D-Link DHP-W220AV, User Manual

Page 1: ...DHP W221AV User Manual PowerLine AV Wireless N150 Mini Starter Kit Version1 01 10 24 2014 ...

Page 2: ...tbereproduced inwholeorinpart withoutpriorexpressedwrittenpermissionfromD LinkCorporation Inc The purpose of this product is to create a constant network connection for your devices As such it does not have a standby mode or use a power management mode If you wish to power down this product please simply unplug it from the power outlet Power Usage DHP W220AV A1 This device is an Energy Related Pro...

Page 3: ...allation Considerations 10 Powerline Installation Considerations 14 Safety 15 Configuration 16 Setup 16 Setup Wizard 17 Wireless Settings 18 Clone My Wi Fi 19 Network Settings 20 Static IP 20 Dynamic IP DHCP 21 PLC Settings 22 Advanced 23 MAC Address Filter 23 Advanced Wireless 24 User Limit 25 Tools 26 Admin 26 Time 27 System 28 Firmware 29 System Check 30 Status 31 Device Info 31 Logs 32 Statist...

Page 4: ...sta 42 WPA WPA2 43 Windows XP 45 WPA WPA2 46 Troubleshooting 48 Wireless Basics 52 What is Wireless 53 Tips 55 Wireless Modes 56 Networking Basics 57 Check your IP address 57 Statically Assign an IP address 58 Technical Specifications 59 DHP 208AV 59 DHP W220AV 60 ...

Page 5: ...ge Contents DHP W220AV Quick Installation Guide Wi Fi Configuration Card Depending on your region a power plug adapter may also be included If any of the above items are missing please contact your reseller Wi Fi Configuration Note 2 x CAT5 Ethernet Cable DHP 208AV ...

Page 6: ...uter or mobile device with the following Windows Macintosh Linux based iOS or Android operating system An installed Wi Fi adapter Browser Requirements Internet Explorer 8 or higher Firefox 12 0 or higher Safari 4 or higher Chrome 20 or higher Windows Users Make sure you have the latest version of Java installed Visit www java com to download the latest version System Requirements ...

Page 7: ...s you copy your existing network settings to your Powerline network easily and painlessly Then simply press the Simple Connect button and your Powerline network will be set up and ready for use with other network devices Then press theWPS button to connect your mobile devices and PCs wirelessly while solid security features such as industry standard 128 bit AES andWEP WPA WPA2 encryption protects ...

Page 8: ...h the svelt design in classic white exterior the DHP W221AV blends into any decor by staying out of sight Practicality meets discreetness in a small unobtrusive package designed for any environment Faster Wireless Speeds Wider Operational Range The Wireless N technology incorporated into the DHP W220AV offers increased speed and range beyond 802 11g technology up to 150 Mbps This lets you extend y...

Page 9: ...tons Connections 1 Simple Connect Button Press to connect to another Powerline device or hold for 10 seconds reset the device back to factory default settings 2 Ethernet Port Connects to your router modem or PC via an Ethernet cable 1 2 Hardware Overview DHP 208AV ...

Page 10: ...s pressed or power saving mode enabled Light Off The device is off 2 Powerline LED Light On A Powerline connection is established Light Off A Powerline connection has not been established Green The Powerline link rate is excellent Amber The Powerline link rate is good Red The Powerline link rate is fair 3 Ethernet LED Solid Green An Ethernet connection is established Light Off There is no Ethernet...

Page 11: ...7 D Link DHP W221AV User Manual Section 1 Product Overview Hardware Overview DHP W220AV Connections 1 LAN Ports Connects to LAN devices such as PCs TVs and game consoles 1 ...

Page 12: ...ct Button Push this button to create a secure Powerline connection with another adapter It can also be used to connect using Wi Fi Protected Setup WPS To connect using WPS press this button then press the WPS button on your wireless client To reset the device to factory settings press the button for 10 seconds Buttons 2 1 ...

Page 13: ...The device is in power saving mode Light Off The device is off 2 Powerline LED Solid Green APowerline connection is establishedandthedatarateishigh Solid Orange A connection is established and the data rate is average Solid Red A connection is established and the data rate is low Light Off A Powerline connection is not established 3 LAN LED Solid Green The LAN segment is ready Light Off There is n...

