Internet Server User’s Guide
58
Troubleshooting
Operating Problems
ISP LOGIN PROCEDURES – LOGIN SCRIPT:
It may be
necessary for you to create login script entries in order to
complete your login procedure. Some ISPs prompt for a com-
munications protocol choice or other data after a successful
modem connection. Refer to Chapter 4 for more information.
MODEM COMMANDS:
It may be necessary for you to reconfig-
ure the initial modem commands due to operational
differences in your modem. Refer to Appendix C of this
User’s
Guide
and the documentation provided with your modem for
more information. In particular, check the setting of the ini-
tial string for discrepancies with your modem’s operational
features.
ISP DETAILS:
Double check all ISP login information (i.e.,
username, password, phone number) for accuracy.
OUTSIDE LINE ACCESS DIALING:
If it is necessary for you
to dial a special number in order to dial a phone number out-
side of your office, that dialing information will need to be
included in the phone number information provided to the
internet server. See Chapters 3 and 4 for more information.
NUMBER OF USERS:
While the internet server can handle
any number of users, it is recommended that no more than 50
attempt to access the internet through the device simultane-
ously. Note that the more people who access the internet
through the internet server the slower response times will be
for all.