date including day of the week and time for daylight saving time Time Time Zone Enable Daylight Saving Daylight Saving Dates The Time Configuration option allows you to configure update and maintain the correct time on the internal system clock ...

Page 59: ...previouslysaved fileofconfigurationsettings Then clicktheRestoreConfiguration from File button to transfer those settings to the router Restore to Factory Default Settings Restart the Device Save Configuration Upload Configuration System This section allows you to manage the router s configuration settings reboot the router and restore the router to the factory default settings Restoring the unit ...

Page 60: ...E a Connect button and a Disconnect button will be displayed Use Disconnect to drop the PPPoE connection and use Connect to establish the PPPoE connection Displays the router s time and firmware version Displays the MAC address and the public IP settings Displays the MAC address and the private local IP settings for the router Displays the 2 4GHz wireless MAC address and your wireless settings suc...

Page 61: ... last page Click to go back one page Click to go to the next page Updates the log details Clears all of the log contents Click Save to save log file to local hard drive The router automatically logs records events of possible interest in it s internal memory If there isn t enough internal memory for all events logs of older events are deleted but logs of the latest events are retained The Logs opt...

Page 62: ...5500 User Manual Section 3 Configuration Statistics The screen below displays the Usage inTime Here you can view the amount of traffic that pass through the DGL 5500 and what applications are being used Usage in Time ...

Page 63: ...59 D Link DGL 5500 User Manual Section 3 Configuration The screen below displays the Usage by Data Usage by Data ...

Page 64: ...60 D Link DGL 5500 User Manual Section 3 Configuration The screen below displays application activity and status Activity Tracker ...

Page 65: ...edia players Blu ray DVD players wireless printers and cameras will have a WPS button or a software utility with WPS that you can press to connect to the DGL 5500 router Please refer to your user manual for the wireless device you want to connect to make sure you understand how to enableWPS Once you know follow the steps below Step 1 Press the WPS button on the DGL 5500 for about one second The In...

Page 66: ...konthewirelesscomputericoninyoursystemtray lower right corner next to the time 2 A list of available wireless networks will appear 3 Clickthewirelessnetwork SSID youwanttoconnecttoandthen click Connect 4 If the network is secure encrypted enter the Wi Fi password security key and click Next ...

Page 67: ...annot access the Internet confirm the encryption by reviewing the profile or check the TCP IP settings for your wireless adapter Refer to the Networking Basics section in this manual for more information 5 Click either to enable or disable file sharing 6 You will now be connected to your wireless network ...

Page 68: ...your wireless router or access point before configuring your wireless adapter If you are joining an existing network you will need to know the security key or passphrase being used 1 Click on the wireless icon in your system tray lower right corner 2 The utility will display any available wireless networks in your area Wireless Icon WPA WPA2 ...

Page 69: ...ould like to connect to and click the Connect button If you get a good signal but cannot access the Internet check your TCP IP settings for your wireless adapter Refer to the Networking Basics section in this manual for more information 4 The following window appears while your computer tries to connect to the router ...

Page 70: ...sphrase that is on your router and click Connect You can also connect by pushing theWPS button on the router It may take 20 30 seconds to connect to the wireless network If the connectionfails pleaseverifythatthesecuritysettingsarecorrect The key or passphrase must be exactly the same as on the wireless router ...

Page 71: ...ireless Network WPS The WPS feature of the DGL 5500 can be configured using Windows 7 Carry out the following steps to use Windows 7 to configure the WPS feature 1 Click the Start button and select Computer from the Start menu 2 Click Network on the left side ...

Page 72: ...al Section 4 Connecting to a Wireless Network 3 Double click the DGL 5500 4 Input the WPS PIN number displayed in the WPS window on the Router s LCD screen or in the Setup Wireless Setup menu in the Router s Web UI and click Next ...

Page 73: ...69 D Link DGL 5500 User Manual Section 4 Connecting to a Wireless Network 5 Type a name to identify the network 6 To configure advanced settings click the icon Click Next to continue ...