Page 14: ...rs to be almost 3 feet 1 meter thick At a 2 degree angle it looks over 42 feet 14 meters thick Position devices so that the signal will travel straight through a wall or ceiling instead of at an angle for better reception 3 Building materials make a difference A solid metal door or aluminum studs may have a negative effect on range Try to position access points wireless routers and computers so th...

Page 15: ...active power source is confirmed when the Power LED on the DHP 208AV is illuminated Connect the Ethernet Cable Connect the included Ethernet cable to the Ethernet port located on the DHP 208AV and attach the other end of the Ethernet cable to your router Network connectivity is confirmed when the Ethernet LED on the DHP 208AV is illuminated Power Saving Mode Enabled When the Ethernet link activity...

Page 16: ...ect Button on the DHP W220AV for 3 seconds Then press the Simple Connect Button on the DHP 208AV for 3 seconds This must be done within two minutes after pressing the Common Connect Button on the DHP W220AV The Powerline devices will reboot After rebooting the Simple Connect LEDs on both devices should be lit indicating an active Powerline connection Clone My Wi Fi automatically copies the network...

Page 17: ...er s Ethernet port You may also connect to the DHP W220AV over Wi Fi with the information on the Wireless Configuration Card to proceed to set up your extended wireless network Then continue to Configuration on page 16 to set up your network using the Setup Wizard Note Network connectivity is confirmed when the Powerline LED indicators on both Powerline devices are steadily lit This will indicate ...

Page 18: ...as this might prevent it from working correctly or negatively impact network performance 3 Avoid using the Powerline devices in an electrical outlet that is located near an appliance that uses a lot of power such as a washer or dryer or a refrigerator This may prevent the adapter from working correctly or negatively impact network performance 4 Verify that your Powerline devices are electrically r...

Page 19: ...ical position 3 Use the device in a dry location and avoid placing it in a humid environment 4 Do not submerge the device in liquid or attempt to clean it with liquids or solvents To clean the device disconnect it from the power outlet and use a damp towel 5 Keep the device out of direct sunlight 6 Do not cover or block the vents on the device 7 Make sure that the device has adequate room for vent...

Page 20: ...e address field By default admin will be the Username Leave the password blank If you receive a Page Cannot be Displayed error please refer to Troubleshooting on page 48 for assistance If the Setup Wizard did not automatically start click Setup Wizard after logging in and follow the instructions to configure your DHP W220AV If you wish to change the default settings or optimize the performance of ...

Page 21: ...p Wizard Use the wizard s on screen instructions to conveniently set up your network if you have not yet You can also manually configure your network Wi Fi settings are covered in Wireless Settings on page 18 and Powerline settings are in PLC Settings on page 22 ...

Page 22: ... only be used if you have older devices that are unable to useWPA Use of TKIP AES security framework provides the optimum mix of security and compatibility Please refer to What is Wireless on page 53 for more information Choosing Clone My Wi Fi will copy the security settings on your current network to the DHP W220AV Choose a password that is strong A good password uses a mix of letters and number...

Page 23: ... your existing network will be copied to the DHP W220AV The existing values will be grayed out to indicate they cannot be changed Click Save Settings to apply your settings Note The DHP W220AV will copy the Wi Fi settings from a router that also supports Clone My Wi Fi If the DHP W220AV cannot copy the settings over the device will keep the default WPA2 or current settings and search for a router ...

Page 24: ...ress is 192 168 0 50 IfyouchangetheIPaddress onceyouclickSaveSettings you will need to enter the new IP address in your browser in order to log in to the configuration utility in the future Enterthesubnetmask Thedefaultsubnetmaskis255 255 255 0 Enter the default gateway IP address Enter the primary DNS server as provided by your ISP Enter an optional DNS server as provided by your ISP Enter the na...

Page 25: ...obtain IP address information automatically from your ISP Select this option if your ISP does not give you any IP numbers to use Enter the name of the router LAN Connection Type Device Name Dynamic IP DHCP If you are unsure what method you use to connect to the Internet try this first ...

