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D-Link DIR-508L User Manual
Section 7 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the DIR-508L. Read the
following descriptions if you are having problems. The examples below are illustrated in Windows® XP. If you have a different
operating system, the screenshots on your computer will look similar to the following examples.
1..Why.can’t.I.access.the.web-based.configuration?
When entering http://dlinkrouter.local., you are not connecting to a website nor do you have to be connected to the Internet.
The device has the utility built-in to a ROM chip in the device itself. Your computer must be on the same IP subnet to connect
to the web-based utility.
Make sure you have an updated Java-enabled web browser. We recommend the following:
• Microsoft Internet Explorer® 8.0 or higher
• Mozilla Firefox® 12.0 or higher
• Google™ Chrome 20 or higher
• Safari 4.0 or higher
Verify wireless connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a different
device if possible.
Disable any Internet security software running on the computer. Software firewalls such as ZoneAlarm, BlackICE, Sygate, Norton
Personal Firewall, and Windows® XP firewall may block access to the configuration pages. Check the help files included with
your firewall software for more information on disabling or configuring it.