Page 74: ... is being configured Wait for the configuration to complete 8 The following window informs you that WPS on the router has been setup successfully Make a note of the security key as you may need to provide this security key if adding an older wireless device to the network in the future 9 Click Close to complete WPS setup ...

Page 75: ...lity as seen below Right clickonthewirelesscomputericoninyoursystemtray lower right corner next to the time Select Connect to a network If you receive the Wireless Networks Detected bubble click on the center of the bubble to access the utility or The utility will display any available wireless networks in your area Click on a network displayed using the SSID and click the Connect button If you ge...

Page 76: ...configuring your wireless adapter If you are joining an existing network you will need to know the security key or passphrase being used 2 Highlight the wireless network SSID you would like to connect to and click Connect 1 Open theWindowsVista Wireless Utility by right clicking on the wireless computer icon in your system tray lower right corner of screen Select Connect to a network ...

Page 77: ...e same security key or passphrase that is on your router and click Connect It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the security settings are correct The key or passphrase must be exactly the same as on the wireless router ...

Page 78: ...both enabled and configured There are three basic methods to accomplish this use Windows Vista s built in support for WCN 2 0 use software provided by a third party or manually configure If you are running Windows Vista log into the router and click the Enable checkbox in the Basic Wireless section Use the Current PIN that is displayed on the Advanced Wi Fi Protected Setup section or choose to cli...

Page 79: ...utility as seen below Right clickonthewirelesscomputericoninyoursystemtray lower right corner next to the time Select View AvailableWireless Networks If you receive the Wireless Networks Detected bubble click on the center of the bubble to access the utility or The utility will display any available wireless networks in your area Click on a network displayed using the SSID and click the Connect bu...

Page 80: ...your wireless adapter If you are joining an existing network you will need to know the WPA key being used 2 Highlight the wireless network SSID you would like to connect to and click Connect 1 OpentheWindows XPWirelessUtilitybyright clickingonthe wireless computer icon in your system tray lower right corner of screen Select View AvailableWireless Networks WPA WPA2 ...

Page 81: ...sNetworkConnectionboxwillappear EntertheWPA PSK passphrase and click Connect It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the WPA PSK settings are correct The WPA PSK passphrase must be exactly the same as on the wireless router ...

Page 82: ...the device itself Your computer must be on the same IP subnet to connect to the web based utility Make sure you have an updated Java enabled web browser We recommend the following Microsoft Internet Explorer 7 and higher Mozilla Firefox 3 5 and higher Google Chrome 8 and higher Apple Safari 4 and higher Verify physical connectivity by checking for solid link lights on the device If you do not get ...

Page 83: ... address of your D Link router in the address bar This should open the login page for your web management If you still cannot access the configuration unplug the power to the router for 10 seconds and plug back in Wait about 30 seconds and try accessing the configuration If you have multiple computers try connecting using a different computer 2 What can I do if I forgot my password If you forgot y...

Page 84: ...wering the MTU in increments of ten Ex 1492 1482 1472 etc To find the proper MTU Size you ll have to do a special ping of the destination you re trying to go to A destination could be another computer or a URL Click on Start and then click Run Windows 95 98 and Me users type in command Windows NT 2000 XP Vista and 7 users type in cmd and press Enter or click OK Once the window opens you ll need to...

Page 85: ...h 1452 28 1480 Once you find your MTU you can now configure your router with the proper MTU size To change the MTU rate on your router follow the steps below Open your browser enter the IP address of your router 192 168 0 1 and click OK Enter your username admin and password blank by default Click OK to enter the web configuration page for the device Click on Setup and then click Manual Configure ...

Page 86: ...elessLANsareusedincreasinglyinbothhomeandofficeenvironments andpublicareassuchasairports coffeeshops and universities Innovative ways to utilize WLAN technology are helping people to work and communicate more efficiently Increased mobility and the absence of cabling and other fixed infrastructure have proven to be beneficial for many users Wireless users can use the same applications they use on a...