Page 26: ... Make sure the Network Name of all of the devices within your Powerline network is the same Select this option if you would like to make your Powerline network public with the default Network Name of HomePlugAV Since this is a commonly used Network Name it is less secure than a private Network Name Select this option if you wish to make your Powerline network more secure by using a private Network...

Page 27: ...ress on a computer please refer to Networking Basics on page 57 section in this manual Click Clear to delete a rule Click Save Settings to save the current configuration MAC Filtering Rules Description MAC Address Use MAC Media Access Control Filters to allow or deny LAN Local Area Network computers from accessing the network according to their MAC addresses You can either manually add a MAC addre...

Page 28: ...ofvideoandvoiceapplicationsforyourwirelessclients Enable this option to reduce interference from other wireless networks in your area If the channel width is operating at 40 MHz and there is another wireless network s channel over lapping and causing interference the router will automatically change to 20 MHz Click Save Settings to save the current configuration Transmit Power WLAN Partition WMM E...

Page 29: ...figuration User Limit Check to enable the User Limit function Enter a number between 1 and 32 of the maximum number of clients that can connect to this network Click Save Settings to save the current configuration Enable User Limit User Limit 1 32 ...

Page 30: ...ation of the device Enter the same password that you entered in the previous textbox in order to confirm its accuracy Enables a CAPTCHA verification which will require userstotypelettersornumbersfromadistortedimage displayed on the screen to prevent online hackers and unauthorizedusersfromgainingaccesstoyourdevice s configuration This feature is disabled by default Click Save Settings to save and ...

Page 31: ...ustment click the Enable Daylight Saving check box Next use the drop down menu to select a Daylight Saving Offset andthenenterastartdateandanenddatefordaylight saving time NTP Network Time Protocol allows the device to automaticallysetthesystemclockbasedonanInternet NTP server Check this box to use a NTP server This will only connect to a server on the Internet not a local server Select the NTP se...

Page 32: ...d DHP W220AV configuration settings Click Browse to find a previously saved configuration file Then click the Upload Settings button to transfer those settings to the DHP W220AV This option will restore all configuration settings back to the settings that were in effect at the time the DHP W220AV was shipped from the factory Any settings that have not been saved will be lost including any rules th...

Page 33: ...veofyourcomputer ClickBrowse tolocatethefirmwarefiletobeusedfortheupdate PleasechecktheD Linksupportsitefor firmwareupdatesathttp support dlink com YoucandownloadfirmwareupgradestoyourharddrivefromtheD Linksupportsite After you have downloaded the new firmware click Browse tolocatethefirmwareupdateonyourharddrive ClickUpload to complete the firmware upgrade Firmware Update ...

Page 34: ...nection is working properly If you can ping a site or address from here but your computer is getting no connectivity then the DHP W220AV is working properly but there is the problem with the computer Ping timeout means that the site did not respond This happens if the site is down or does not exist but also if you do not have Internet connectivity If you ping several common websites and all result...

Page 35: ...lay the LAN and wireless LAN information General LAN Wireless LAN PLC Displays the DHP W220AV s time and firmware version Displays the MAC address and the private local IP settings for the DHP W220AV Displays the wireless MAC address and your wireless settings such as SSID and Channel Shows the DHP W220AV s Powerline connection settings Status ...

Page 36: ...ically cleared You can save the log files prior to clearing them Log Options First Page Last Page Previous Next Refresh Save Log Clear Tick Enable to start logging network events Go to the first page of the log Go to the last page of the log Go to the previous page of the log Go to the next page of the log Updates the log to the current time Save the log to your hard drive This button clears all c...

Page 37: ...iguration Statistics The DHP W220AV keeps statistics on the traffic that passes through it You can view the amount of packets that pass through the LAN and wireless portions of the network The traffic counter will reset if the DHP W220AV is rebooted ...

Page 38: ...n 3 Configuration Wireless The wireless client table displays a list of current connected wireless clients This table displays the connection details and MAC and IP addresses of the connected wireless clients Click Refresh to update the list ...

Page 39: ...35 D Link DHP W221AV User Manual Section 3 Configuration Help Click on a link in the Help heading for more information on each section of the firmware ...

