10
Troubleshooting
If you are unable to connect or establish a session with the DPG-2000W.
•
Verify the SSID of the wireless adapter matches the SSID of the DPG-2000W
displayed on the banner page on boot up.
•
Ensure the computer’s wireless network adapter is set for Infrastructure mode.
•
If the DPG-2000W’s default encryption settings were modified, verify that the
computer is using the same encryption settings.
•
Try disconnecting power to the unit and then reconnecting it.
•
Some DHCP-enabled wireless network adapters may take a while to obtain
a valid OS-assigned IP address. To verify whether a valid IP address has
been assigned:
In Windows 2000 and XP, go to Start > Programs > Accessories > Command
Prompt and at the command prompt type in ipconfig and hit enter.
In Windows 98SE and Me, go to Start > Run and type in winipcfg and click
ok.
Make sure the wireless network adapter connecting to the DPG-2000W does
not show an IP address of 0.0.0.0. If so, try releasing the IP address and then
renewing it. If the IP address remains 0.0.0.0, it may be necessary to assign
your wireless network adapter a static IP address. Please check with your
network administrator to assign the appropriate wireless settings.
•
With certain brands of 802.11g cards, it might take a bit longer to link with
the DPG-2000W than with other brands of wireless cards. The reason for
this is that the drivers and features set of each brand might cause the link up
time between the DPG-2000W and the computer to take longer. Retry
establishing a session with the DPG-2000W using the PSM.
For more troubleshooting information, please refer to the Technical Manual on
the CD-ROM.
Summary of Contents for DPG-2000W - AirPlus G Wireless Presentation Gateway
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