Page 87: ...o transmit data from one point A to point B But wireless technology has restrictions as to how you can access the network You must be within the wireless network range area to be able to connect your computer There are two different types of wireless networks Wireless Local Area Network WLAN and Wireless Personal Area Network WPAN Wireless Local Area Network WLAN In a wireless local area network a...

Page 88: ...PDAs headphones laptops speakers and other devices that operate on batteries Who uses wireless Wirelesstechnologyasbecomesopopularinrecentyearsthatalmosteveryoneisusingit whetherit sforhome office business D Link has a wireless solution for it Home Gives everyone at home broadband access Surf the web check email instant message etc Gets rid of the cables around the house Simple and easy to use Sma...

Page 89: ...task not knowing where to start That s why we ve put together a few setup steps and tips to help you through the process of setting up a wireless network Tips Here are a few things to keep in mind when you install a wireless network Centralize your router or Access Point Make sure you place the router access point in a centralized location within your network for the best performance Try to place ...

Page 90: ...reless clients will connect to an access point or wireless router Ad Hoc Directly connecting to another computer for peer to peer communication using wireless network adapters on each computer such as two or more DGL 5500 wireless network Cardbus adapters An Infrastructure network contains an Access Point or wireless router All the wireless devices or clients will connect to the wireless router or...

Page 91: ...f your adapter If the address is 0 0 0 0 check your adapter installation security settings and the settings on your router Some firewall software programs may block a DHCP request on newly installed adapters Windows 8 Users Press the Windows key and R together Type cmd in the box and click OK At the prompt type ipconfig and press Enter This will display the IP address subnet mask and default gatew...

Page 92: ... IP address on your router or network Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is not in use on the network Set Default Gateway the same as the LAN IP address of your router or gateway Set Primary DNS the same as the LAN IP address of your router or gateway The Secondary DNS is o...

Page 93: ... your network Highlight Internet Protocol Version 4 TCP IPv4 and click Properties Click Use the following IP address and enter an IP address that is on the same subnet as your network or LAN IP address on your router or network Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is not in u...

Page 94: ...ck Properties Click Use the following IP address and enter an IP address that is on the same subnet as your network or LAN IP address on your router Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is not in use on the network Set DefaultGateway the same as the LAN IP address of your rou...

Page 95: ...t wireless signal range 2 Frequency Range varies depending on country s regulation Standards IEEE 802 11ac draft IEEE 802 11n IEEE 802 11g IEEE 802 11a IEEE 802 11b IEEE 802 3 IEEE 802 3u IEEE 802 3ab IEEE 802 3x Flow Control support Physical Interface 4 Gigabit Ethernet LAN Ports 1 Gigabit Ethernet WAN Port 1 WPS Push Button Reset Button USB 2 0 Port Security Wi Fi Protected Access WPA WPA2 WPS L...

Page 96: ... 5500 Hardware Revision located on the label on the bottom of the router e g rev A1 Serial Number s n number located on the label on the bottom of the router You can find software updates and user documentation on the D Link website as well as frequently asked questions and answers to technical issues For customers within the United States Phone Support 877 453 5465 Internet Support http support d...

Page 97: ...e GPL code and the LGPL code for this product and the terms of the GPL and LGPL WRITTEN OFFER FOR GPL AND LGPL SOURCE CODE Where such specific license terms entitle you to the source code of such software D Link will provide upon written request via email and or traditional paper mail the applicable GPL and LGPLsource code files via CD ROM for a nominal cost to cover shipping and media charges as ...

Page 98: ... receive or can get the source code And you must show them these terms so they know their rights Developers that use the GNU GPL protect your rights with two steps 1 assert copyright on the software and 2 offer you this License giving you legal permission to copy distribute and or modify it For the developers and authors protection the GPL clearly explains that there is no warranty for this free s...