Page 40: ...ll be secure with WPA2 To connect your wireless devices to the router using WPS Connecting to a Wireless Network WPS Button The easiest and most secure way to connect your wireless devices to the router is WPS Wi Fi Protected Setup Most wireless devices such as wireless adapters media players Blu ray DVD players wireless printers and cameras will have a WPS button or a software utility with WPS th...

Page 41: ...ing your wireless adapter If you are joining an existing network you will need to know the security key Wi Fi password being used To join an existing network locate the wireless network icon in the taskbar next to the time display Wireless Icon Clickingonthisiconwilldisplayalistofwirelessnetworkswhicharewithinconnecting proximity of your computer Select the desired network by clicking on the netwo...

Page 42: ...twork Enter the password into the box and click Next If you wish to useWi Fi Protected Setup WPS to connect to the router you can also press the WPS button on your router at this point to enable the WPS function When you have established a successful connection to a wireless network the word Connectedwill appear next to the name of the network to which you are connected ...

Page 43: ...ght corner 2 The utility will display any available wireless networks in your area Wireless Icon WPA WPA2 It is recommended to enable wireless security WPA WPA2 on your wireless router or access point before configuring your wireless adapter If you are joining an existing network you will need to know the security key or passphrase being used ...

Page 44: ...riestoconnect to the router 3 Highlight thewirelessconnection withWi Fi name SSID you would like to connect to and click the Connect button If you get a good signal but cannot access the Internet check your TCP IP settings for your wireless adapter Refer to the Networking Basics section in this manual for more information ...

Page 45: ...ase Wi Fi password that is on your router and click OK You can also connect by pushing the WPS button on the router It may take 20 30 seconds to connect to the wireless network If the connectionfails pleaseverifythatthesecuritysettingsarecorrect The key or passphrase must be exactly the same as on the wireless router ...

Page 46: ...utility as seen below Right click on the wireless computer icon in your system tray lower right corner next to the time Select Connect to a network If you receive the Wireless Networks Detected pop up click on the center of the window to access the utility or The utility will display available wireless networks in your area Select a network displayed using the SSID and click the Connect button If ...

Page 47: ...configuring your wireless adapter If you are joining an existing network you will need to know the security key or passphrase being used 2 Highlight the wireless network SSID you would like to connect to and click Connect 1 Open the Windows Vista Wireless Utility by right clicking on the wireless computer icon in your system tray lower right corner of screen Select Connect to a network ...

Page 48: ...er the same security key or passphrase that is on your router and click Connect It may take 20 30 seconds to connect to the wireless network If the connectionfails pleaseverifythatthesecuritysettingsarecorrect The key or passphrase must be exactly the same as on the wireless router ...

Page 49: ...survey option similar to theWindows XP utility as seen below Right clickonthewirelesscomputericoninyoursystemtray lower right corner next to the time Select View AvailableWireless Networks If you receive the Wireless Networks Detected bubble click on the center of the bubble to access the utility or Theutilitywilldisplayanyavailablewirelessnetworksinyourarea Click on a network displayed using the ...

Page 50: ...r wireless adapter If you are joining an existing network you will need to know the WPA key being used 2 Highlight the wireless network SSID you would like to connect to and click Connect 1 Open the Windows XP Wireless Utility by right clicking on the wireless computer icon in your system tray lower right corner of screen Select View AvailableWireless Networks WPA WPA2 ...

Page 51: ...essNetworkConnectionboxwillappear EntertheWPA PSK passphrase and click Connect It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the WPA PSK settings are correct TheWPA PSK passphrase must be exactly the same as on the wireless router ...

Page 52: ...lity built in to a ROM chip in the device itself Your computer must be on the same IP subnet to connect to the web based utility Make sure you have an updated Java enabled Web browser We recommend the following Microsoft Internet Explorer 8 0 or higher Mozilla Firefox 12 0 or higher Google Chrome 20 or higher Safari 4 0 or higher Verify wireless connectivity by checking for solid link lights on th...

Page 53: ...ot access the configuration unplug the power to the router for 10 seconds and plug back in Wait about 60 seconds and try accessing the configuration If you have multiple computers try connecting using a different computer 2 What can I do if I forgot my password If you forgot your password you must reset your router Unfortunately this process will change all your settings back to the factory defaul...

