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D-Link DHP-342 User Manual
Section 4 - Troubleshooting
Troubleshooting
•
Powerline HD utility does not start correctly:
Reinstall the utility.
•
Powerline HD utility does not detect the PowerLine HD Network Adapter:
Please make sure your Powerline HD Network Adapter is correctly plugged and connected to the computer or network
device.
•
I can’t configure any parameter of the PowerLine HD Network Adapter, an error is shown when I try to configure
it:
Please make sure you have not unplugged the PowerLine HD Network Adapter while configuring it.
•
I changed the connection cable to another Network adapter and now the utility does not work correctly:
Please restart the utility each time you disconnect the connection cable.
• I’m having a lot of problems configuring my network:
If you are having many problems configuring the network with two or more PowerLine HD Network Adapter, please
make a reset to all of the Network adapters, reset the utility and start configuring the adapter again.