Page 99: ...bution with or without modification making available to the public and in some countries other activities as well To convey a work means any kind of propagation that enables other parties to make or receive copies Mere interaction with a user through a computer network with no transfer of a copy is not conveying An interactive user interface displays Appropriate Legal Notices to the extent that it...

Page 100: ...ata communication or control flow between those subprograms and other parts of the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 2 Basic Permissions All rights granted under this License are granted for the term of copyright on the...

Page 101: ...ence of any warranty and give all recipients a copy of this License along with the Program You may charge any price or no price for each copy that you convey and you may offer support or warranty protection for a fee 5 Conveying Modified Source Versions You may convey a work based on the Program or the modifications to produce it from the Program in the form of source code under the terms of secti...

Page 102: ... by this License on a durable physical medium customarily used for software interchange for a price no more than your reasonable cost of physically performing this conveying of source or 2 access to copy the Corresponding Source from a network server at no charge c Convey individual copies of the object code with a copy of the written offer to provide the Corresponding Source This alternative is a...

Page 103: ...ct is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the ability to install modified object code on the User Product for example the work has been in...

Page 104: ... or authors of the material or e Declining to grant rights under trademark law for use of some trade names trademarks or service marks or f Requiring indemnification of licensors and authors of that material by anyone who conveys the material or modified versions of it with contractual assumptions of liability to the recipient for any liability that these contractual assumptions directly impose on...

Page 105: ... receive new licenses for the same material under section 10 9 Acceptance Not Required for Having Copies You are not required to accept this License in order to receive or run a copy of the Program Ancillary propagation of a covered work occurring solely as a consequence of using peer to peer transmission to receive a copy likewise does not require acceptance However nothing other than this Licens...

Page 106: ...s of its contributor version In the following three paragraphs a patent license is any express agreement or commitment however denominated not to enforce a patent such as an express permission to practice a patent or covenant not to sue for patent infringement To grant such a patent license to a party means to make such an agreement or commitment not to enforce a patent against the party If you co...

Page 107: ...you agree to terms that obligate you to collect a royalty for further conveying from those to whom you convey the Program the only way you could satisfy both those terms and this License would be to refrain entirely from conveying the Program 13 Use with the GNU Affero General Public License Notwithstanding any other provision of this License you have permission to link or combine any covered work...

Page 108: ... 16 Limitation of Liability IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MODIFIES AND OR CONVEYS THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DAT...

Page 109: ...der this Limited Warranty will be at D Link s option to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement hardware need not be new or have an identical make model or part D Link may at its option...

Page 110: ...e non conforming Software will be refunded by D Link provided that the non conforming Software and all copies thereof is first returned to D Link The license granted respecting any Software for which a refund is given automatically terminates Non Applicability of Warranty The Limited Warranty provided hereunder for Hardware and Software portions of D Link s products will not be applied to and does...

Page 111: ...ny product that is not packaged and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming Submitting A Claim Canada The customer shall return the product to the original purchase point based on its return policy In case the return policy period has expired and the product is within warranty the customer shall submit a claim to D...

Page 112: ...ing negligence misuse faultyinstallation lack of reasonable care repair or service in any way that is not contemplated in the documentation for the product or if the model or serial number has been altered tampered with defaced or removed Initial installation installation and removal of the product for repair and shipping costs Operational adjustments covered in the operating manual for the produc...

Page 113: ...RRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES EXPRESS IMPLIED OR STATUTORY Governing Law This Limited Warranty shall be governed by the laws of the State of California Some states do not allow exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the foregoing limitations and exclusions may n...

Page 114: ... the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device comp...

Page 115: ...Hz and 5650 5850 MHz and that these radars could cause interference and or damage to LE LAN devices Avertissement i les dispositifs fonctionnant dans la bande 5150 5250 MHz sont réservés uniquement pour une utilisation à l intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux ii De plus les utilisateurs devraient aussi être ...

Page 116: ... DGL 5500 User Manual Appendix G Registration Version 1 0 August 14 2013 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Registration ...

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