Page 54: ... and then click Run Windows 95 98 and Me users type in command Windows NT 2000 XP Vista and 7 users type in cmd and press Enter or click OK Once the window opens you ll need to do a special ping Use the following syntax ping url f l MTU value Example ping yahoo com f l 1472 You should start at 1472 and work your way down by 10 each time Once you get a reply go up by 2 until you get a fragmented pa...

Page 55: ...al or http dlinkrouter and click OK Enter your username admin and password blank by default Click OK to enter the web configuration page for the device Click on Setup and then click Manual Configure To change the MTU enter the number in the MTU field and click Save Settings to save your settings Test your email If changing the MTU does not resolve the problem continue changing the MTU in increment...

Page 56: ...relessLANsareusedincreasinglyinbothhomeandofficeenvironments andpublicareassuchasairports coffeeshops and universities Innovative ways to utilize WLAN technology are helping people to work and communicate more efficiently Increased mobility and the absence of cabling and other fixed infrastructure have proven to be beneficial for many users Wireless users can use the same applications they use on ...

Page 57: ...o transmit data from one point A to point B But wireless technology has restrictions as to how you can access the network You must be within the wireless network range area to be able to connect your computer There are two different types of wireless networks Wireless Local Area Network WLAN and Wireless Personal Area Network WPAN Wireless Local Area Network WLAN In a wireless local area network a...

Page 58: ...PDAs headphones laptops speakers and other devices that operate on batteries Who uses wireless Wirelesstechnologyasbecomesopopularinrecentyearsthatalmosteveryoneisusingit whetherit sforhome office business D Link has a wireless solution for it Home Gives everyone at home broadband access Surf the web check e mail instant message etc Gets rid of the cables around the house Simple and easy to use Sm...

Page 59: ... restaurants and convention centers Wireless network is easy to setup but if you re installing it for the first time it could be quite a task not knowing where to start That s why we ve put together a few setup steps and tips to help you through the process of setting up a wireless network Tips Here are a few things to keep in mind when you install a wireless network Centralize your router or acce...

Page 60: ...e router Refer to product manual for detail information on how to set it up There are basically two modes of networking Infrastructure All wireless clients will connect to an access point or wireless router Ad Hoc Directly connecting to another computer for peer to peer communication using wireless network adapters on each computer such as two or more wireless network cardbus adapters An infrastru...

Page 61: ... Vista users type cmd in the Start Search box At the prompt type ipconfig and press Enter This will display the IP address subnet mask and the default gateway of your adapter If the address is 0 0 0 0 check your adapter installation security settings and the settings on your DHP W220AV Some firewall software programs may block a DHCP request on newly installed adapters If you are connecting to a w...

Page 62: ...h represents your D Link network adapter and select Properties Step 3 Highlight Internet Protocol TCP IP and click Properties Step 4 Click Use the following IP address and enter an IP address that is on the same subnet as your network or the LAN IP address on your router Example IftheAP sLANIPaddressis192 168 0 50 makeyourIPaddress192 168 0 XwhereXisanumberbetween2and99 excludingthenumber50 Make s...

Page 63: ...Ethernet port AC Input 100 240V 50 60Hz 0 1A Standard Compatible with IEEE1901 Homeplug AV EMC CE Class B FCC Safety CE LVD UL Encryption 128 bit AES Operation Temperature 0 C 40 C Storage Temperature 10 C 70 C Humidity Operation 10 90 RH Storage 5 90 RH Technical Specifications DHP 208AV ...

Page 64: ... Ethernet 10 100 Mbps WLAN Up to 150 Mbps Powerline Up to 200 Mbps Frequency Range 2 4 GHz to 2 497 GHz Encryption 128 bit AES WEP WPA WPA2 Operating Temperature 0 to 40 C 32 to 104 F Storage Temperature 20 to 65 C 4 to 149 F Humidity Operation 10 to 90 non condensing Storage 5 to 95 non condensing LEDs Power Powerline Ethernet Safety Emissions FCC CE UL CE LVD Dimensions 73 x 58 x 37 mm 2 87 x 2 ...